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“Anna Plakias ruined our holidays”

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Anna Plakias Apartments
Certificate of Excellence
Barcelona
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Anna Plakias ruined our holidays”
1 of 5 bubbles Reviewed 2 June 2013

The irresponsibility of the hotel owner (Giannis (--)) endangered my pregnant wife and my 14 month old son.

When we arrived (around 19h) we were told by Giannis´s mother that there was a leak in our room and therefore we could not stay there or any of their apartments as they where fully booked. But that they had arranged accommodation for us in another hotel close by.

She took us to a hotel where she showed us a dark room with a broken window shade that could not be opened and without a baby cot. We immediately told her that we could not stay there. She offered us another room where there was a lizard inside and which smelled as if it was not opened in ages. After, we drove to another hotel which also did not meet our standards.

By this time it was almost 21h and we told the owners that we would look for a place by our own since they were not able to do so.

So with a hungry and crying baby and a tired 5th month pregnant wife I started to look for a hotel and finally found a proper place to stay at 22h.

I believe it was their obligation to make sure that the replacement accommodation was better, equal to what they advertise or at least clean. Specially, when they knew that I was travelling with my pregnant wife and a baby.

The broken shade, lack of baby cot, lizard and smell prove to me that they did not even care to check the replacement accommodation.

We spent two years saving for this trip and all our hopes where shattered by Anna Plakias Apartments. I would never recommend you to anyone.

  • Stayed May 2013, travelled with family
    • Service
Helpful?
1 Thank Orek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiannis_Pol, Owner at Anna Plakias Apartments, responded to this review, 4 June 2013
unfortunately this review is the product of a threat from somebody who supposed to be a potential client aiming for free holidays. this person never stayed with us and actually never accepted to stay at our apartments due to imaginary reasons.all what he mentions is a complete distortion of reality and his only goal was to have free holidays. of course his attempts were not successful and we would never obey to threats. our answer comes from our clients and their reviews(all our reviews until now are 5 or 4 stars). hopefully, tripadvisor will remove this review and I remain at their disposal for more information which proves what I am saying (sms, emails and I will also try to find out if the last call with this guy which was through skype is recorded).
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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153 reviews from our community

Traveller rating
    133
    13
    5
    0
    2
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39
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5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Nykøbing
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 May 2013

We enjoyed our stay at Anna Plakias Appartments very very much!
I had been to Crete twice before, staying at hotels on the northern coast, which were also very good. It was my partner`s first visit to Crete.
We chose the place, because the photo looked marvellous with palmtrees. And it was even better in reality, both the house and the appartment.
We were both so very surprised and happy for the great hospitality and friendliness we met in Plakias. The room, (no 2) was nice and clean and with good facilities and a nice bathroom. And there were two possibilities for sitting outside, a morning balcony, and at the top of the stairs in the afternoon. We prepared our own meals, some of the fourteen days we were there. That was ok. Everything was just even better than we had expected!
I`m sure, we will come back to this wonderful place again, if possible.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Inger L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiannis_Pol, Owner at Anna Plakias Apartments, responded to this review, 5 June 2013
Inger, so many thanks for choosing us for your holidays and it was a great pleasure to meet you!
thanks also for your nice words!
hope to cu back one day! Yiannis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Greece
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 13 December 2012

Last summer we chose Anna Plakias Apartments to begin our trip in Crete. We were scheduling to stay for 3 days but finally we spent all of our holidays (10 days) there. Apart from the huge beach that is just a few minutes walk from the appartments we had the opportunity to visit many nearby beaches and villages (Damnoni, Ammoudi, Souda, Rodakino, Preveli lake, Ag Pavlos etc) All of them were easily accessible and Plakias seemed as the ideal base.
Regarding our stay, the room service was polite and really helpful, the appartment was always clean and the available amenities were really nice
Finally, many thanks to Yiannis, for the perfect hospitality... "We are looking forward to meet you again next summer... we will be in touch timely!!"

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Sifis T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ATHENS GREECE
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 December 2012

thanks for everything!
it was my first time in Plakias; staying at anna plakias apartments was wondeful!Im sure i'll come back. the room (no2) was clean, spacious, had a nice balcony (not too hot in the afternoon). I came here to recover (hard work, stress etc..) and it worked! many thanks for everything!

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KYRILE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thessaloniki, Greece
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 November 2012

Very kind staff, perfect serviceminded. Very quiet and still close to everything else. Nice apartment, everything there that should be there..
spotless clean and spacious apartments with nice and brand new furniture. perfectly designed private balconies...

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dimkons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 November 2012

Staying at Anna's apartments was one of the highlights of our trip through Crete. In terms of location, comfort, cleanliness everything was excellent.
The rooms are very beautiful and spacious and there´s even the chance to cook and enjoy the meal outside in a nice terrace.It was a perfect basis for exploring the area.
Adding to all of this friendly and caring hosts, makes it an unforgettable place.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Marta_Aido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 November 2012

Me and my friends spend a week at the suite with the private pool (Anna Apartments consists of one suite with private pool and terraces & 7 apartments) and we had an amazing time! the location I think is the best in Plakias, as it is so close to everything (sea, beach, beach bar, bakery, restaurants/tavernas etc.) and that away so you do not hear anything when you go to bed (just the river water!). We used to walk to the beach every morning and spend there the most of the day. We were heading off to the suite early evening when we were preparing our dinner and dinning by the pool.. we used to have some midnight swims at the pool, just to cool ourselves! I have been to Crete 4 times, but this year was the best! The house itself is spacious, brand new and with nice and comfortable furniture. the cleaner was there everyday and all the day. the two bathrooms (one on each floor) made our life easier as 3 girls need time to shower and get prepared for a night out!. what to say about the private roof terrace! just great views! I spent hours reading and chilling after a long day at the beach! I will definitely be back soon!Yiannis, thanks for everything and your great hospitality!

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Nora K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Anna Plakias Apartments

Property: Anna Plakias Apartments
Address: Plakias, Crete 741 00, Greece (Formerly Anna Apartments & Studios)
Region: Greece > Crete > Rethymnon Prefecture > Plakias
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool
Hotel Style:
Ranked #4 of 49 Speciality Lodging in Plakias
Price Range (Based on Average Rates): £
Hotel Class:3 star — Anna Plakias Apartments 3*
Number of rooms: 7
Official Description (provided by the hotel):
a family owned business, located at Plakias village in Rethymno, Crete.Set at the edge of the village surrounded by greenery & distant mountains, with easy access to the nearby beach, only five minutes walk away. Recently rennovated, its white and light blue colour, brings you to the Greek islands mood. Designed to offer the privacy and tranquillity our clients are looking for.There is 3 single-bedroom apartment & 4 studios. ... more   less 
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Also Known As:
Anna Plakias Apartments Crete

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