Idwala is a beautiful, serene guest house located on a lovely property in a mature and leafy Johannesburg suburb near excellent shopping facilites.
The rooms are truly beautiful - high thatched ceilings, underfloor heating, classy decor and great beds with crisp white linens. Attention to detail is evident in the bathroom, too, which has everything a you would expect in a top hotel and more. Beds are downturned and a sprig and a chocolate appear every night.
Security is excellent - the property is surrounded by walls and electronic gating and there is a guard with a watchdog on duty at night. You will certainly feel extremely safe there.
Breakfast is OK - not bad, but nothing to write home about either. You help yourself to fruit salad, cereals, yogurt, breads and a small cheese platter, and then you order your eggs, bacon etc from the kitchen. Service can be slow and your order may be different from the one you selected. Best to write it down yourself, but even then, it may not be fully understood. Staff are very pleasant and try hard, but when you are paying big bucks, you should get better.
Our only other gripe, was that the shower ran ice cold on us at the end of the first shower. There just was not enough hot water for a second one. The staff were sympathetic, and offered to move us to a cottage, which we declined as we had just unpacked and did not want to do so again. The problem was never rectified in our four day stay.
All in all, this is a great place to stay , though. It is on the pricey side, though - much more than anything comparable we have seen in the Johannesburg area - and as such, one would expect a bit more from the breakfasts in particular, and perhaps a better phone service to the rooms. However, the young management staff were very attentive and most apologetic for anything not quite up to par.
- Official Description (provided by the hotel):
- Bush Lodge Feeling in one of Johannesburg's finest Boutique Hotel! Enjoy an African 5 Star Experience in the middle of Johannesburg with perfect access to business areas and tourist attractions. For both tourist and executive alike, Idwala offers tranquil surroundings where you can immerse yourself in luxury while at the same time carry out your business efficiently. Room Service, Laundry, Credit Cards, secure parking, conferences, wireless ADSL, transfers/tours, booking services, Restaurant on the premises. ... more less
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- Also Known As:
- Idwala Boutique Hotel Johannesburg Randburg, South Africa