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Extended Stay America - Bakersfield - Chester Lane
Ranked #28 of 63 Hotels in Bakersfield
Reviewed 28 May 2014 via mobile

Easy check-in, great reception, good parking,no complaints.I wish more food options were close. Great access off the highway 2 hrs from Los Angeles. 1 1/2
hrs.from Fresno.
It was a short stay but worth it. Had breakfast
and coffee there.

  • Stayed: May 2014
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Thank M D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Bakersfield - Chester Lane, responded to this reviewResponded 29 July 2014

Thank you so much for posting a review of our hotel. It's great to hear that you found our staff helpful and our location convenient. We are glad you had such a pleasant stay with us.

Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (92)
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48 - 54 of 92 reviews

Reviewed 17 May 2014

We reserved our room at Extended Stay by using a "blind" reservation service, but we were pleasantly surprised. Wifi was a bit slow and you need to know to turn on the ice maker, but we received very good value using the reservation service.

  • Stayed: May 2014, travelled as a couple
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Thank mshaffer_nl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014

They stressed the fact it was newly remodeled, when booking, but they forgot to accommodate the long term guest with good internet, (especially when someone pays the extra money for faster speed), which keeps dropping on a daily and nightly basis.
Analog cable TV? They are behind the times for this upgrade when virtually every station broadcast in digital and hd.
Positive - close to Highway 99 with plenty of restaurants and fairly close by shopping.
Staff is mediocre for customer relations. They seem as though you are an inconvenience to them at times.

  • Stayed: April 2014, travelled on business
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Thank Danny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2014

if you want a good night sleep, do not use this hotel. the walls, ceilings and floors are paper thin. we could hear everything around us. the hotel is clean and looks fairly new, but that is the best we can say.

Room Tip: somewhere else
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  • Stayed: April 2014, travelled as a couple
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Thank justustravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2014

We spent one night in this hotel. The hotel has been totally renovated from top to bottom. Our room was really nice--clean, comfortable, good bed, spotless appliances, etc... Everything was very clean. The staff was competent and pleasant. It had the typical Extended Stay "Grab & Go" breakfast. It is a bit expensive, but otherwise very good. We would stay here again if we need a room in Bakersfield.

  • Stayed: February 2014, travelled as a couple
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Thank Terri P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2013

This hotel was nice and clean. The staff was not really friendly at all. The hotel had been vandalized and they had but notices up around the hotel, this didn't really make us feel safe. We stayed in room 409, it was nice. They are remodeling this hotel, some signs of wear in the room but not too bad. We didn't have paper towels in the kitchen area or a pen and paper, we had to ask the front desk. We would stay here again if we had the choice, under $50 a night on a weekend, we used Hotwire for this rate.

Room Tip: Ask for the top floor, less noise.
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  • Stayed: November 2013, travelled as a couple
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Thank TwoGuysInTahoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Bakersfield - Chester Lane, responded to this reviewResponded 26 November 2013

I received a copy of your review, and wanted to take a moment to personally respond. It is wonderful to hear that our hotel is to your satisfaction and the cleanliness of room 409 was up to your standards. We are a very safe hotel, but mostly recently have had a few issues with people mistreating our fantastic hotel so we posted these signs to detour any further situations, which we have corrected. I am so disappointed that our staff was not accommodating to you. Please accept my apology, for that issue. We will be reiterating to our staff the importance of each guest have a great experience at our hotel.

Thank you again for providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact me at bcl@extendedstay.com. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

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Reviewed 23 June 2013

If you check in late plan on bringing your tools, extermination service, and universal remotes, and hope that your reservation is perfect. I checked in late 12 am, my reservation was not what I expected and the night attendant is only trained to check you in not to handle any other concerns, according to the manager she is the laundry attendant. I had to fix the toilet it had a broken chain in the water tank and the room was 80 degrees. The AC panel was off the wall so I had to plug it back into the wall. There is no maintenance worker after hours. Also, found ROACHES in my room so don't forget to pack roach killer. Will never stay in this hotel chain ever customer satisfaction at its worst. Not to mention at the hotel next door there are broken windows an homeless people sitting in the parking lot for the night.

  • Stayed: June 2013, travelled on business
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2  Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Bakersfield - Chester Lane

Address: 3600 Chester Ln, Bakersfield, CA 93309-1129 (Formerly Extended Stay Deluxe - Bakersfield - Chester Lane)
Phone Number:
Region: United States > California > Bakersfield
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Wheelchair access
Hotel Style:
Ranked #28 of 63 Hotels in Bakersfield
Price Range: £56 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Bakersfield - Chester Lane 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Extended Stay, TripOnline SA, Expedia, Hotels.com, Ebookers, HotelsClick, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your Extended Stay America - Bakersfield - Chester Lane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Deluxe Bakersfield Hotel Bakersfield
Extended Stay Bakersfield
Bakersfield Extended Stay

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