My husband and I just returned from our 7-night stay at Valentin Imperial Maya and had a wonderful time. The resort is beautiful with lots of landscaped walkways. We stayed in building 1 in a Silver Junior Suite and loved the large Jacuzzi tub and comfortable king sized bed. The resort is quite large, but building 1 is located close to the bars and restaurants that are in the main building, so it was really only a five minute walk to the main building (if you turn right) as well as a 5 minute walk to the main pool (if you turn left). The beach was a few minutes beyond the pool. We never had to take a shuttle around the resort, but they are available. You can hear the evening entertainment from where we were in building 1, but we travel with a noise-maker (rain/white noise/etc.) and it was sufficient in drowning out the party music on the nights when we chose not to participate.
The pool is a huge salt water pool and the temperature was perfect. It seemed like one side of the pool was more of a party-side and the other was more of a relaxing side which was great, because you could wander around based upon what you were in the mood for. The beach was beautiful with clear water and soft sand. We are not beach people though so we spent most of our time at the pool.
We tried every restaurants except for The Corner, and most of the time the food was very good. We loved the Mexican restaurant and the Hibachi (prior reservations are required for Hibachi). The Italian and Indonesian restaurants were good. The Restaurant Mar & Tierra was okay (and the most casual dinner restaurant as every other one requires men to wear long pants). We were not fans of the French restaurant at all. We are foodies though, so take that into consideration. Overall, we enjoyed the food at the resort. We also liked that there was a dress code for the evening dining. The service in every restaurant was excellent.
They offered at least one activity every hour from 9:00am – 4:00pm. We were there mainly to relax, so we did not participate in many activities. We did the cooking lessons and learned how to make pico de gallo, guacamole, and paella. We also did a Spanish lesson, and we learned to make friendship bracelets. The night time entertainment exceeded our expectations, and they had several different performances per night usually.
We did the privilege club and have mixed feelings about this since it is pretty pricey. We loved that we had a poolside cabana reserved for us every day. There was no need to get to the pool early in order to get a good spot; we could show up whenever we wanted. The free lobster was tasty, but we only ordered it twice. The privilege club concierges were wonderful, and it was nice to be able to make reservations for dinner so that we didn’t have to wait. Overall, it was a wonderful experience, but honestly we do not know if it was worth the price. That being said, we would probably sign up for the privilege club if/when we go back.
We opted to do a photography session with one of their photographers. David was artistic, professional, and friendly. We enjoyed spending time with him (the shoot took about an hour), and he made us feel very comfortable. We were very happy with the photos and it was a nice service since we hadn’t had professional pictures done in about four years. The package prices were in the several hundred dollar range, but I’m not sure if they do smaller packages or al a carte items.
The privilege club staff was fantastic. Edgar, our pool concierge, was wonderful and took great care of us. He greeted us each day with a handshake and chat. He also laid towels out for us so we did not have to go get them. He made our dinner reservations and brought us drinks as well. He was wonderful. Luis was another privilege club concierge that was great. He checked us in and the one day we actually did have an issue with another guest, he dealt with it promptly and professionally. For the bartenders, Lourdes and Jesus took wonderful care of us at the Martini Bar and the Plaza. Audel was fantastic at the Earth bar. For the entertainment staff, we loved Malaka, Raphael, and Kara, as well as the chef Salvador who did fantastic cooking lessons.
- Official Description (provided by the hotel):
- Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more less
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- Also Known As:
- Valentin Imperial Maya Hotel Playa Del Carmen
- Valentin Imperial Riviera Maya