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“Good food and friendly service.”

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AktivHotel Veronika
Ranked #5 of 58 Hotels in Seefeld in Tirol
Certificate of Excellence
Cambridge
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Good food and friendly service.”
Reviewed 17 June 2014 via mobile

We booked a package tour and picked this hotel mostly due to the deal - we felt we had landed on our feet when we arrived!

When checking in, there were two other couples checking in at the same time and in both cases they were returning guests; we can see why.

The food at the hotel particularly stood out. The evening meals were all good. It was nice to have a gala dinner on the first night including five courses! On other nights, you pick the evening meal at breakfast and if you don't want any of the choices provided they were happy to produce something more simple without a fuss. Our waiters were very helpful and friendly.

We also really enjoyed the pool, which was generally quiet and a good size.

The hotel car was also a bonus, able to take you anywhere local with a bit of notice (which was particularly good following a knee injury when skiing). Though generally the hotel is so central it's easy to walk for everything in Seefeld and easy for the train to Innsbruck or Munich.

The room we had was basic, but clean and had everything we needed (though would have appreciated BBC TV to be able to watch the winter Olympics coverage/highlights - unfortunately it had stopped working the week before due to a change in the BBC transmission satellites).

I would happily stay at this hotel again.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mefgreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Veronika12, Manager at AktivHotel Veronika, responded to this review, 18 June 2014
Dear Mefgreg,

it was so good to read your wonderful comments about our AktivHotel Veronika Seefeld, here on Tripadvisor.
We are happy to see that the choice to book our hotel within your package deal was the right decision.
We have indeed an extremely high percentage of regular returning guests, and we are glad you noticed this. And of couse also the fact that you liked the food and our flexibility of having choices outside of the menu. Our staf,f which you also enjoyed, tries to do everything to satisfy our guests.
Regarding your comment about TV reception of BBC programmes, it is indeed true that we have sometimes challenges with this. BBC World news is usually not a problem, but the normal BBC 1 and 2 programs are very dependent on the actual weather conditions. Sorry for that, but even with regular upgrades of our satellite system, we cannot make promises to improve this.

But of course we do hope that this did not trouble your experience with our AktivHotel Veronika Seefeld all too much. We hope that you will return soon. And for your next planning, we highly recommend you to use our website. We regularily publish a newsletter too, which informs about packages, news and other deals. Make sure you subscribe to this .

Thank you again for having taken the time to leave your comments. We highly appreciate this.

best personal regards

AktivHotel Veronika
Seefeld in Tirol, Austria
Paul Kirchmaier and the entire team
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487 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
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English first
1 review
Reviewed 31 May 2014 via mobile

Fantastic Hotel very nice rooms warm staff .they look of all small details .such a great place.the spa and the swming pool +the sauna gives such a combination of realex rest and fun.place to rest & enjoy in a beutifull vieu.we recomend to all of our freinds.

Stayed May 2014, travelled solo
Helpful?
Thank 298revitalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Veronika12, Manager at AktivHotel Veronika, responded to this review, 2 June 2014
Dear guest,

it has been such a pleasure to have you as our valued guest here at our AktivHotel Veronika Seefeld. And also certainly to read all your wonderful positive comments about our staff and quality of services.
We do sincerely hope that you will return to Seefeld and to the Veronika very soon, and enjoy one of our packages. Please visit our website to see what is on offer during your requested time. We are sure that you and your friends, to whom you recommend us, will have a great time again.

all the best and come back soon

AktivHotel Veronika
Seefeld in Tirol, Austria
Paul Kirchmaier and the entire team
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Chicago, Illinois
1 review
Reviewed 9 April 2014

We live in Chicago (USA) and we have been return clients every year since our son was born ten years ago. For us, it is always like going to our home away from home. The atmosohere is always welcoming and charming. The staff is accomadating and ready to solve every problem from baby monitors to organizing day trips. The rooms are elegant and just what you need after a long day on the slopes (we always stay in the same room!). The restaurant is relaxing and the food is great. Our son has always had an unbelievable time playing at the kiddie club and it's a great way for him to have fun and for us to relax! The health club and the services they offer are wonderful with professional and expert staff. We will never change hotels....elegant, inviting, clean, comfortable, and charming!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bartolomeo32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Veronika12, Manager at AktivHotel Veronika, responded to this review, 11 April 2014
Dear bartolomeo32,

what can we say to such a detailed and certainly wonderful comment here on Tripadvisor ? : Thank you so much !
Your contribution about our AktivHotel Seefeld in Tirol has been a pleasure to read and a great motivator for our entire team.
Since you have been a regular guest for such a long time, it has even more weight for us.
In those years you have also seen the fact that we constantly try to upgrade our product and service offerings.
Whatever we can do to make your next stay an even better one, please do not hesitate to let us know.
Of course we are already looking forward to see you very soon again, and our kiddies club is waiting for your son. And since he is probably already on Facebook, he should become our fan, so that you are always informed about news and stories about the hotel, Seefeld and the area.

Thank you again for having taken the time to rate our AktivHotel Veronika
We highly appreciate that

Very best regards

AktivHotel Veronika
Seefeld in Tirol, Austria
Monique Menne, Paul Kirchmair and the entire team
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Surrey, UK
Level 4 Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 March 2014

They genuniely seem to want to do the best for their guests, but occasionally don't quite come up to the standard that they want to set for themselves....

e.g. shoes left outside the room overnight will be cleaned & polished. Great! The first time all is well, but the second time the (different) shoes weren't looked at. Don't get me wrong, this isn't a significant issue - cleanliness, friendliness, facilities etc are all very good (hence my rating) but the small things can make a difference.

Would I go back to this hotel? Yes.
Is the hotel perfect? Not quite....

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asho111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Veronika12, Manager at AktivHotel Veronika, responded to this review, 14 March 2014
Dear Asho111,

we highly appreciate your candit comments about our AktivHotel Veronika Seefeld here on Tripadvisor. Of course we are very happy that you gave us such high ratings in terms of cleanliness, friendliness of our employees and the facilities of our hotel. We are a 4 star hotel which we feel we comply very well with those required standards. However, we also want to surprise our guests with services that are not necessarily expected. One of these is the shoe cleaning service. And you are of course absolutely right with your comment that it should be consistent. We obviously failed with this and it is indeed the small things that make a great hotel. We promise to improve here, and we do hope that you will return to our AktivHotel Veronika very soon.
There are so many nice things to experience here in Seefeld besides the winter sports. You might want to become our Facebook fan or visit our website on a regular basis in order to find out all those possibilities.
We are looking forward to welcome you again and surprise you in a positive way
very best regards

AktivHotel Veronika
Seefeld in Tirol, Austria
Monique Menne, Paul Kirchmair and all employees
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Durham England
Level 5 Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 2 March 2014

We normally stay at the Schonruh Hotel but could not get a booking so we chose the Veronika based on Trip Adviser reviews and were pleasantly surprised. The quality of the food, service and cleanliness was very good. The buffet breakfast was from 8 until noon so you could go for a ski and then have your breakfast afterwards! The five course evening meal included a choice of three main dishes which always had a vegetarian option and a children's choice, which adults could order if they preferred, plus fruit and/or cheese. The salad course was more limited in choice compared to the Schonruh but it was always fresh and replenished when required. The bar/sitting area was comfortable with free coffee and cake every day at 4 pm. The hotel was very popular with British families and there were a number of children under 16 despite not being school holiday time. We did not use the swimming pool area but reports from other guests were favourable. Each morning at breakfast an information sheet is available detailing the days activities provided by the hotel which includes a children's club with plenty of things for the kids to do The location of the hotel is central and the town centre was about three minutes walk away, as was the railway station. I would recommend you pay a little extra for a superior room and try the house red (Blaufrankish) which was very good for twenty one euros a bottle. My only bone of contention was that (along with many hotels) the hotel is very reluctant to serve tap water at the evening meal so that (as I do not drink mineral water) I had to take water from our room and remember to reclaim my glass at the end of the evening. The cross country skiing was excellent and I ticked another item of my bucket list by going on the bob sleigh run in Innsbruck, not cheap at 59 euros, but some things just have to be done!

Room Tip: Choose a superior room
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fluffychris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Veronika12, Manager at AktivHotel Veronika, responded to this review, 6 March 2014
Dear Fluffychris,

we are very happy that you chose our AktivHotel Veronika Seefeld, based on our Tripadvisor reviews. And that you were not disappointed makes us very glad. You give lots of very good advice to other readers which is a very nice gesture. We highly appreciate this. Too bad that you did not use our swimmingpool and sauna area, but we hope that upon your next visit, you will do that.
And of course, we also take your critical points very serious.
When you make your next booking, we recommend you to use our website. There are always good tips for your planning , as well as the full choice of our roomtypes and special packages, which you will only find there.
We are looking forward to your next visit at our AktivHotel Veronika.
The entire team thanks you again for having taken the time to rate us in such detail.

very best regards

AktivHotel Veronika Seefeld in Tirol, Austria
Monique Menne, Paul Kirchmair and Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 February 2014 via mobile

Just had a great half term stay and enjoyed it. The manager Monica was fantastic always with the guests and checking if all was ok. The pool and gym are a added bonus perfect to unwind after a hard day skiing. A big bonus is the hotel has a private shuttle ( no charge!) to pick up skis, and take you direct to the lifts every day any pick you up when you want just phone ( min 5 min) overall this is a great hotel well done Monica

Stayed February 2014, travelled with family
Helpful?
1 Thank Hbuzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Veronika12, Manager at AktivHotel Veronika, responded to this review, 28 February 2014
Dear Hbuzz,

what can we say about such a nice and personal comment about our AktivHotel Veronika Seefeld, here on Tripadvisor. We are certainly very grateful for all the nice words for our team and our hotel's services and quality. This is a very good feedback for further improvement of all the things we seem to do so well.
Especially as a small private hotel here in Seefeld, we love to constantly talk to our guests and get their ideas and input.
We are looking forward to your next stay with us and recommend you to visit our website to find out about special packages as well as information and programs about Seefeld.
Thank you again for having taken the time to rate us so excellent.

very best regards
AktivHotel Veronika Seefeld in Tirol, Austria
Monique Menne, Paul Kirchmair and Team
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London, United Kingdom
1 review
Reviewed 24 February 2014

This was our first family ski trip since our 2nd child (boys now 7yrs and 10yrs). We chose Seefeld (known mainly for cross country skiing) because my husband has recently taken up cross country skiing but the downhill skiing looked ideal as a starter for the children. Hotel Veronika is a brilliant base. Excellent location, welcoming (especially to children with cuddly toys on arrival), attentive and professional staff and a very responsive shuttle bus that I relied on heavily to move children between slopes, ice rink, toboggan run (borrowing Hotel Veronika sledges). Nothing was too much trouble for staff throughout the whole hotel.

The restaurant and bar areas were cosy and relaxing. We were allocated our own table for all meals - super breakfast and dinner (5 courses) with children's meal (and little toys) served alongside adults (or separately at an earlier kiddy table seating if you want). Kiddy table at lunch also available, as was kiddy club between 10am-9pm. The kiddy club was clean, well equipped and supervised by lovely, kind staff (with good English) that were happy to play Uno for hours with my youngest son while the rest of us skied (at his request).

We were upgraded to a deluxe room (bit hot) for the first few nights and then were moved to our regular room (staff packed and moved our staff for us while we were out). Both cosy and comfortable rooms. Dressing gowns (including children's sizes) for wearing to the swimming pool. Coffee and cake after skiing a real pull to get you off the mountain.

We will definitely return in Winter and possibly Summer. Although not masses of downhill variety the slopes were wide, uncrowded and a brilliant way to get beginner 10 year old and rusty mum out together. Ski school good with flexible packages. Pretty village/town with fantastic swimming pool/slide (if you feel the need to venture from the hotel pool - which you probably won't).

Only suggestions I can make might be a little more space in the ski store room and perhaps hotter/stronger coffee, otherwise this was a really great hotel which really made our holiday.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarah d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Veronika12, Manager at AktivHotel Veronika, responded to this review, 28 February 2014
Dear Sarah,

thank you for having taken so much of your time to rate our AktivHotel Veronika Seefeld, here on Tripadvisor.
You have certainly contributed to fortify our already great position, and you can rest assured that we will continue to do everything to keep it that way and even further improve whereever possible. So, of course we have taken your very last 2 comments about the space in the storeroom and the coffee, very serious. By the way: We can already confirm that with your next visit, we will have a coffee machine in the restaurant, where guests can get coffee specials during breakfast at no extra cost !
All your other comments are so nice to read and we are very pleased about all those details. Of course we are looking forward to your next stays in summer as well as winter. On our website or Facebook, you will always find attractive offers and news.
And especially for your next ski vacation at our AktivHotel Veronika, please bring more time to work on your ski skills, so that you dont have to call it rusty anymore !

We love to have you with us very soon again

thank you for everything. We highly appreciated it

AktivHotel Veronika Seefeld in Tirol, Austria
Monique Menne, Paul Kirchmair and Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about AktivHotel Veronika

Property: AktivHotel Veronika
Address: Riehlweg 161, Seefeld in Tirol 6100, Austria
Region: Austria > Austrian Alps > Tirol > Seefeld in Tirol
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Seefeld in Tirol
#3 Ski-In / Ski-Out Hotel in Seefeld in Tirol
#3 Spa Hotel in Seefeld in Tirol
#7 Family Hotel in Seefeld in Tirol
#14 Romantic Hotel in Seefeld in Tirol
Price Range (Based on Average Rates): ££
Hotel Class:4 star — AktivHotel Veronika 4*
Number of rooms: 55
Official Description (provided by the hotel):
This family-friendly 4-star hotel in the center of Seefeld features an elegant restaurant and a spa area with an indoor pool. Aktivhotel Veronika organizes various activities. For children, indoor and outdoor play areas and a wide range of activities under professional supervision are available. The Veronika Aktivhotel's spa facilities include a sauna, a solarium, and a modern fitness room. A wide range of massage. During winter there is a free Skishuttle provided by the hotel. ... more   less 
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Also Known As:
Aktivhotel Veronika Seefeld
Aktivhotel Veronika Hotel Seefeld

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