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“Very convenient overnight in Bakersfield”

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Hampton Inn & Suites Bakersfield North-Airport
Ranked #3 of 63 Hotels in Bakersfield
Certificate of Excellence
San Diego, United States
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very convenient overnight in Bakersfield”
Reviewed 6 April 2014

The Hampton was very nice. Lobby and personnel in the hotel are very friendly and accommodating. The room was clean, quiet and nicely furnished. I would skip happy hour unless you like deep fried chicken strip, bad wine and cheese. Breakfast was not very memorable. The egg and cheese omelet was so bad that my dog, who loves eggs and cheese, wouldn't eat it.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton

Helpful?
Thank Maureen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laura p, Sales Manager at Hampton Inn & Suites Bakersfield North-Airport, responded to this review, 8 April 2014
Thank you so much for your recent review of your stay at our property. It is our intent to be your hotel of choice while in Bakersfield, Ca. With your review we can make adjustments when necessary to make sure we do our best to accommodate every guest with the best results. Your input is very helpful and we greatly appreciate it!

Thank you so much for you support, we look forward to seeing you in the future!

Laura Potter
Hampton Inn & Suites Bakersfield North/Airport
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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438 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Bakersfield, United States
2 reviews
Reviewed 1 April 2014

Fast check in. The stated my name on arrival and knew I was coming. The room was quiet and very clean. Being a Chiropractor the beds were very comfortable and clean. They even put a note on the headboard that the comforter and sheets were cleaned before arrival. I love this since watching Hotel Impossible this meant a lot. Internet was fast and easy. Breakfast was awesome. Check out was easy and the staff was very friendly. They called up to my room 10 after I got there to make sure everything was ok. Now that is awesome!!!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Hampton

Helpful?
Thank Salo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laura p, Sales Manager at Hampton Inn & Suites Bakersfield North-Airport, responded to this review, 8 April 2014
Thank you so much for your recent review of your stay at our property. It is our intent to be your hotel of choice while in Bakersfield, Ca. With your review we can make adjustments when necessary to make sure we do our best to accommodate every guest with the best results. Your input is very helpful and we greatly appreciate it!

Thank you so much for you support, we look forward to seeing you in the future!

Laura Potter
Hampton Inn & Suites Bakersfield North/Airport
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Napa, California
2 reviews
Reviewed 31 March 2014

The check in staff were helpful. They went out of their way to make amends for the fact the pool of out of order (the first order of business for the kids that evening). The rooms were nice and clean. I would recommend this hotel. Located near enough restaurant choices for everyone.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank MomInNapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laura p, Sales Manager at Hampton Inn & Suites Bakersfield North-Airport, responded to this review, 8 April 2014
Thank you so much for your recent review of your stay at our property. It is our intent to be your hotel of choice while in Bakersfield, Ca. With your review we can make adjustments when necessary to make sure we do our best to accommodate every guest with the best results. Your input is very helpful and we greatly appreciate it!

Thank you so much for you support, we look forward to seeing you in the future!

Laura Potter
Hampton Inn & Suites Bakersfield North/Airport
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bakersfield, California
1 review
Reviewed 25 March 2014

We stayed at this hotel and we were disappointed with the service from the staff. On March 1, we came down for breakfast after 8am and we were surprised to see lot of the food had run out. No staff member was around the dining area, so we asked the young lady at the front desk. However, she did not want to help us even though she was not with a customer. We had to knock on the kitchen door but nobody was inside. We tried to find the another hotel staff, but we could not find anyone.
We could not believe this is Ranking #3 hotel in Bakersfield with the type of service provided by the hotel staff.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank B C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laura p, Sales Manager at Hampton Inn & Suites Bakersfield North-Airport, responded to this review, 28 March 2014
Thank you so much for your recent review of your stay at our property. It is our intent to be your hotel of choice while in Bakersfield, Ca. With your review we can make adjustments when necessary to make sure we do our best to accommodate every guest with the best results. Your input is very helpful and we greatly appreciate it!

I am so very sorry for the lack of staff, breakfast options and the poor attitude presented by our desk staff. Please rest assured that the involved parties of staff have been spoken with and it was made very clear that their lack of availability to our guests, interest in doing their job, being helpful and just plain lack of hamptionality and meeting the brand standards will not be tolerated. I hope you do come and give us another chance the next time your in bakersfield so we can show you how awesome we can really be!!

Thank you so much,

Laura Potter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bakersfield, ca, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 March 2014

the north bakersfield hampton inn is the best hotel we have every stayed a thanks to the wonderfull staff who honestly cared about our well being!! always accommodated us and made us feel at home!! love each and everyone of them!! thank you all!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Taylor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 March 2014

What a disappointment the staff and service was at this hotel. Hamptons are our go-to choice when traveling and we went out of our way to look for a Hampton that was convenient to the Sequoia National Forest. However, our trip was marred by the rude service we received from the young woman at the desk upon our arrival. There was no "welcome" or "good evening." When there was a problem with our room, there wasn't any acknowledgement by her that she was in any way sorry for the problem. Instead, we got an attitude. This set a negative tone for our stay. Other employees seemed okay but didn't seem like they were bringing their "A game" for work. (They seemed very young -- like they hadn't really been trained in the professionalism required for the hospitality business.) What a different experience we had at the next hotel we went to in the L.A. area. Perhaps that hotel chain will become our new "go to" hotel choice. :-(

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sue A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laura p, Sales Manager at Hampton Inn & Suites Bakersfield North-Airport, responded to this review, 24 March 2014
Thank you so much for your recent response to the guest survey you received . It is our intent to be your hotel of choice while in Bakersfield, Ca. With your responses we can make adjustments when necessary to make sure we do our best to accommodate every guest with the best results. Your input is very helpful and we greatly appreciate it!

I am so sorry for the poor impression given to you by our staff. We hold our staff to a very high standards and in the event those standards are not being met we like to find out who is not meeting them so the problem can be resolved. I would really like to hear from you so we can dicuss your stay more in depth. If you could please give me a call directly or please email me.

Thank You So Much!

We love having you here

Laura Potter
Sales Manager
661-391-0600 ext 707
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
montrose, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 13 March 2014

A nice, new hotel that is maintained at a very high level, and staffed with pleasant and personable individuals. A very nice experience! I will definitely stay at this location when visiting this area in the future!

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Norm S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laura p, Sales Manager at Hampton Inn & Suites Bakersfield North-Airport, responded to this review, 24 March 2014
Thank you so much for your recent response to the guest survey you received . It is our intent to be your hotel of choice while in Bakersfield, Ca. With your responses we can make adjustments when necessary to make sure we do our best to accommodate every guest with the best results. Your input is very helpful and we greatly appreciate it!

Thank You So Much!

We love having you here

Laura Potter
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Bakersfield North-Airport

Property: Hampton Inn & Suites Bakersfield North-Airport
Address: 8818 Spectrum Park Way, Bakersfield, CA 93308-9441
Phone Number:
Region: United States > California > Bakersfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Bakersfield
#4 Family Hotel in Bakersfield
#4 Best Value Hotel in Bakersfield
#5 Business Hotel in Bakersfield
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn & Suites Bakersfield North-Airport 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Small town charm and warm hospitality starts when you arrive at the Hampton Inn & Suites Bakersfield North-Airport! Our homey guest room and spacious suites featuring our one-of-a-kind plush, comfortable beds and 32" HDTVs. As one of the newer hotels in the area, our Hampton Inn & Suites hotel offers comfort and convenience ideal for your travel needs. Don't forget our Suite Shop, outdoor pool. Fitness center and business center are available at any time during your stay. Our prime Kern County location puts you within easy access to Highway 99 and 65, minutes away from Bakersfield Airport and approximately six miles from the charm of Downtown Bakersfield. Your just a short ways from enjoying the luxuries of our city. Planning a meeting? Keep our 783 sq. Ft. Meeting room in mind for your next function. ... more   less 
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Also Known As:
Hampton Inn & Suites Bakersfield North-Airport Hotel Bakersfield
Hampton Inn And Suites Bakersfield North-Airport
Hampton Inn Bakersfield
Bakersfield Hampton Inn

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