We stayed here on 6-13-14, sent my husband to check in upon arrival, he was told only I could check in(never have had that issue occur in any hotel/motel). Get to our room, start unloading, my child ends up finding a PILL on the business desk!!! My husband immediately flushed it down the toilet. The drain suction cup to the tub did not work, the shower curtain smelled musty/moldy. We were exhausted from driving all day, so went to bed around 10:00pm, that's when all H _ _ _ broke loose, we listened to non-stop doors closings, laughter in the hallways, more loud door openings closings(we were conveniently put right in front of the exit/entrance door. I finally called the "front desk attendant", explained all of this to him because there was no manager on duty, asked if there was anyway to at least enforce a "quite time" being the pool had closed, his response was "No" and to ask for manager Mark in the morning. The noise did not stop until around 3:00am. Somehow, my 2 kids were able to sleep, but my husband and I did NOT!!!! The next morning when I checked out, I did ask for manager Mark, but at 9:30am, he had not gotten to work yet??!?! I again explained myself to the "front desk attendant" and there was an excuse for everything I mentioned, including the PILL! All she could do would be to take $15.00 off our room fee. This experience has ruined Ramada for me, we will never stay here again!
There was ALOT of other minor things too that were wrong too(like breakfast offerings, TV picture, smell of smoke every now and then IN A NON-SMOKING ROOM) but the major 3 things, I listed at the top, and complained about those 3 things only.
- Official Description (provided by the hotel):
- Ramada West Memphis is 6 miles from Fed-Ex Formum, Cook Convention Center, Beale Street,Red Bird Stadium and just across the bridge from downtown Memphis, TN. We offer a free breakfast, free WI-FI, free parking, free business center. We also have a seasonal outdoor pool and fitness room. We look forward to serving you and want to help make your trip as great as possible. Thank you for choosing Ramada West Memphis! ... more less
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- Also Known As:
- Ramada West Memphis Hotel West Memphis