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“A good Premier Inn!”

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Premier Inn Newquay (A30/Fraddon) Hotel
Ranked #1 of 1 Hotels in Fraddon
Certificate of Excellence
newport south wales
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“A good Premier Inn!”
Reviewed 17 August 2013

Very helpful and friendly staff on arrival. Advised us well on booking for dinner and breakfast at the Brewer's Fayre pub next door, they tend to get very busy. Well made beds with lots of extra pillows, clean and spacious room with plenty of room for all our cases and bags. After a day at Lusty Glaze beach this was what we needed, a place to shower off and recharge before dinner. Shower gel and anti-bacterial hand wash in bathroom was a nice touch. We're a family of three and had a family room at the rear of the hotel, away from the A30. Very pleased, would come here again!

Room Tip: Ask for a room at the back of the hotel if you want to avoid noise from the A30....simple!
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bickledee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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502 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
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English first
Solihull, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2013

Excellent customer service conveniently located between St Austell and Newquay. Adequate car parking spaces with a good brewers fayre. restaurant attached.
Good clean facilities a bit expensive during peak periods.




  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jazz R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 August 2013

Let's manage expectations, it's a Premier Inn. You get a clean and tidy identikit room with reasonably modern decor, a bathroom and a telly. It's a very acceptable place onto which you can rest your weary little head whilst trying not to think of Lenny Henry. It's a little better than a Travelodge but a little more expensive. This one is probably 2/3rds through its decor lifespan, not looking 'tired' as such but it must be on the list for a major revamp in a handful of years -basically it's fine for a while.

I've stayed here a few times and it's location just off the A30 is ideal for folk arriving from out of the county or holiday makers looking for a brief stay. There's a 'plastic pub' next door as well as an adjacent McDonalds and an interesting retail outlet over the road.

The ladies on the desk are very professional, polite, interested and courteous. Can't fault them and I hope their managers appreciate having good solid staff.

The beds are comfy, the shower fit for purpose but nothing special. I think the TV was the old cathode ray type but I never used it and I really don't care if it's not the latest LED flat screen -who goes on holiday to watch TV?

Gripes? Well just a few. The hotel is very close to the A30 and whilst the traffic noise is not an issue if you have the double glazed windows closed, it is if you have them open. Cornwall can become hot in the summer (one can hope!) and you need the windows open for ventilation, especially if you are staying as a family, as the heat builds in a small space. You do get a fan in the room but it can only do so much. Basically you get a choice of noise or heat, neither of which is conducive to a good night's sleep but noise was the lesser of two evils.
Did I get a good night's sleep? If the truth be told, 'no' I didn't, the traffic noise is very noticeable as vehicles accelerate up the nearby steep hill.
This leads to me to the 'good night guarantee' around which Premier Inn promote themselves. I think they're treading a fine tightrope here. Strictly speaking one could invoke it and point to the no quibble aspect, though it may be a tad churlish to claim it but perhaps more churlish for them to refuse. Bottom line is, would I stay there again? Only if it wasn't so warm that I needed a window open.
The solution would be air conditioning, especially for rooms closest to the road. For 330 nights a year you wouldn't need it, but it's essential for the rest.

The thing that niggles me about Premier Inns in general is the miserable WIFI. You get 30 minutes free which is about as much use as having half a vasectomy. Beyond 30 minutes you have to pay through the nose. It's a policy that's dreadfully dated and counter productive as I have actually chosen hotels based around WIFI availability. If they can't flog you a punitively expensive and time limited plan, they presumably they want you to go to the pub next door with whom they have a tie-in and use their WIFI whilst buying expensive drinks? I tried that in Fraddon, the pub WIFI was down, the server having crashed (as they do) and the perfunctory lad behind the bar was too scared of the manageress to have it reset and wasn't interested anyway -so they lost business.... It's actually not a very nice pub anyway, it fails to tick any boxes for me and I really don't think it's well run.
So, you can either go to McDonalds next door, buy a cheap coffee as a courtesy and gain free unlimited WIFI, or the better option is actually to add a gig or so to your data plan from your phone provider which can be done in seconds. That way you can take it with you when you leave..... Charging for WIFI in hotels? It's an outdated concept and a customer relations disaster.

Summary: Hotel, fit for purpose with good staff, perfectly sound but keep an eye on the revamp date. Ideally placed location to find. Should get a good night's sleep if you don't need to open a window. Tie-in pub next door I couldn't recommended. Make alternative WIFI arrangements.

Room Tip: Stay as far away from the A30 side as possible and choose north facing if it's a hot day.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank whatdoitypeinthisbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canvey Island, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 July 2013

This Premier Inn is not one of the refurbished ones and it really lets it down. Though not run down by any means some parts of the room were showing their age (such as the old, small TV and bathroom fixtures) and would really benefit from an upgrade to bring them into line with the other hotels in the brand. The lighting in the room was fairly dull and as has already been mentioned water pressure in the shower was pretty poor and both my and my partner found this was quite frustrating after a long day travelling.

On a positive note, the staff were very friendly and asked me and my partner how our journey had been when we checked in and informed us that if it was too hot to sleep under a duvet they would happily provide bed sheets instead. This was a nice touch and combined with the fan in the room was really appreciated on a hot Cornish summers evening and meant that our stay was enjoyable.

The Brewers Fayre attached to this site is no better than average offering hearty portions at reasonable prices but the staff seemed confused and bewildered undertaking simple tasks such as seating guests at tables and were boarderline rude on occasion.

Overall I would recommend this hotel to anyone but not for more than a couple of nights as the facilities are in need of an upgrade

Room Tip: Get a room on the far side of the hotel as the noise from the main road is quite loud even during th...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnathonc7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muscat, Oman
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 July 2013

In July 2012 I stayed at this Premier Inn. Whilst the usual features were there, air conditioning and a telephone system were not. And most of all the televisions were the old square type, not flat screen.

I posted a review about this last July and received a reply that by the end of 2012 the televisions would be replaced and the other issues would be looked into.

I stayed at this property earlier this month and, lo and behold, the televisions had NOT been replaced, air conditioning was not installed and there was no sign of an in-room telephone.

Why is it other Premier Inns can offer this but not Fraddon ?

My advice would be to look closer to Newquay for a property offering these features.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phillip_Oman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level 5 Contributor
93 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 22 July 2013

Spent a week here touring Cornwell. The hotel is situated on a mini service station with a petrol station, Mcdonalds and a craft shopping centre. The hotel is situated right in the middle of Cornwall which makes it an ideal base for touring. Even though the hotel is situated near a dual carriageway at no point could we hear it in the rooms. What made this hotel really special however was the super friendly staff, nothing was too much trouble and everyone we came into contact with made us feel comfortable and at home. Rooms were clean, basic but bigger than we are used to in city premier inns. My only real critism was with the Televisions, not sure where Premier Inn sourced these but may guess would be from skips, not seen one as old as that since the early nineties. Wimbledon was on during our visit so I excitedly pressed the red button to access the beebs interactive offering and the tele went off. Premier Inn please invest in some new flat screen Tv's for this hotel, not only will it improve the televisual experience but it will double the size of the available space. Only kidding but the Tv's are rubbish.
We paid for full breakfast which was really good, compliments must go to the restaurant staff for supplying cold milk! This might sound a trifling matter but I think this is the first time I have ever experienced this at a hotel, coupled with actual fresh crunchy nut made for a cereal - tastic experience. unlimited costa coffee was also supa dupa.
The hotel offers great value for the price, it ain't the Ritz but it has everything I could expect from a budget hotel, clean, good food, quiet, great location and super friendly staff.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2013

Having stayed at Premier Inn on numerous occasion, we decided to stay her whilst visiting Family in Cornwall.
Although the hotel sits on the busy A30, our room was located at the rear of the hotel away from the main A30 and there was no noticeable noise from the road, for which we were grateful as due to the soaring temperatures we had to keep the window open at night. Our stay was pleasant and the staff were very helpful. Unfortunately the water pressure in the shower was not up to the usual Premier Inn standard and this was a little disappointing, but otherwise everything was as one would expect from a budget hotel.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Newquay (A30/Fraddon) Hotel

Property: Premier Inn Newquay (A30/Fraddon) Hotel
Address: Penhale | Fraddon, Fraddon TR9 6NA, England
Region: United Kingdom > England > Cornwall > Fraddon
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Fraddon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Newquay (A30/Fraddon) Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
A peaceful retreat on the outskirts of Newquay, with some of the UK's best surfing beaches at hand ... more   less 
Also Known As:
Premier Inn Newquay (a30/ Fraddon) Hotel Fraddon
Premier Inn Newquay (A30/Fraddon) Hotel Cornwall

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