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“Luxury Resort” 5 of 5 bubbles
Review of Bhanwar Singh Palace

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Bhanwar Singh Palace
Ranked #13 of 42 Hotels in Pushkar
Mumbai
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Luxury Resort”
5 of 5 bubbles Reviewed 22 April 2014

Let me start with location its very inside area away from puskar city. The resort is very beautiful & huge with lawns & swimming pool & villas with separate balconies to sit out for tea / Coffee. In Winter they have small camp fire sort of on lawns. Overall good place to visit if only for relaxing. They gave us Jypsy free to visit puskar.

Room Tip: Get the Villa Room
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank swap_82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhanwarSinghPalace, General Manager at Bhanwar Singh Palace, responded to this review, 27 April 2014
Dear Guest,

Thank you for choosing to stay at Bhanwar Singh Palace, Pushkar and for sharing your feedback through TripAdvisor.

We are delighted to note that you had a wonderful experience and that you were happy with our service and facilities. Your feedback is very encouraging and will motivate us to strive harder towards excellence.

Thank you for recommending Bhanwar Singh Palace, Pushkar. We look forward to the pleasure of welcoming you back very soon.

Kind regards,
Sukh Deo Singh Rathore
General Manager
+91 800 399 3931
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

226 reviews from our community

Traveller rating
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    33
    14
    13
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 20 April 2014

Reception was OK, we had reserved and prepaid one villa and one room, for three nights, but the room was in VERY bad shape, so we complained and they gave us two villas.
Villas were OK, in a beautiful setting and comfortable, except it was winter time, and there is no heating of any sort and the space becomes a fridge. Blankets were OK but not very clean. There was a really bad smell in the bathroom.
Despite claims by the hotel web page, some items were lacking in our villas, like hair-dryer. There were no items to be had from the frigo, either.
Wi-fi was intermittent, most of the time we didn't get any. Electricity was also some kind of a random goodie.
The first night, weather was so cold that we asked for a heater (as I have said, the rooms don't have any) and were told they could only provide extra blankets, which they finally did after many phone calls in order to get them.
The buffet was just average, with one huge rat roaming among dishes and pans one night. We told the attendant about this, she wouldn't care and sent some extra bread to our table instead. The restaurant itself looked like it had not been swept or cleaned during our entire stay.
We stayed for three nights and every time there was some kind of party going on in the frigid gardens below the villas, very noisy and intrusive. Had we known this beforehand, we would not have stayed at the hotel.
Finally, the chowkidar at the entrance was annoying, always looking for some kind of tip.
We will never return to this place.

  • Stayed January 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Jandra178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaipur, India
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 16 April 2014

We just got back from a three day two nights stay at Bhanwar Singh Palace Resort, Pushkar, and feel refreshed and rejuvenated to say the least. The place looks ethereal and is well maintained with well manicured gardens. We enjoyed at the pool which was clean and well maintained. The spa and changing rooms are under construction and should be ready in some time. Considering this property is barely one year old it is doing quite well.

The Royal room was wonderful and both my sons enjoyed a lot in the comfort of the A.C. rooms, enjoying their choice of food to the maximum. The room service was prompt and good. Some dishes were excellent while some could use a bit of an improvement.

Breakfast served in the morning was lavish with a choice of the South Indian cuisine, Poori bhaji, Masala Omelettes,Boiled eggs, Cereals and Milk, Beverages like tea, coffee and juices and fresh fruits. (May I suggest a fly catcher in the restaurant to ensure better hygiene)

The general ambiance of the place is excellent, looks beautifully lit up in the night. The staff is courteous and attentive and every time we pass them we are greeted with the traditional "Namaste".

I rate this place with a four for the simple reason that there is always room for improvement which in good time will make this place one of the choicest destinations for a holiday.

Room Tip: Lovely Place ..we had a very nice and quiet Villa to ourselves .. wonderful Stay!!
See more room tips
  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Reva_Sudeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhanwarSinghPalace, General Manager at Bhanwar Singh Palace, responded to this review, 16 April 2014
Dear Guest,

Thank you for choosing to stay at Bhanwar Singh Palace, Pushkar and for sharing your feedback through TripAdvisor.

We are delighted to note that you had a wonderful experience and that you were happy with our service and facilities. We will improve on the point's you mentioned. Your feedback is very encouraging and will motivate us to strive harder towards excellence.

Thank you for recommending Bhanwar Singh Palace, Pushkar. We look forward to the pleasure of welcoming you back very soon.

Kind regards,
Sukh Deo Singh Rathore
General Manager
+91 800 399 3931
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
delhi
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 bubbles Reviewed 23 March 2014

We went there with family and took two rooms for a night. Rooms are very neat and clean and so is the bath. They have tried their best to maintain themselves on 5 star line but sadly its not.

Pros- Ambience is good, excellent in winters, plush surroundings, spacious, separate balconies for sitting out etc.

Cons- Service is pathetic, Food please dont ask. Bfast buffet had nothing except stale puri bhaji and yuck omelette. Fruits had houseflies all over, porridge was rotten. All they could serve was toast lying since two days there.

Biggest minus point which I never found in any hotel so far across the globe. - we ate food in the room and asked the waiter to clear the table. All he did was come and place the tray outside our room on the floor. The food was half finished as we cudnt eat much. In the morning, guess what? The stray DOGS LICKEDDDDDDDDDD all the utensils clean and ate all the food from serving bowl and plates and spoons and there was a mess on the floor. And when we asked the waiter who came to hand over the water bottles in the morning, all he could tell us was-"Ma,am, what can we do about dogs, they just come from somewhere".

You can imagine now how clean and hygienic those utensils and food must be?

Oh God, drop dead these types of hotels....!!!

  • Stayed March 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank himani2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhanwarSinghPalace, General Manager at Bhanwar Singh Palace, responded to this review, 8 April 2014
Dear Himani2,

I would first like to apologies that your expectation's for the tariff on the time you wanted to check in was not similar to any of our online travel agent's offering and we offered you our regular tariff which was as per our hotel policy higher then our online booking partner's, you tried and forced us a lot to make it equal to online offer's from travel agencies tariff but our staff member's couldn't due to respect of our fixed policies. You clearly warned us and try to misbehave for better tariff's at the reception. For which our on duty management team refused to offer you accommodation and you left from the resort with highly anger - which was not our fault and threatened us for a bad review saying that you are a senior reviewer.

The team and on duty reception staff did our best for you, as we do for each of our other guests, and there was not even single mistake from our end which you mentioned with your review on tripadvisor.
Stay Well
Sukh Deo Singh Rathore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edgware
Level Contributor
96 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 17 March 2014

This is a poor place as all walls have damp coming through. The toilet drains have been broken and later have been plastered over with very poor finishing.
Absolutely no information on the rooms not even a pen or any phone information.
the furniture is falling apart. There is no safe and no hangers for clothes in the cupboards. The bathrooms supplies that come in the cardboard boxes are re used and have become really tatty. There was a party that night so a lot of disco noise coming into our room. The rooms in the surround areas from the reception are better but were allocated to the party guests.
The only saving grace is that they moved us to the front of the hotel so the noise was a lot less and we managed to get to sleep. Will not be my choice again.

Room Tip: Do not get rooms in the reception building
See more room tips
  • Stayed March 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank queenspr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhanwarSinghPalace, General Manager at Bhanwar Singh Palace, responded to this review, 23 March 2014
Dear Guest,

I would first like to apologies that your experience with us was not as good as the so many other guests who have stayed with us and commented on Trip Advisor. I am very sorry that your experience fell short of these standards.

Having said that, as I was interacting with you during your entire stay with us, I do feel it necessary to respond to some of your observations :
- You have reserved our standard room – Royal Room and ask reception staff to free upgrade to Royal Villa Room, which was not possible for us to do because of resort’s 100% occupancy. Then you started complaint and warn us to review in bad manner at TA.
-Our room’s are well maintained and there is no problem with bathroom drain’s working proper- our engineering team cross checked. We are a neat and clean place and offer maximum no of bathroom supplies to our guest during stay and you said you found used supplies which we could not accept as we have a fine cross check system.
-We offer total 10 nos. of hanger’s with cupboards including separate once for skirts and trouser’s. As per housekeeping report we had offered in cupboards.
-Yes there was a party and over by 10 pm only, you were doing unnecessary making issue for same as you wanted to be wake up early next morning and travel to next destination. As per Honorable Supreme Court’s of India order, music show could be held till 10pm.
-During your stay you tried to get discount’s and further complimentary for extra bills, which we refused to do so and you review as you told.
The Resort is today positioned where it is, primarily because of the care and thought that my team and I put in for the stay of each and every guest with us. The team and I did our best for you, as we do for each of our other guests, and I am sorry that we fell short of your expectations.
Stay Well
Sukh Deo Singh Rathore
+91 8003993931
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jaipur, India
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 16 March 2014 via mobile

It is a nice place if you are travelling with kids the food was good, not too bad as reviewed before here. What we don't like and cut our trip short was their swimming pool it was dirty smelly not good at all, of what you see in the pics. Otherwise nice and big place with excellent wifi coverage and speed.

Stayed March 2014, travelled as a couple
Helpful?
Thank Kapilsingh555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhanwarSinghPalace, General Manager at Bhanwar Singh Palace, responded to this review, 23 March 2014
Dear Guest,

Thank you for choosing to stay at Bhanwar Singh Palace, Pushkar and for sharing your feedback through TripAdvisor.

During your stay our swimming pool was under maintenance for necessary plumbing work . we have informed you prior arrival for same. We thank you for appreciation for excellent wi-fi internet services. Your feedback is very encouraging and will motivate us to strive harder towards excellence.

Thank you for recommending Bhanwar Singh Palace, Pushkar. We look forward to the pleasure of welcoming you back very soon.

Kind regards,
Sukh Deo Singh Rathore
General Manager
+91 800 399 3931
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
5 of 5 bubbles Reviewed 11 March 2014

we stayed at Bhanwar Singh Palace during Diwali and i must say the hotel location is beautiful among the aravali hills and the rooms services everything was very good. the staff was very friendly and helpful and rooms clean and spacious. it is impeccable in every aspect. We really liked going there and will surely be going back soon!

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SinhaM2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhanwarSinghPalace, General Manager at Bhanwar Singh Palace, responded to this review, 12 March 2014
Dear Guest,

Thank you for choosing to stay at Bhanwar Singh Palace, Pushkar and for sharing your feedback through TripAdvisor.

We are delighted to note that you had a wonderful experience and that you were happy with our service and facilities. Your feedback is very encouraging and will motivate us to strive harder towards excellence.

Thank you for recommending Bhanwar Singh Palace, Pushkar. We look forward to the pleasure of welcoming you back very soon.

Kind regards,
Sukh Deo Singh Rathore
General Manager
+91 800 399 3931
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bhanwar Singh Palace

Property: Bhanwar Singh Palace
Address: Village-Hokra | Ajmer-Pushkar By Pass Road, Pushkar 305022, India
Region: India > Rajasthan > Pushkar
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 42 Hotels in Pushkar
Price Range (Based on Average Rates): £
Hotel Class:4 star — Bhanwar Singh Palace 4*
Number of rooms: 61
Official Description (provided by the hotel):
Bhanwar Singh Palace is a projected five star modern palace resort offers 61 modern luxuries rooms boasting tranquil garden & Aravalli mountain views including 44 Royal villa rooms, 14 Royal rooms & 3 Royal Suites. The Resort boasts five outlets including one all day dining-restaurant, one bar, one center lawn,private party lawn that can hold up to 400 to 600 people & a grand one function lawn adjoining to resort that can hold up to 8000 to 10000 people at a time. Activities such as adventure zone, Swimming pool, volleyball, Badminton, Carom, Chess,Horse Safari, Picnic lunch at near by sand dunes, Camel back ride, cooking classes, kalbelia dance classes, drum lessons, trek to Aravalli hills, a tour to city Ajmer & Pushkar with experienced guide, a daily music & dance live show, we offer exclusive dinner venues for a traditional Rajasthani dinners too. Experience with us the best of services. ... more   less 
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