Call in here last week to see if things had improved since our last visit last year. This hotel/restaurant has one of the best locations in Portaferry just by the ferry to Strangford. On a warm sunny day just perfect.Such a shame the staff don't match the setting as their sullen attitude and distinct lack of understanding customer service leaves a very bad taste on the palate.Food presentation is fair as is the cooking standard with reasonably priced drinks.All this just vanishes with the total lack of welcome or interest in the customer. Best advice take the ferry over to Strangford and be well welcomed in the Cuan
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