We stayed one night and were pretty disappointed with the experience given the amount we paid for the room, especially having visited friends in the Plockton Inn and seen their accommodation. Plockton Hotel, while clean, was basic, very tired in places and lacked any sense of warmth or atmosphere. With a bit of time and effort though, it could easily be transformed. It is brilliantly situated on the harbour front but this isn't enough to justify the rates charged.
The service was efficient rather than friendly - although I did get ignored by three staff at the bar for at least 5 minutes, despite being the only person waiting.
We had a bite to eat at lunch and the food was good. However, we had dinner at the Plockton Inn instead, where the food was outstanding and worth every penny.
All in all, we found this hotel to be over-priced when compared with other places we stayed on our trip so would not return.More