stayed here for a one night spa with the girls on march 13th. there was 7 of us in total. on arrival i was very impressed with the valet parking and the overall feel and ambiance of the spa and was really excieted. on check in our rooms were all mixed up the wrong people were booked with the wrong people. our lists of treatments were read out to the group. i was mortified when mine was read out as i had to change my massage to a pregnancy treatment as i had just found out and now the cat was out of the bag! only 2 in the group knew my news as it wasnt public knowledge. we were early so went to the bar for lunch as our rooms werent ready. lunch and service were fantastic and we couldnt wait to get our robes on and try the spa. as soon as our rooms were ready we changed and like the seven dwarfs took off down to the spa area. it was huge and i was glad to get a tour around it and asked quietly which rooms i could use and the staff were more than happy to let me know. the only dissappointment i had in the spa was the fruit in the relaxation room was far from tempting there were grapes there that were on their last legs and there was no hot water to make the tea provided. the fruit also could have been more varied - apples, pears and grapes. a few chopped pieces of strawberries, pineapple etc would have gone down well and been very refreshing. at 4.15 i went up for my treatment and boy was it bliss - mothers helper indeed. Laura my therapist was excellent and showed me to the dark relaxation room for a small cup of ginger,honey and lemon tea to finish it off. i floated back down the stairs and off to my room to chill. the rooms were lovely and roomy, nice and bright and there was a few complimentries left for us. the beds had feather duvets and were very comfortable. the only thing missing was tea or coffee in the room. i was very surprised as the majority of hotels will always supply tea and coffee and all the others in the group mentioned it too. around 6 pm there was a knock to the door and a staff member was there with chocolates and to see if i needed anything. great touch. we had dinner in the restaurant that evening and although the food was excellent the service was extremely slow over 3 hours it took us to have our meal. There was a very long gap between ordering and the sample starter arriving, then the actual starter - 45 mins in total and the mains arrived 2 hours after we sat down! i dont mind that if the kitchen is run off its feet but there was our table of 7 and about 6 - 8 others in total eating!! the menu itself was lovely however almost everything had a supplement attached between 4 - 7 euro for each course (set menu included in the package) and the cheapest bottle of house wine was €28.50 - a bit rich in these times i think. The staff again were more than helpful and answered any questions we had on the menu. after dinner we retired to our beds and looked forward to breakfast the next morning.
I love breakfast in hotels and always try and exprience as much as i can. breakfast in the monart was dissappointing to me. the fruit again was poor - bannans had a grey look about them as if they had been kept in the fridge and were very off putting. the sauceages on the cooked breakfast were poor, the mushroom slice was so strong that i couldnt eat it eventhough i do like mushrooms. however the pastries were gorgeous and the porriage was lovely. On check out the previous mix ups on the rooms had obviously not been fully sorted as my bill included treatments for 3 other people and i was being double charged for my included treatment as was my room mate. now i will say that as soon as i mentioned the mix ups they were all sorted i didnt feel that this was the best impression to leave with.
all in all the visit to the monart was very nice and throughly enjoyed but the little details are what matter when you are 5*.
- Official Description (provided by the hotel):
- Monart Destination Spa 'The Great Escape' is an Adults Only Destination, to unwind, escape the stresses of modern life, relax and return to one's true nature. Voted in the top three Destinations Worldwide by Conde Nast Reader's Choice Awards. Irish Tatler Destination Spa of the Year 2009, 2010, 2011, 2012, 2013. ... more less
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- Also Known As:
- Monart Hotel Enniscorthy
- Monart Spa Enniscorthy
- Monart Enniscorthy, Ireland - County Wexford