This was our second visit to Plakias Resort. The apartments, villas and pools are excellent and of a very high quality. However, the manager is appalling and while still responsible for this resort I would have to strongly advise against staying here. Despite the fact we booked our villa 11 months ago, when we arrived they told us that it was not available yet as they still had other guests staying there. We asked how this situation had risen -the receptionist said 'not to shoot the messenger' and the manager would speak to us later. She also said it was a pain for them as it meant that the temporary accommodation we would be in would need to be cleaned again once we had stayed there!!! Despite repeated requests the manager went out of her way to avoid us for the whole two weeks, offered no explanation and despite the fact the receptionist said they would ' sort something out for us' we never even had an apology or complimentary coffee. We were left with the feeling that once they had your booking they really couldn't be bothered with you. Have to strongly advise against staying here.
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- Also Known As:
- Plakias Resort Crete