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“beautiful property”
Review of Villa Paradiso

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Villa Paradiso
Ranked #30 of 85 Hotels in Dharamsala
Reviewed 26 April 2014

hallo to all the travel bugs..i travel a lot and i hv been goin to dharamshala since the last few years.villa paradiso is a beautiful small quaint family run hotel.it has wonderful staff and very good service.the view is breathtaking and the owner whom i met the last time is a delightful young man.i am rather surprised to see such vile remarks obviiously with a sense of vendetta...well..like i said its a cosy experience and you feel you are at home.you can order what you want and the chef makes it at your order.the rooms are clean ,airy and have a really nice view...i would recommend travellers to go there and enjoy their holidays be it with family or single or friends.its highly recommended..
funny how nice remarks take smaller spaces and how huge rotten remarks take 2 sides.desperation to bring the place to ruin.pathetic attempt man whoever you mighht be...
you sound so bitter ...remember its a religious karmic area with the dalai lama..cleanse your soul ..
all the best to villa paradiso and i hope to have many more holidays there...

  • Stayed: June 2013, travelled solo
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17  Thank kalianita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paradisohotels, General Manager at Villa Paradiso, responded to this reviewResponded 1 May 2014

Dear Guest,

Thank you for your positive feedback and taking your time to share us your experiences. We are pleased to learn that you had a wonderful stay with us, and we thank you for your recommendation and compliment.

Once again we thank you for your compliment to our staff and for the review.

We look forward to welcoming you again.

Warm regards,

GRM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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126 - 132 of 161 reviews

Reviewed 25 April 2014

It seems to me the reviews posted om the 22nd and the 23rd and the 24th have been a desperate outcry of some petty ex indian employee typical of their character; ungrateful rather to try and affect the business of others. I as a regular client to the hotel and a devotee to his holiness choose only to stay at the Villa. Considerered as Dhramsalas best property it hurts me to think such comments can be tolerated and agreed upon by a review site. Rather low life I must say this ex employee is and if you do happen to read it your IP shall be tracked. Such ethics are of poor taste and karma will balance you out.I encourage guests to ignore such reviews which are clearly out of frustration and all 3 negative reviews seem to be on the same level rather. How pathetic ex employee. Id tell the hotel management to have you blacklisted from all future job prospects. Looser.

  • Stayed: April 2014
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15  Thank Abyswisszurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paradisohotels, Guest Relations Manager at Villa Paradiso, responded to this reviewResponded 1 May 2014

Dear Guest,

Thank you so much for your kind feedback and for taking the time to
share your experiences and we are please to hear that you had enjoy your
stay at Villa Paradiso. We look forward to welcoming you again soon.

Warm regards,
GRM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014

Average is the word that comes to my mind when i think of this hotel. I and my hubby and a few guests from Italy were the only ones staying here. The hotel has both Pros and Cons.the Cons being- 1. Very poor room service,infact i'd say no room service at all 2.There was very limited choice in food so we opted to eat in other restaurants.We only had breakfast here as it was complimentary. 3. very poor management . Pros 1.Its situated near to dalai lama temple and the main market 2. the room was big ,clean and spacious 3. the view from the balcony was very good. 4. the staff was friendly esp the manager and the recepionist 5.nice decor. If you have chosen this hotel then dump ur bags in the room, roam around in the city, have the food in other restaurants and come n sleep here at night.

Room Tip: you can have better food in the restaurants in Mcleodganj than in this hotel
See more room tips
  • Stayed: February 2014, travelled as a couple
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2  Thank Veethica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paradisohotels, Guest Relations Manager at Villa Paradiso, responded to this reviewResponded 1 May 2014

Dear Guest,

Thank you for your feedback and we appreciate for sharing with us your
experience of your recent stay at Villa Paradiso.
We regret that your inconvenient cause during your recent stay with us. We have addressed the cleanliness issue and others etc. and with this information we have improve our services.
We try our best to pleased all our guests and our staff also make the best efforts to make a satisfactory visit. We are aware of the shortcomings and noted your recommendations.

We would be pleased to allow us another opportunity to show our improved services and hope to provide a satisfactory stay to you based on the feedback.

We hope to see you again in the future and wish you the very best.


Warm regards,
GRM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014 via mobile

They are so very trained to spoil ur vacations. We booked this place over internet and opted for breakfast and dinner... This was off season and they charged us very high as compared to mkt rates .We realized this after reaching there as we were the only ones staying there. And they ensure that you can't get out of their trap. They take entire money in advance so u r stuck there. Let's go over one thing after other -

1. - rooms - really average. No facilities in the room. Rooms are very small.
2. - food - that's the worst part. They denied us buffet saying we can't make buffet just for us ( we were 10 ppl though). Which mean, u order from ala carte.. ... Then there comes ifs and buts... They only serve what they want and not what u need. Horrible gravy, uncooked chapatis. Only desert is ice cream that too expired. Is that a joke. It rained outside and it was chilling ... U can't serve ice cream to kids at that temp. If u want to order maggi ( as that's the only thing u can eat) u pay extra even if it's there in dinner menu and it's night 8:00.
3. Mgmt - horrible....one word... They don't know what a customer means... They talk rubbish to you... No courtesy ... Very rude ... The lady rubina on front desk, has no sense how to talk to ur only customer. Come on , these guys can't handle the only guest in their hotel , I wonder how will it be if there are more.

Stayed: April 2014
4  Thank gbhargava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

Simple but elegant Decor, Comfortable & Clean Rooms, Eversmiling & Helpful Staff , tasty food make this an excellent option in McLeodganj !

Location is very close to Dalai Lama Temple, but its a steep climb if you have to walk up to the temple.

  • Stayed: April 2014, travelled with family
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14  Thank Kiku11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paradisohotels, Guest Relations Manager at Villa Paradiso, responded to this reviewResponded 19 April 2014

Dear Guest,

Thank you so much for this lovely short but sweet review and kind words of appreciation.We are delighted you had such positive feedback. We do provide and pick and drop service on request from our property at any time required for all our guests. Moreover, in future we will provide our best to the satisfactory of our guest.

We do hope you visit us again in the near future.

Warm regards
GRM

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Reviewed 8 April 2014

Probably this is the best option at Mcleodganj to stay. This property is just a 5 minute walk from the temple and market place, and the rooms have good views overlooking the hills. The Manager and the receptionist are always smiling and very attentive. We have enjoyed their hospitality. They have nice dinning and reading room area. The hotel is very basic in terms of the rooms and toilets, but they are clean and well maintained. Appreciate Mr. Satyajit Sarkar (The Manager of the Hotel) for his warm welcome and hospitality during our stay. If I go to Mcleodganj again, I shall definitety choose this hotel again.

Room Tip: Ask for front facing room as you will get good views.
See more room tips
  • Stayed: April 2014, travelled with family
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14  Thank sc_blr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paradisohotels, Guest Relations Manager at Villa Paradiso, responded to this reviewResponded 12 April 2014

Dear guest,

Thank you very much for your positive review of your stay at Villa Paradiso and also
for taking out time to share your experiences. It is great to learn that you have
enjoyed your stay and we are pleased to hear that you have enjoyed our services
and amenities.
Once again we thank you for your comments and we look forward to
welcoming you again.

Warm Regards,
GRM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2014

We stayed at Villa Paradiso for 3 nights during our recent trip to India. We were greeted by a very pleasant young man who came from Nepal, in fact the staff on reception were all very helpful. Our room was on the first floor and had a four poster bed and a balcony but our first impression was how shabby the room was. The curtains were hanging off the rail and the room really needed redecorating. The door to the balcony did not lock properly either. It really did not come up to the standard of a boutique hotel. The management really need to spend money on this hotel and give it some TLC. The housekeeping should be checked regularly by the on-site manager. The room was cold although a small electric heater was provided also a torch when the power went off . It really would help if the windows were double glazed both to reduce the noise and keep it warmer.
We were woken early in the morning by the traffic as this hotel is on a road junction. It was particularly annoying as we had been kept awake late the previous night by noisy guests.
We used the restaurant one evening and the food was ok , breakfast was good.
The hotel is well situated and could be so much better if a little more thought was given to improving it

  • Stayed: March 2014, travelled as a couple
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3  Thank KipperDerby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paradisohotels, Guest Relations Manager at Villa Paradiso, responded to this reviewResponded 12 April 2014

Dear Guest,

Thank you for your feedback. We apologize that you have not had a satisfactory visit during your recent stay with us. We do try our best to please all our guests and our staff as well make all the efforts to ensure a satisfactory visit.We have addressed the cleanliness issue and regarding the room facilities. And with this information we have noted to improve our services. We do always arrange heaters in rooms as per guest's requests.
As we are aware of the shortcomings we have well noted your recommendations and will try and implement as possible.

Providing our guests with the best possible hospitality and service has always been our mission. We hope all our guests are able to truly enjoy their visit and walk out with great satisfaction. We have addressed the issues mentioned and pointed out by you and are grateful for the same. It will allow us to improve all our room facilities with this information. We certainly will be upgrading the room decor as per your suggestions. Only to mention the housekeeping is done daily for all our guests with an evening service as well. We will certainly be looking into more detailed points of cleanliness and improvement. The curtains as well have been rectified and refitted already. We are also considering double glazing the windows shortly. We are grateful for your suggestions allowing us to improve our room facilities.

We do hope you visit again and allow us an another opportunity to serve you.

Warm Regards,
GRM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Villa Paradiso

Address: Jogiwara Road, Mcleodganj, Dharamsala 176219, India
Region: India > Himachal Pradesh > Kangra District > Dharamsala
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #30 of 85 Hotels in Dharamsala
Price Range: £38 - £43 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Villa Paradiso 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Villa Paradiso Dharamsala, India, Asia

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