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“Amazing”

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Sanctuary Gorilla Forest Camp
Certificate of Excellence
London, United Kingdom
1 review
“Amazing”
Reviewed 22 February 2014

We stayed here for three nights on our first safari to Africa. Obviously the Gorillas were a highlight and everyone should do this at least once. Coming back to the camp after a long day of trekking was such a relief though. Great staff and service and the baths in each room were superb! First class spot.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phillip Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanctuary R, Manager at Sanctuary Gorilla Forest Camp, responded to this review, 7 July 2014
Dear Guest,

Thank you for taking the time to post this review on Tripadvisor.

We have to agree the gorillas are definitely an amazing experience!

We are pleased you enjoyed your time with us and hopefully we have the opportunity of welcoming you back one day..

Please keep up to date with the latest news from Sanctuary Retreats and Gorilla Forest Camp by liking us on Facebook, just search for ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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218 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Overton, Nevada
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 February 2014

We had a fantastic 3 night stay here. I was impressed with the quality and attention to detail. The food was wonderful, laundry services were expedient and meticulous and we appreciated the clean hiking boots! Soft lamb skin rugs along the bed were so warm and cozy. Luxurious candlelit tub with private view of forest, abundance of hot water, fresh flowers adorning the room........ The staff were so attentive, personable and genuinely cared about us. They were a great source of information about the gorillas, the community and Bwindi. I would highly recommend this camp.

Stayed January 2014, travelled with friends
Helpful?
1 Thank Kathleen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanctuary R, Manager at Sanctuary Gorilla Forest Camp, responded to this review, 7 July 2014
Dear Kathleen,

What an awesome review thank you!!

We are delighted that you enjoyed your time with us, the staff absolutely loved your feedback.

Thank you so much for the recommendation, much appreciated!! We hope to welcome you back one day..

Please keep up to date with the latest news from Sanctuary Retreats and Gorilla Forest Camp by liking us on Facebook, just search for ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 February 2014

If you are traveling in Central Africa for safari and gorilla treking start at the Sanctuary. The entire staff is committed to a wonderful stay - Ian and Jackson were always there to answer questions and assure we had everything we needed - including great porters. (Read the other reviews for great detail as to the level of service at the lodge.) So why start here? Because if you put this at the end of your experience in Africa you may not be as "in shape" as when you left home and wish you were as you trek into the forest to see the gorillas. My personal experience, after sitting in four wheel drives for two plus weeks on safari and then returning to camps/lodges for wonderful food and no exercise (no jogging while on safari) I was becoming out of shape. The forest is appropriately named 'Impenetrable' and some treks take hours each way. To be able to thoroughly enjoy the experience put this wonderful lodge and your gorilla treks at the beginning of your trip and make sure you hire the porters that the staff suggests - you never know when you may need "a push or a pull." The staff at this lodge wants its guests to love Bwindi, and it is infectious.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Musingsretravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanctuary R, Manager at Sanctuary Gorilla Forest Camp, responded to this review, 7 July 2014
Dear Guest,

Thank you for this wonderful review!!

We are glad that you had a wonderful stay with us, Ian and Jackson were especially pleased with you review.

We would love to welcome you back again one day..

Would be great if you could keep up to date with our latest news from Sanctuary Retreats and Gorilla Forest Camp by liking us on Facebook, just search for ‘Sanctuary Retreats’. We are also on Twitter ( @SanctuaryRet ) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best Wishes
Sanctuary Retreats
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 February 2014 via mobile

Thanks to Ian, Jackson and the team for a wonderful stay in an incredible location. The service is attentive and detailed without ever being intrusive. All the staff were amazing and a credit to the franchise - special thanks though to
Ben who is passionate and knowledgeable about his country, Michael for the laundry and the hot water bottles, John for table service with a smile and the chef and kitchen staff for fantastic meals every day.

Stayed January 2014
Helpful?
1 Thank Gilby1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanctuary R, Manager at Sanctuary Gorilla Forest Camp, responded to this review, 7 July 2014
Dear Guest,

We are very glad you had a wonderful stay with us at Gorilla Forest Camp. We have passed on to the camp your Thanks, Ian, Jackson, Ben, Michael and John were especially please with your feedback.

We hope to see you at one of our other properties soon, until then you can keep up to date with the latest news from Sanctuary Retreat and Gorilla Forest Camp by liking us on Facebook, just search ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best Wishes
Sanctuary Retreats
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
133 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 26 January 2014 via mobile

We stayed here for four nights - gorilla trekking obviously. This camp is hardly a 'camp' - beautiful location, comfy beds, hot, hot water including a bathtub. And the staff are amazing - it's the little things that count - ginger tea when I wasn't feeling well, coffee delivered every morning for my husband, hot water bottles in our bed. And the gorillas - wow! Thank you for a wonderful time - you live and work in a very special and amazingly beautiful part of the world.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanctuaryRetreats_2, Manager at Sanctuary Gorilla Forest Camp, responded to this review, 5 February 2014
Dear Susan,

What a wonderful review, thank you so much!

We’re delighted that you enjoyed your experience with us and thank you for all your lovely comments. We’re so sorry to hear you were feeling unwell during your stay, but very glad that our team could be of assistance. You’ve summed it up perfectly – the gorillas are simply WOW and certainly an experience that everyone should have at least once in their lifetime.

Please keep up to date with the latest news from Sanctuary Retreats and Gorilla Forest Camp by liking us on Facebook, just search for ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 January 2014

"We loved our stay here. We stayed 2 nights and enjoyed the packed lunches, the warm baths and the homely setting. The staff were lovely and even went out to get me diet coke when i requested it. Just down the road there are some good souvenir shops and it makes a nice walk in the evening time. The location is fab and the tea/coffee bought to the room in the morning make the whole experience that extra bit special.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lizzyb300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
301 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 11 January 2014

The service is fantastic. The location is close to the gorilla tracking center (make sure you book your gorilla permit there). The rooms are nice as well as the food. One concern, they use charcoal to heat the bathroom water in a rusty tank. The water is yellowish color and rusty.

Room Tip: Book early to get the best view rooms since they are all the same
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Emirates_Arab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sanctuary Gorilla Forest Camp

Property: Sanctuary Gorilla Forest Camp
Address: Gorilla Territory, Bwindi Impenetrable National Park, Uganda
Region: Uganda > Western Region > Bwindi Impenetrable National Park
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Suites
Hotel Style:
Ranked #6 of 31 Speciality Lodging in Bwindi Impenetrable National Park
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Sanctuary Gorilla Forest Camp 4*
Number of rooms: 8
Official Description (provided by the hotel):
As the only concessionaire luxury camp within Bwindi Impenetrable Forest, Sanctuary Gorilla Forest Camp is the perfect base from which to track the park's most famous resident - the mountain gorilla. The main area features a comfortable lounge and bar area as well as the main dining area while the mini spa offers a wide selection of treatments. Located within the National Park, Sanctuary Gorilla Forest Camp offers guests an unrivalled location, including the best bird and wildlife viewing in the Bwindi area. In fact Sanctuary Gorilla Forest Camp often receives regular visits from the gorillas themselves. For the lucky guests in camp at those times, they may have the chance for a gorilla encounter without even leaving Sanctuary Gorilla Forest Camp. The eight tents at Sanctuary Gorilla Forest Camp are stylish and spacious, each featuring two queen sized beds. In addition to the comfortable warm beds, each tent has a huge bathtub that looks straight into the jungle canopy ideal for soaking tired muscles after a day spent observing and meeting gorillas. Observe rare forest species while soaking in the tub, followed by a cocktail on the private viewing deck served by your personal attendant. ... more   less 
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Also Known As:
Sanctuary Gorilla Forest Camp Hotel Bwindi Impenetrable National Park
Sanctuary Gorilla Forest Camp Uganda/Bwindi Impenetrable National Park

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