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“Nice people and comfortable surroundings” 5 of 5 bubbles
Review of Ruhija Gorilla Safari Lodge

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Ruhija Gorilla Safari Lodge
Palm Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice people and comfortable surroundings”
5 of 5 bubbles Reviewed 24 May 2014

I went on a gorilla trek in Uganda in January 2014. Stayed at this lodge for two nights. The view was lovely. Rooms were clean and spacious. Staff was most helpful and friendly. Note that it is in the mountains and it can get cold at night - bring warm pjs.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruhija Gorilla S, Manager at Ruhija Gorilla Safari Lodge, responded to this review, 28 May 2014
Dear Pam S,
We are highly elated for the positive comments you have given Ruhija Gorilla Lodge during your stay with us.
We value our customers and your comments can only inspire us to provide better services in future.

Kind regards

Moses
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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46 reviews from our community

Traveller rating
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    13
    6
    5
    2
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Sarasota, Florida, United States
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 26 February 2014

I was introduced to this safari lodge by a friend since there are not so many luxury lodges in the Ruhija area and I got a good deal from the safari lodge manager, and this was affordable for three of us including our tour leader. The books were well handled by Moses, and all emails were replied in time.

We reached at 4pm after enduring the hard battle road in our Land Rover but when we reached the area, all the fatigue of the road was long forgotten as we were warmly welcomed. Rested a bit in the lounge and were shown to our Deluxe rooms which over look Bwindi impenetrable forest at a height of 2400meters above sea level. I must say I got more that I expected...thanks to all of you guys at Ruhija Gorilla Safari Lodge.

The food is great...four courses of very nice meals, yes the chef is good definitely.

The bedding linen is soft and mattresses were soft and comfortable for one going gorilla trekking the next day. There is a fireplace in the dining area where you can chill and relax as you take in a glass of wine or bottle of beer, or whatever you choose from their huge selection of drinks (alcoholic and non-alcoholic).

We woke up for our breakfast...the orders are taken with precision even if at one point they forgot my grilled tomato...but were quick to bring it. The staff pay attention to detail and are well trained, polite and knowledgeable about the place. They even offered to take us for a walk around the villages for free, something many lodges here emphasize to be paid for first.

The packed lunch was great, with the grilled chicken, sandwiches, banana, fruit juice and eggs.What more would one want for a packed lunch...:-)

We enjoyed our stay here for two nights in February 2014 and will definitely be back sometime soon.

  • Stayed February 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Matthew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 24 October 2013

My wife and I spent there a night prior Gorilla trecking in mid September. Overall it's a great place with very friendly staff.
Advantages:
- great view,just amazing, above clounds straight across rainforest
- excellent food, beautifull lodge interior
- friendly staff as well as manager, great supportive service
- very close to the safari starting place (no need for long travel prior trekking)
- manager very helpfull regarding not only gorilla trekking but also overall trip advice, suggestions etc. there was an issue with Visa payment, he trusted us that we will wire transfer from other location, very surprising
- is just outside village where you can get nice handmade souvenirs (I admit it can be busy there but it's a tourist place afterall and they work for a living)

disadvantages:
- very expensive, even in comparison to close competition, pricing in travel books extremelly outdated. We decided not to go for one of the regular houses for quests so we stayed in a rooms that suspiciously looked like a former staff rooms. Hot water was boiled outside in a huge container with a wood :) :) for the price of 200$ for couple you may get disapointed

to sum up if you have lot's of $ to spend you will be extremelly satisfied. I recommend going there early for the view

Room Tip: These "budget" rooms look really like budget but are not cheap :) there is only small room...
See more room tips
  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Błażej F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
powys
Level Contributor
77 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 bubbles Reviewed 1 October 2013

Great location to view the mountains in the mist...lovely individual cottages...but the food wasn't great,it was ok. Hardly any electric! And they didn't offer a candle or a torch! Because we needed to get up & leave early,it was really inconvenient to be trying to get ready in the dark,early morning! After requesting a candle,they gave me two,but nothing to put them in,at which point I improvised with 2 soda water bottles! There was very little hot water,& the shower didn't work,though all the fittings looked recent,so it was a case of crouching under the mixer tap where the water seemed warmer,& "showering" that way! We only were provided one towel each for two days,& the cottages were cold,which meant the next time you had a " shower",we had to dry off with cold,damp towels....it was only because we were in a superior room that we had a log fire,otherwise it was cold accommodation.....but the views were amazing, & the staff were very helpful, however,it has along to to go to improve....they had no tonic water,ever,said they can't get it?!?! Wish I,d packed some! Once again,this was part of a package we booked & paid for with Let's Go Travel......

Room Tip: Go for a superior room....uninterrupted scenery,& their own log fires,double balcony.......well...
See more room tips
  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sollady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruhija Gorilla L, Manager at Ruhija Gorilla Safari Lodge, responded to this review, 3 October 2013
Dear Reviewer,

Ruhija Gorilla Lodge management welcomes the efforts you took to make observations at the lodge while we hosted you. I figure out we tried our best to make you feel at home with us however we came short in some areas .
We take this with deep concern to constantly improve due to your positive criticism and your comments drive us to improve the facility.

Very kind regards

Moses
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 21 September 2013

We stayed on honeymoon in August and loved it. We had one of the superior lodges which was lovely. When we arrived it was cold and damp and they lit a fire for us and brought hot water bottles. Staff are really friendly and the food was very good. Would stay again

Room Tip: Take a lodge room they are lovely with amazing views
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 2013LM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 13 September 2013

If you want a true Gorillas in the Mist experience this is the place to go. 2,400 feet up in the mountains you are above the clouds for a lot of the time, got a bit cool in the evening and overnight but the open fire, that the staff made up on request, certainly made the room warm and cosy. The view was outstanding. Power is supplied by generator and on restricted hours but if you want the eco experience that just adds to the charm. Water pressure could do with a bit of attention, it took ages for the hot to come through, the pressure at the tap was good but put it onto the shower and it struggled. Food and service were excellent and as someone else has reported they had the best pillows that we have ever come across really should have asked where they got them from. From the lodge it was only 10 minutes to the starting point for our Gorilla trek and the highlight of our tour of Uganda standing on the side of a mountain, in a very aptly named impenetrable forest surrounded by 14 gorillas. Wow.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank madtraveller6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moses A, Manager at Ruhija Gorilla Safari Lodge, responded to this review, 15 September 2013
Dear Madtraveller,
Ruhija Gorilla Lodge is extremely delighted about the honest and positive marks comments you awarded to the Lodge.We need you to improve our standard of services and up grade of the facilities.
Much appreciated for the time you took to reserve and stay at the lodge.

All the best

Moses
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nykoping, Sweden
Level Contributor
1 review
5 of 5 bubbles Reviewed 9 September 2013

My children, mother, and myself were awestruck as we arrived at Ruhija Gorilla Safari Lodge. The view of the endless mountain range was incredible and we were greeted by a very friendly staff, three of whom were named Moses. Our rooms were very clean and comfortable with cozy beds, extra blankets in case of cold evenings, a fireplace, and a porch bathed in afternoon sunlight overlooking Bwindi Impenetratable Forest. We dined in the main lodge where we were given a choice of two different meals and a choice of what time we'd like to eat. The food was quite good. The lodge is located within a short walk to the village which I found quite convenient. Moses the manager was very accomodating and made sure that our comfort was his main concern. I would definately stay here again! As would the rest of my family!

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Asamaritz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moses A, Manager at Ruhija Gorilla Safari Lodge, responded to this review, 15 September 2013
Dear Asa,
Ruhija Gorilla Lodge is extremely delighted about the honest and positive marks comments you awarded to the Lodge.We need you to improve our standard of services and up grade of the facilities.
Much appreciated for the time you took to reserve and stay at the lodge.

All the best

Moses
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ruhija Gorilla Safari Lodge

Property: Ruhija Gorilla Safari Lodge
Address: Ruhija Village | Bwindi, Bwindi Impenetrable National Park, Uganda
Region: Uganda > Western Region > Bwindi Impenetrable National Park
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #18 of 31 Speciality Lodging in Bwindi Impenetrable National Park
Price Range (Based on Average Rates): ££
Number of rooms: 24
Official Description (provided by the hotel):
Ruhija Gorilla Lodge Bwindi is a unique safari lodge suitable for all classes of travelers; it welcomes you with breath taking scenery of the forest, peace and tranquility – a home away from home, enjoy the melodies of insects and birds, surprise visits of monkeys or even gorillas.Come and experience the Hospitality that is immersed in an entirely new and Refreshing natural ambiance which will make your stay a memorable and enjoyable one!Accommodation:We have three types of rooms all unique from each other: the deluxe cabins, the Superior cabins and standard rooms, they are all carefully designed to blend in with the Natural environment around. All cabins are well equipped with comfortable beds and Furniture that is designed to maximize your comfort. The bath rooms are fitted in with hot and Cold water…Every detail has been taken care of to give you the comfort you deserve! ... more   less 
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Also Known As:
Ruhija Gorilla Safari Hotel Bwindi Impenetrable National Park
Ruhija Gorilla Safari Lodge Uganda/Bwindi Impenetrable National Park

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