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All reviews city view every morning room service turkey reasonable price house keeping entire city door pool thermal spa service with a smile turkish bath luxury hotel swimming pool i highly recommend this hotel stayed nights omelette breakfast buffet
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6 - 11 of 266 reviews
Reviewed 24 August 2018 via mobile

It was lovely two nights at this hotel. The assorted swiming pools made kids enjoyed their time more. The receiption staffs were wonderful and the same for the room services as well. Rooms were large in size and having two connected made our stay like home. I would suggest to have small grossary store inside to sale important items may require some times as hotel is nearly away from such services. There might be one but mostly seen closed.

Date of stay: August 2018
Trip type: Travelled with family
Thank SaeedOmani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2018 via mobile

Again the best hotel in Eskişehir we were so happy in April we brought our grown up sons to enjoy and boy did they. Spa with thermal waters, immaculate. water in indoor spa 38c. Wè had a view öf the city this time just perfect ad hotel is up on a hill. Last time we had a view of forest/woods also pleasant. Service with a smile from reception to breakfast. I'm glad chef Ayshe was there again with her uplifting smile to greet us every morning. Great breakfast choice. The only negative was the room service late in the evening although we were happy food was available our meal had some sides missing. And our sons had to chase up there order several times as apparently they got te order wrong. So night kitchen staff/waiting staff probably need having a kick up the butt.
But over all we were sad to leave this amazing place. Eskişehir is probably one of the best city's in Turkey the natives are very proud of they're town. And travelling around the country everybody rated Eskişehir highly and wished they could live there. It is land locked so no beach/sea. But totally calm and pleasant. The parks are wonderful and worth a visit.

Date of stay: August 2018
Trip type: Travelled with family
1  Thank erxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2018 via mobile

We stayed in other 5 stars hotels before this one but this one is next level luxury ♥️ It is located near by green area. At the front side, a stunning view over the city. Behind the hotel there is a forest The breakfast was very good. We used room service during the night. The food was surprisingly fresh and good quality. The spa has thermal water that complates the relaxation.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank elis2626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2018 via mobile

We stayed 5 nights in Deluxe room. The rooms are good designed. There is a swimming pool with a nice view. Hotel workers are very helpful.
We enjoyed a lot in our stay in Tasigo Eskisehir. We would like to come back again.

Date of stay: July 2018
Trip type: Travelled with family
Thank Aysenur O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2018 via mobile

The hotel is so clean and facilities are good
The spa and pools are super clean and fresh
Rooms are clean
Housekeeping are friendly
Restaurant staff are quite nice
Breakfast choices are a bit poor but the quality is good
Check in/out were very fast
No night activities but the hotel is near city center qnd there are a lot of options to choose
The room size is good and amenities are more than enough
There is a small playroom for pool games and a mini shop
The hotel is amazingly beautiful
The only thing is, I didn’t have a single minute sleep on the first night because the AC is set on 18c but the room temperature was 26 in all my three rooms
I was boiling up and my family in the other rooms too
I called receptionist who sent the technician at 11 and he made the air flow stronger
After 5 hours at 4 an the temperature was reduced only to 25 and all my kids were sweating and feverish and I was afraid to ask my family in the other rooms about the situation and wake them up
I called the receptionist again who sent the technician again who assured me and the receptionist that there is something wrong with the AC so they changed my room immediately and I had to carry up all my logges at 5am and move my two kids up alone
I spoke to my family in the other rooms then who were complaining that the rooms are extremely hot still and they couldn’t sleep at all like me
The receptionist promised me to move them as will at noon time when rooms are vacant after chech out time
Later on at 10am I went to check with the receptionist the situation and learn about any updates I met Mr Ramazan who said his night shift coworker didn’t mention the problem to them and at noon time when there are rooms available after checkout time they will give us 2 rooms
I told him that there is no need to wait for us and luggages are ready by the door and can be transferred he even asked me if its ok to have 2 single beds instead of a double and I told I don’t care what kind of bed or size or view the room is and has I just need a comfortable room with AC even if I get downgraded
When we came tired at night I got shocked that the rooms were not changed and the night staff had no idea about it and the hotel is full
I was furious and frustrated with the lack of communication and terrible irresponsible staff service that cost me my sleep and comfortable for another night in this lousy place
I had an arrangement with the receptionist Mr Omar who calimed that I have ust been removing the card and thats the reason the room is hot
He treated me with ignorance and as if Im stupid or something
He claimed that the AC is working fine and no need to change the rooms . I showed them a photo of the temperature that I took after the technician fixed by 5 hours but he said I set it to be hot like this
I told him you are disrespecting my intelligence by telling me that its like Im stupid and don’t know how to work a simple AC device

I got fed up and devastated with his attitude and my 2 old sick ladies and kids were so tired so I called my travel agency and told them they have 3 options either change my rooms, changing the hotel or I will call the police for them both
So they spoke to the reception lady regarding giving us a suit for this night since we are staying for two nights only
I went to the suit to find out that its a one bedroom suit and my 4 members family had to share in portable beds which were uncomfortable and they barely had a sleep for the second night

I don’t know what to say about that service of disrespect and carelessness . I’m disappointed really

Even though facilities and room sizes and services of premises are good I will never stay in a hotel that disrespect their clients like this

Date of stay: July 2018
Trip type: Travelled with family
1  Thank Hawazin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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