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“Johannesburg Tour”

Lords Travel & Tours - Day Tours
Ranked #6 of 7 Tours in Randburg
Reviewed 8 April 2014

We arrived in Johannesburg at 3.30pm so only had a few hours to see some of the city as we were flying out the next morning. We had arranged pick from our hotel prior to leaving Australia. Our guide was perfectly on time to pick us up. He introduced himself but after repeating his name about 6 times, the 4 of us had no idea how to pronounce it! His name was partially Zulu and we don't speak Zulu in Australia so we were clueless. He explained we weren't the first people to have trouble with his name and that others had simply called him Mr Thumbs Up....so we went with Mr Thumbs Up as well.

His knowledge was excellent and he had a great sense of humour. We had given the tour company an idea of some of the places we wanted to see and that's exactly how it happened. There were many highlights along the way and the whole tour was informative and gave us a great insight albeit brief into what Johannesburg is all about.

The biggest highlight was easily going to a family home in Soweto after dark. We felt totally safe with Mr Thumbs Up but more importantly it was a very humbling experience. We would highly recommend Lords Travel and Tours. They and Mr Thumbs Up were fantastic.

1  Thank JeffCarole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilroy C, Public Relations Manager at Lords Travel & Tours - Day Tours, responded to this reviewResponded 22 April 2014

Thank you Jeff .

We are glad that you had a wonderful experience on one of our Tours with "Mr Thumps up".

From Lords Travel & Tours team

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Reviewed 13 September 2013

Driver picked me up at hotel on time but then we went to another hotel so that he could meet another driver and get money for the entrance fees that I had paid for. We waited more than 30 minutes for the other driver. As soon as we got going he started pushing an additional tour on me. Finally got to Lion Park (another don't do!) and he immediately started identifying animals incorrectly. One minute it was an impala (it wasn't) and the next it was a springbok (still wrong). Really pushed the gift shop as well (kickbacks?). All in all was very disappointing.

1  Thank kcdc719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilroy C, Manager at Lords Travel & Tours - Day Tours, responded to this reviewResponded 18 December 2013

Lords Travel & Tours has always aimed to put their customers first and the training of our tour guides is very important to us , as we realise that the information they give is what the customer pay for.

Management has identified the Guide in question and he has resigned from the company.

We sincerely apologise for this bad experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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