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“Lovely hotel, excellent staff”
Review of Inn on the Lake

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Inn on the Lake
Ranked #1 of 2 Hotels in Glenridding
Certificate of Excellence
Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Lovely hotel, excellent staff”
Reviewed 11 May 2014

We do not normally take the time to write reviews about hotels and holidays but we feel our experience at Inn on the Lake warrants an exception.

My wife and I together with our little dog Lily visited the Inn on the Lake on 07-May-2014 for a two night stay.

The hotel looked fantastic as we arrived, even in the rain!

We were met by the receptionist who could not have been more helpful. (Sorry we didn't get the ladies name) but she made a complete fuss of Lily every time she saw her!

We had a fell view room which was lovely and came complete with a doggy basket and bowl, which we thought was a nice touch


We were informed, and rightly so that dogs were not allowed in the main restaurant but were allowed to be left in the bedroom whilst we ate.

Lily is normally very good so we decided to eat in the restaurant down stairs. 20 minutes later whilst having a pre dinner glass of wine we were informed by reception that Lily was barking. (Sorry to surrounding rooms). As dogs were not allowed in the restaurant we prepared to eat room service. The staff would have none of this and offered to look after Lily behind the reception whilst we ate or they would set us up a table in the Orangery. We chose the latter and had a wonderful meal with views of the lake and Lily asleep under the table.

The staff and in particular Darren and Jackson could not do enough for us. They even set a table for us for breakfast both mornings to accommodate our needs.

Overall the hotel is really impressive and 1415140262the staff are so friendly they really are a credit to this hotel and if you are thinking of visiting the lake district with or without a dog I would highly recommend this hotel, we will most definitely be coming back soon.

Room Tip: We had a fell view room which had a view of both the lake and the fell. Room 60.
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
3 Thank Jane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manageriotl, General Manager at Inn on the Lake, responded to this review, 13 May 2014
Dear Jane
It was lovely of you to take time to review the hotel on this site. We are so pleased you enjoyed your time with us and little lily wasn't left out, the girls behind reception enjoyed her company. I will pass on your comments to my staff who take great pride in the service they offer and indeed it is such lovely guests that give us tremendous job satisfaction. We hope to see you all again in the not too distant future.
Kind regards
Gary Wilson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (551)
Date | Rating
  • Dutch first
  • English first
  • German first
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English first
Barnsley, United Kingdom
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 May 2014

Our friends were getting married in the local church and the reception was in the hotel. We had booked for the night. We loved the location, the views from the room over Ullswater and the service. Special thanks to Dave the Duty Manager when D fell over her heels and bust her ankle, the bucket of ice and a towel were soon supplied and helped keep the swelling down. We will be back.

Room Tip: Ask for a lake view.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank DaveandDoreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manageriotl, General Manager at Inn on the Lake, responded to this review, 13 May 2014
Dear Dave and Doreen

Thank you for your very kind review. The hotel is set in the most spectacular location and I’m so pleased it lived up to your expectations. The day went so well and the bride and groom were so happy which in turn makes us very proud. I hope your ankle has recovered and your back to running around. I will pass on your personal thanks to all my team and hope to see you soon.

Kind regards

Gary Wilson
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London, United Kingdom
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 May 2014

Thank you inn on the lake we had a wonderful day on my daughters wedding day April 6 2014.Great hotel with brilliant staff. Food was great and very tasty.many thanks you made it a family day to remember

Room Tip: Didn't stay overnight at the hotel
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  • Stayed April 2014, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Kay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manageriotl, General Manager at Inn on the Lake, responded to this review, 10 May 2014
Dear Kay

Thank you for your very kind words. We are so pleased you had the day that both you, your family and friends deserved. It was a pleasure to host your daughters wedding and your guests were a credit to you . I will pass on your comments to the team who take great pride in the service they offer. Once again thank you and hope to see you in the not too distant future.

Kind regards

Gary Wilson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Yorkshire, United Kingdom
Level 5 Contributor
72 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 8 May 2014

Got a very good deal, through Amazon. Half price- one night dinner bed and breakfast.
The Hotel- as it "says on the tin"- directly on the Lake, with its own small jetty.
Lawns, and the exterior of the hotel excellent. The short drive to the big car park- impressive.
Staff- all, without exeption - friendly, efficient, and generally eager to please.
Rooms- think there where 3 types of room. 1) lake view- expensive. 2) fell view - 3) standard rooms- cheapest.
We had 1- lake view- brill, bay window, top quality furnishings/fitments. and a Fell View- very good.
Food and restaurant- Faultless.
Fantastic, quiet, excellent hotel.
Yes- we will be going back.
Overall - Highly rated, treat yourself type of Hotel.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank edwardtate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manageriotl, General Manager at Inn on the Lake, responded to this review, 9 May 2014
Dear Edward

Thank you for writing such lovely comments about your stay at the hotel, it is very much appreciated and I will pass your comments on to my staff who take great pride in the service they offer.

Kind regards

Gary Wilson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 May 2014

We moved here from a sister hotel lodore falls, as we thought it would be nice to stay somewhere else for another night. We took our dogs and stayed in a lovely suite overlooking the lake, it was so nice being able to have the dogs in the hotel and still get a lovely room.

Really nice stay, had lunch in the both the pub on site and the coffee room and very good standard.
The staff were all very pleasant and professional, hard working and really made an effort to make all customers happy.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank Rebecca797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manageriotl, General Manager at Inn on the Lake, responded to this review, 9 May 2014
Dear Rebecca

Thank you for posting a lovely review on this site and we are so pleased you enjoyed your stay at both of our hotels. As a group of small family run hotels we do try to achieve the highest standards and take great pleasure in making guests stay memorable. I will pass your comments on to our staff and wish you well.

Kind regards

Gary Wilson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level 4 Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 8 May 2014

We stayed a couple of nights with a dog and had a really good time. The room was clean and large and very well appointed.
The first night, we had a meal in the dining room and the food was very good indeed. Just right, well presented, all very tasty but not too pretentious. The breakfasts as well were very good. Plenty of choice and all quality ingredients.

The staff were all very friendly and we felt welcome at all times.
The hotel is in a great position right in the edge of the lake and the grounds are well kept.
I'm struggling to make any criticism meaning this review is reading a little bland. Maybe the only adverse comment is the TV picture in the room is not correct. You can't see the whole widescreen picture. So minor!!
We will definitely recommend this place for people to stay and I think we will return here for a future stay.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cleverdic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manageriotl, General Manager at Inn on the Lake, responded to this review, 9 May 2014
Dear Cleverdic

We are so pleased you enjoyed your stay with us at The Inn On The Lake and everything lived up to your expectations. I will pass on your lovely comments to all departments and let them know how much you enjoyed your time with us. As regards the TV, I will look in to it immediately as this is an important issue and thank you for bringing it to my attention.

Let me wish you well

Kind regards

Gary Wilson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 May 2014

Stayed on 15th April, arrived early walked through the doors, greeted by reception, details taken told about dinner arrangements and breakfast room ready, belongings moved in, what more can you ask for on arrival. Great service. Decided to have coffee for her and drink for me, young lady behind bar more than happy to sort drink and bring coffee when prepared. Smooth efficient and polite just what you'd expect and exactly what you get. Lovely day walked to local pub then the "on site" pub pleasant staff, nice drink, sat outside taking the sun. As sun went down moved to orangery to watch the changing light on the lake and fells (you just have to do,it it's hypnotic and the stress of city life just rolls away. So to the room to get ready for dinner (standard fell view, room 54) view over the car park of the fells, perfectly adequate, with the views from the public rooms you really don't need to stay in the room. Slight hiccup with dinner on one night immediately sorted when brought to the attention of waitress (again polite professional and attentive great service). Met Paul ?(forgive me if I've got your name wrong) who served us breakfast who made us feel like old friends and as soon as he found out we were from Leeds and for our sins still support them introduced us to Gary the general manager (a fellow suffering supporter). I could go on and on about how good the hotel and service is but best you just go yourself if not to stay, just visit take a drink and look at the views and then try to resist booking a stay. We couldn't resist and have just booked the 2nd to 4th July so, if you're there then look for the couple looking out the window with a wine in hand. We would have been back in May and June but for other commitments). So to Gary and your team thanks for the last time and looking forward to seeing you in July.
Regards Paul Ratchford

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manageriotl, General Manager at Inn on the Lake, responded to this review, 9 May 2014
Dear Paul

I do remember chatting with you about the nonstop disappointment of supporting Leeds United so it’s just as well we have other things in our lives that are more positive. Thank you for your lovely comments, I'm so pleased you enjoyed your stay with us and everything was to your liking, we look forward to welcoming you back very soon, until then let’s all remain positive about the future of our football club.

Kind regards

Gary Wilson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Inn on the Lake

Property: Inn on the Lake
Address: Glenridding CA11 0PE, England
Region: United Kingdom > England > Cumbria > Lake District > Glenridding
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Glenridding
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Inn on the Lake 4*
Number of rooms: 47
Official Description (provided by the hotel):
The Inn on the Lake Hotel ia a 4 star hotel that enjoys one of the most spectacular settings in the Lake District in 15 acres of grounds with lawns sweeping to the shores of Lake Ullswater. The Inn on the Lake is only 12 miles from the M6 motorway and the drive is very dramatic with the road curving around the Lake and the backdrop scenery of the fells. There are 47 en-suite bedrooms, all thoughtfully designed with most rooms having breathtaking views, some looking towards the magnificent Helvellyn mountain range, while the majority look over the ever changing Ullswater. Each room is fully equipped with everything you come to expect in this quality 4 star hotel. For that special occasion upgrade to a superior room or one of the very popular, stunning four-poster bedrooms. From the moment you walk into reception you will find an interior that compliments this fabulous setting. This leads through to the popular Lounge Bar where a warm welcome awaits with large bay windows overlooking the well landscaped gardens, which lead to the hotels jetties on Ullswater. Enjoy a drink any time of the day, a light lunch or afternoon tea in the Lounge or on our Lakeside terrace. The award-winning 2 AA Rosette Lake View Restaurant provides something for all tastes, or for less formal dining The Ramblers Bar, situated within the hotel’s grounds, offers the option to enjoy a pint of real ale. The hotel also has its own outdoor activities including pitch & putt, croquet and children's outdoor play area. Gary and his team at The Inn on the Lake Hotel look forward to welcoming you soon. ... more   less 
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Also Known As:
Inn On The Lake Hotel Glenridding
Inn On The Lake Ullswater
Inn On The Lake Glenridding, Lake District

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