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“Super service”
Review of Hotel Desbrull

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Hotel Desbrull
Ranked #5 of 20 Hotels in Pollenca
Reviewed 8 April 2012

Friendly and helpfull staff. Very good location, close to the central sqare. Rooms are a little unpersonal and it is easy to hear the neighboors.

  • Stayed: April 2012
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Thank Noerhave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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50 - 56 of 94 reviews

Reviewed 5 November 2011

We felt well taken care of from the moment we arrived at Desbrull. We had some oversize luggage that he let us store, and he helped us with ideas for the rest of our trip. We slept in and missed breakfast, but were pleasantly surprised to see that he left it out for us. We will definitely come back here on our next stay in Pollenca.

The hotel is located in the town center so it's easy to access restaurants and to walk the charming streets. The rooms are very clean and well-decorated (simple, clean lines) and we felt very comfortable here.

  • Stayed: November 2011, travelled as a couple
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1  Thank cc_ingiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2011

A very charming, stylish hotel perfect for a quiet holiday to explore the beautiful town of Pollenca and its surroundings. The hotel is conveniently situated behind the main square of the town, away from the noise but close to the action. The staff were very kind and helpful with plenty of recommendations for local restaurants, beaches and places to explore - Formentor beach is a beautiful white sandy beach set in a pine forest, a 10 minute drive away. The rooms were simple, clean and air-conditioned with comfortable beds. Highly recommended.

Room Tip: Ask for a room on the first floor - larger windows.
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  • Stayed: July 2011, travelled as a couple
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1  Thank Lindsey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2011

I returned to Pollenca 50 years after my initial stay (with my parents as a teenager). Although Desbrull has been in the town only a few years, I felt like I was home. Our host, Juan, was warm, welcoming, and very personable. Breakfast was delicious and our room was very comfortable and quiet. I was so glad to find this gem and would highly recommend it to anyone who travels to Pollenca. The decor is beautiful, too. It was perfect!!!!! Price was very good as well.

  • Stayed: June 2011, travelled with friends
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2  Thank caityy9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2011

This is one of the worst accommodations we've ever had. They didn't tell us their so-called hotel closes at 8 p.m. It is extremely difficult to find the "hotel" when you enter the town on the road from Soller. When we finally found it, there was no one there to let us in!!! We had to search for a restaurant that would let us use their phone since our cell phones don't work in Europe. Then we had to wait for 10 minutes for a staff member to come let us in. When we complained about the inconvenience and delay, he yelled at us for not knowing they close early (even though it wasn't written in our confirmation). They claim to have free private parking, but when we asked where it was, we were told to park on the street. The room was small, the bed was uncomfortable, and breakfast was below average. Instead of apologizing, the staff take the "blame the guest" approach to customer service. When I complained that a staff member was rude to me, I was yelled at again. This place isn't worth the money or the hassle.

  • Stayed: May 2011, travelled as a couple
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3  Thank Pigaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2010

More of a posh B&B this one, around the corner from the town square, with Juan being very helpful on front desk. Lots of artwork and sculptures throughout the hotel. Very impressive.

  • Stayed: September 2010, travelled as a couple
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1  Thank MarkAndMorag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2008

We stayed only one night and would love to stay again. It is situated in the lovely old town and so close to restaurants, shops etc. They have six rooms and have adopted a modern, smart style. Bedroom and bathrooms were really nice and clean. There is a small bar and sitting area at reception. We thought the continental breakfast was fine.

The owners were very friendly and helpful.

Fully recommended.

  • Stayed: October 2008, travelled as a couple
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1  Thank trevyrlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Desbrull

Address: Calle Marques Desbrull 7, 07460 Pollenca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Pollenca
Amenities:
Bar / Lounge Room Service
Hotel Style:
#2 Romantic Hotel in Pollenca
#2 Best Value Hotel in Pollenca
Price Range: £91 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Desbrull 2*
Number of rooms: 6
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Also Known As:
Desbrull Hotel Pollenca
Hotel Desbrull Majorca/Pollenca

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