The first thing that struck us about Gran Hotel Soller was the excellent customer service from the staff. Never intrusive but always warm and welcoming, we felt well extremely well looked after during the 6 days we stayed. In particular, the staff looking after as at breakfast on the roof were attentative and genuinely kind and considerate to the guests.
Other highlights were the beautiful building itself and the views from the roof were a treat. It as nice not to stay in a hotel that looks like any hotel in the world. We had a standard room which was peaceful and comfortable. And thankfully a proper double bed that was not two beds pushed together as seems to be more often the case! The bathroom was spacious with a good power shower.
The hotel is also in a perfect location in Soller, a stone's throw away from the main square and at the tram stop - although the tram was often full by the time it got there so it was better to walk to the station.
My only criticism would be that while the interior is smart, clean and comfortable, I would agree with the last reviewer that some of the faciities are not 5 star, for example the "spa" in the ground floor. When we were there the weather was extremely hot and the room the pool was in was unbearably airless and stifling. The spa is functional but not particularly pleasing aesthetically and feels a bit like it has been put into a building where it should not be! We also found limited outdoor spaces to sit. The roof terrace is lovely but small and very hot in the summer. Similarly the gardens are beatiful but small and not somewhere you can "sunbathe". As our room did not have a balcony we felt a bit restricted.
Overall I would definitely recommend this hotel. If you are looking for a relaxing getaway, in an authentic part of Majorca away from purpose built resorts this is the place to go. Soller itself is beautiful, the tram to the port is a brilliant system, and for those that want to walk, head along the road out the town to Binibassi and beyond.
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- Also Known As:
- Soller Gran Hotel
- Gran Hotel Soller Majorca