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All reviews the river wifi is free rooms are comfortable feel home central location average hotel open buffet walking distance turkey business trip tram city sink conclusion cafes olives noise
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Reviewed 19 August 2018 via mobile

After having a long and loving relationship with Gürgenci Hotel, which unfortunately changed hands and is under construction, I grudgingly made reservations at Senna City. Even though it came highly recommended by friends and TripAdvisor, I didn’t think I’d get the same ‘at home’ feel... but lo and behold, I was wrong. The front desk is friendly as are breakfast servers and floor crew. They just have smiles on their faces and ask what they could do for you all the time.
The rooms are compact, but cones with everything you need. The bathrooms are brand new and all very clean!
The location is right at center of everything, walking distance to shopping, bullet train, restaurants and the tram.
I’m so happy to have found my new go to place in Eskişehir!

Stayed: August 2018, travelled with family
Thank Dilek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senna City H, Yönetici at Senna City Hotel, responded to this reviewResponded 20 August 2018

Dear Guest,
First of all thank you very much for choosing SennaCity Hotel for your visit to Eskişehir
We are delighted that our guest satisfaction-focused staff and facilities can offer you a pleasant stay.
As SennaCity Hotel management, we look forward to your visit again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2018 via mobile

We stayed at Senna City for 2 days in late June 2018. The hotel is situated in the heart of downtown right on the Porsuk promenade. Great location. Easy acres to restaurants and shops. Although the rooms are bit compact, the hotel itself is very well kept, nice and clean. Good breakfast (included). Friendly staff...Ms.Nurhan Onur,the restaurant supervisor is a true people's person, who personally prepared us a breakfast table, because we had to miss it after my senior citizen mother had a minor health issue. I do recommend this hotel to all foreign and domestic visitors..
Will be backfrom Chicago next year.The Şerbetci Family

Stayed: June 2018, travelled with family
Thank Walter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senna City H, Yönetici at Senna City Hotel, responded to this reviewResponded 22 June 2018

Dear valued guest,

Thank you so much for sharing your comments with us. Our guests' opinions facilitate us to improve our products and service. In this regard, we appreciate for your time and interest. The quality of services provided in Senna City Hotel is kept at the highest levels to be able to fulfill our guests’ expectations. We are very glad to see your compliments concerning our staff and sorry to hear that your mother had an health issue. We wish you all the best and look forward your next visit.

Warm regards,

Senna City Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2018 via mobile

The hotel is definitely in a prime location and is a nice property. The front of house staff specifically Ms. Aleyna was very helpful and nice. The management proved to be helpful and personable as we did have problems here and there with housekeeping. They were able to address the problem and made our stay
more enjoyable. I would come back again and again.

Stayed: May 2018, travelled with family
Thank Hexrx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senna City H, Yönetici at Senna City Hotel, responded to this reviewResponded 7 May 2018

Dear valued guest,

First of all we sincerely thank you so much for sharing your precious comments with us since guests' opinions facilitate us to improve our quality of service. We appreciate for your kind compliments regarding our service and staff. We are very happy that we could manage to meet your expectations. We hope to host you in Senna City Hotel next time

Kind regards,

Senna City Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2018

We were about 45 people group, who stay in Senna city Hotel. This is on the main road and nearby to city centre.Ideally located in city.Rooms are good,clean,reception try to understand english and help you.Turkish coffee always available in lobby cafe. Everything was good-Rooms are modern, since it’s a new hotel rooms are all newly furnished and feel really good, so clean hotel. Bed is comfy. Staff is amazing; they’re kind, helpful and they keep smiling. Rooms have great view. Breakfast room has a beautiful decoration and comfy seats.
Everyone was satisfied from our stay there.

  • Stayed: April 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sevilen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senna City H, Yönetici at Senna City Hotel, responded to this reviewResponded 30 April 2018

Dear valued guest,

Thank you so much for choosing us and sharing your precious comments with us.Our guests' opinions are valuable to us in terms of improving our quality of service. We are happy to hear that we have met your expectations. We look forward to meet you again in the near future.

Kind regards,

Senna City Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2018 via mobile

I booked the Senna City when it was rated as the second best hotel in Eskişehir. Its location is excellent, as it is central and overlooks the river. After this, it starts to go downhill. There is no road access to the Senna City. It is within the pedestrianised zone. They do have a car park 100m or so round the corner. You are charged 10TL a day to leave your car there. Then you need to walk your luggage up the slope and along the cobbles to reach the front door. Here you are greeted by an unfriendly chap, who doesn't bother to tell you about any of the hotel amenities.

The hotel is cheap. We booked online and paid half the published rate. Our room had a partial view of the river. As it is a 3* hotel, the room is quite small. The range of channels on the TV is limited. More disappointingly, the windows don't seal, so there is a lot of street noise - this goes on until 0200 and you may not be able to get to sleep. The bathroom fittings were worn; the shower hose leaked and the toilet roll holder was hanging unhappily off its screw. The WiFi worked fine.

Our room rate included breakfast. This was also nothing special. In particular, the boiled eggs are something to avoid. Finally, the cleaning staff blocked us from using one of the lifts as they were holding it for themselves.

My wife suggested that I should rate Senna City as only 2 blobs, but as it was very cheap, I gave one more.

Stayed: April 2018, travelled with family
Thank Clerkenwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senna City H, Yönetici at Senna City Hotel, responded to this reviewResponded 14 April 2018

Dear "Clerkenwell",

Thank you so much for sharing your comments concerning your experience at Senna City Hotel. We sincerely regret that we could not manage to meet your expectations. Your precious comments will facilitate us to improve our service. Therefore, we appreciate for your time and interest in our hotel. We look forward to welcome you again in our hotel and hope to show you that we can indeed be a much better host.

Kind regards,

Senna City Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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