The irresponsibility of the hotel owner (Giannis (--)) endangered my pregnant wife and my 14 month old son.
When we arrived (around 19h) we were told by Giannis´s mother that there was a leak in our room and therefore we could not stay there or any of their apartments as they where fully booked. But that they had arranged accommodation for us in another hotel close by.
She took us to a hotel where she showed us a dark room with a broken window shade that could not be opened and without a baby cot. We immediately told her that we could not stay there. She offered us another room where there was a lizard inside and which smelled as if it was not opened in ages. After, we drove to another hotel which also did not meet our standards.
By this time it was almost 21h and we told the owners that we would look for a place by our own since they were not able to do so.
So with a hungry and crying baby and a tired 5th month pregnant wife I started to look for a hotel and finally found a proper place to stay at 22h.
I believe it was their obligation to make sure that the replacement accommodation was better, equal to what they advertise or at least clean. Specially, when they knew that I was travelling with my pregnant wife and a baby.
The broken shade, lack of baby cot, lizard and smell prove to me that they did not even care to check the replacement accommodation.
We spent two years saving for this trip and all our hopes where shattered by Anna Plakias Apartments. I would never recommend you to anyone.
- Official Description (provided by the hotel):
- a family owned business, located at Plakias village in Rethymno, Crete.Set at the edge of the village surrounded by greenery & distant mountains, with easy access to the nearby beach, only five minutes walk away. Recently rennovated, its white and light blue colour, brings you to the Greek islands mood. Designed to offer the privacy and tranquillity our clients are looking for.There is 3 single-bedroom apartment & 4 studios. ... more less
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- Also Known As:
- Anna Plakias Apartments Crete