My wife and I were travelling with another couple and we each booked permanent tents. The views from the restaurant and tent are very memorable and stand out as this lodge's greatest asset. Hot water was there our second night but not the first. Meals are decent but a bit high for a "budget lodge". The staff was friendly and eager to please.
The only negative to register was that when we originally went to pay cash as required to confirm our bookings at their Kampala office, it was open but no one was there to receive our payment. We phoned the manager and he said to "just keep waiting". After waiting nearly an hour we called the manager again. He promised to hold our rooms and said that we could pay upon reaching Bwindi. He even phoned us the day we were on route to Bwindi to inquire if we still wanted the tented rooms. However upon arriving that evening our rooms had been given to others. The staff scrambled and put us in an older banda style room which hadn't even been made up since the previous guests. When we asked for some small compensation for the error the manager bluntly refused saying it was beyond his authority. Strange since it seemed well within his authority to give our rooms away just hours before!
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- Also Known As:
- The Buhoma Community Rest Camp Hotel Bwindi Impenetrable National Park
- The Buhoma Community Rest Camp Uganda/Bwindi Impenetrable National Park