My family had the worst dining experience ever here last night. Service was non-existent. After an hour, we still had not received the soup we ordered. We weren't even served a crumb of bread. After waiting more than one and a half hours, we finally received some soup which was far inferior to that served in other Puerto Soller restaurants like The Randemar. We also waited an excessive amount of time for drinks to arrive. After waiting more than 30 minutes, I wondered whether I would ever receive my diet coke and went up to the bar twice to ask. Eventually, the barman who was busy admiring his tattoos deigned to pour some coke out of a huge bottle into a glass which I carried back to the table. This is a restaurant where items should be served to you - we do not expect to have to perform the role of waiter. No apologies were offered for the dreadful service nor for having to wait for hours to receive our food. Some 2 hours later we received our main courses but the wrong dishes were served and everything was swimming in oil. We could have flown back to London with the amount of oil. If you want food which tastes even vaguely reasonable then do not come here. If you enjoy sitting for hours before eventually receiving the dishes which you didn't actually order then maybe consider this restaurant. We tried to politely resolve the problems created by Nautilus before paying in full for what was undoubtedly the worst meal and the worst service we have ever experienced on holiday.
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