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“Perfect setting for a week of heavenly treat”
Review of Astoria Resort

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Astoria Resort
Ranked #2 of 59 Hotels in Seefeld in Tirol
Certificate of Excellence
Reviewed 2 March 2011

The Astoria team has succeeded during three years in a row of largely exceeding our expectations. The service never failed during our stay and this despite of a full house (all rooms occupied). The meals were delicious and well balanced. The staff is charming and very helpful. In one word: a delight.

  • Stayed: February 2011, travelled with friends
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1  Thank RonnyRDeinze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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131 - 137 of 639 reviews

Reviewed 25 February 2011

stayed there just for 2 nights from 10. to 12th of february 2011 - during this days our room was never cleaned. the key lock of our room was a little bit confusing -sometimes it took us 2 minutes to enter the room- also they offere no WIFI at the rooms. Furniture and floor of the room was at most 3 stars. At breakfast we waited for 20 minutes before we decided to ask if it is possible to get a coffee. at dinner they had a piano but without a piano player - it was full automated and the waiter had to chance the CD´s which were directly behind our table. It was just annoying. also a beauty package which constited of staying for 30 minutes in a goated milk towel was an really undissapointing experience.
We are frequently checking in at 4, 4 1/2 and 5 Star hotels but such a bad service we never found even in 4 stars. Check the ratings ....

  • Stayed: February 2011, travelled as a couple
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4  Thank mc-entertainment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2011

Astoria is a very nice hotel, beautiful interior, but service is terrible. Stuff is rude and without manager control at all, he is always in the office as one receptionist said.
Spa is closed at 7 pm (should be open till 8 pm), even you couldn't use outdoor part of swimming pool, the spa stuff member, Mr. Markus Scheyer, said that it was broken, he lied.
There is no concierge service and we didn't get a real help.
Hotel is far away from city center and Olimpia sport centre, we took a taxi every day.
One day we ordered Sacher cake and 3 days later we called to ask about it, phone took Claudia Einhemmer and answered that they didn't have it and if we want we could order one and it will be after 2 days, but she knew that we should leave after 1, she even didn't say sorry, also added that there is one cake in the hotel but she will not give us even 1 piece of it. She was very very rude.
Once we asked to clean our room, when we came we saw that it wasn't done, we asked again and they just brought towels and left them in the bathroom chair.
Bedding were changed rarely, dirty glasses from cocktail were in the room for 4 days.
And so on....

  • Stayed: January 2011, travelled as a couple
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3  Thank elv16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2010

From arriving at the hotel to leaving we were made to feel "at home". The location being perfect for us. Not too close to the town centre but close enough for a nice 15 minute walk.
Without exception all the staff were friendly and courteous. The hotel was spotlessly clean and the food....... to die for.
As a person who doesn't eat a large amount the idea of 5 courses for evening meals was something I personally was not looking forward to however the choices, size of portion and superb quality made every meal somthing to savour.
The spa facilities and pool were first class and despite inclement weather we managed to completely 'chill'. A perfect summer hotel for middle aged couples wanting to relax in beautiful surroundings. I can only imagine what it must be like in winter but we highly recommend (also if you are travelling to another hotel in the group - as in our case the 'Sacher' in Salzburg - given voucher for free upgrade) FIRST CLASS

  • Stayed: June 2010, travelled as a couple
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Thank amron240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2010

Yes it is listed as a 5 star hotel, the food is excellent and the service is certainly five star.It is only let down by the type of room you get. We travelled with Thomson and we were given a 2 star room. Don't know if these rooms are only given to Thomson guests but you won't get one of the nice rooms shown on the Astoria website. The decor was 1970's, no carpet just a tacky plastic covering you get in youth hostels, marks on the walls,poor lighting,you can't walk round the bed with the wardrobe doors open,bathroom was 3 star but needed attention,the shower screen leaked water over the floor. I'm sure if you paid the room supplement for a more spacious deluxe room you would have a better experience but the whole point of choosing a 5 star hotel is the whole package. It should not be advertised as 5 star if you are only given a 2 star room, Thomson need to take note. You would be better off staying in a good 3 or 4 star hotel and paying the room supplement for a superior room. We did this at the Hotel Eden a couple of years ago and wish we had done the same this time. Only stay here if you can afford the room upgrade, otherwise look elsewhere. As you would expect in a 5 star hotel the drinks are very expensive, 35 euros for a bottle of wine, 3.40 for a small beer, 5.20 for a bottle of water, not cheap. If it wasn't for the food and the service here I'm sure we would have moved to another hotel in Seefeld as this deal with Thomson just wasn't value for money.

  • Stayed: March 2010, travelled as a couple
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1  Thank DocHoliday22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2010

I can honestly say that this is the only hotel I have ever stayed in that was better than 'home'. Fabulous setting with stunning views of the mountains, food was faultless and the staff in the restaurant attentive without being intrusive. The spa area was spotlessly clean and maintained a very relaxed atmosphere,and there is salad lunch included plus tea and cake in the afternoon. Nothing was too much trouble for anyone.
There is often a class in the gym each day with 30 mins of pilates, yoga or similar included, I didn't notice this in the prospectus so take some appropriate clothing.
Weekends seem to get very busy with people just coming for the Spa and the rates increase dramatically (Fri and Sat night) so if you are looking for a really quiet stay go Sunday/Monday to Friday.

  • Stayed: March 2010, travelled as a couple
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Thank Fileybay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2010

Hotel info – One of the best (if not the best) hotel we’ve ever stayed in. The staff (especially Gabor in the restaurant & Alexander in the bar) couldn’t do enough for us. The food was excellent and you had plenty of choice. Even though we were on half board, you had access to a lunchtime buffet (Wellness area only) and lots of afternoon cake. The gala food evening and dessert buffet offered an exciting chance to try out something different.

The Wellness area was a nice extra to have (one reason why we chose this hotel especially with the snowy weather, see photos) with a good choice of saunas, steam rooms, etc. We also had some of the treatments that were great.

Ski info – The hotel is ideally placed for access to the Geigenbuhel (& Birkenlift) ski area, though these areas are mainly used for beginners. What it does allow you however is to ski down from the hotel (and drag back) to the centre bus stop (a few minutes walk) where you can pick up the free ski shuttle buses. The smaller of which stops right outside the hotel (no.4) but takes longer to get around Seefeld than the other (larger) two.

The other (bendy) buses will take you to Gschwandtkopf and Rosshutte. We only skied in Gschwandtkopf (enough to keep us happy) so no idea about Rosshutte.

PS. If you are going to book a skiing holiday, don’t use Thomson’s

  • Stayed: February 2010, travelled as a couple
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1  Thank SirromTim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Astoria Resort

Address: Geigenbuehelstrasse 185, Seefeld in Tirol 6100, Austria
Region: Austria > Austrian Alps > Tirol > Seefeld in Tirol
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 59 Hotels in Seefeld in Tirol
Price Range: £280 - £736 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Astoria Resort 5*
Number of rooms: 84
Official Description (provided by the hotel):
Welcome at the Astoria Resort. Elegance, stylish surrounding and comfort. The special flair and warmth of our hotel greets you the moment you enter, whatever the season. Enjoy your tea in front of the crackling fire or relax mind and body with an enjoyable book in the lobby. ... more   less 
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