At a first glance the hotel looks nice with fine surroundings, eating opportunities nearby, a big pool and a hot tub. The lady at the front desk was friendly and efficient at check-in. I liked the place, but there are several things and routines that have to be improved to reach the standard one should expect from Best Western. The room was nearly out of both toilet paper and Kleenex, but I got more after asking at the front desk. It was impossible to get warm enough water for a good shaving and the refrigerator was only slightly cooler than room temperature. To lamps were not working and needed new light bulbs. I called the front desk and they said it would be fixed. After 1.5 hours I went to the front desk and asked why nothing had happened. They said they had problems with the electricity that day, but would soon send someone to change the light bulbs. I said I could fix it myself if they could give me the bulbs, but that was impossible. After 4 hours I went back to the front desk and demanded to get it fixed. They then provided me with the light bulbs so I could fix it myself. The next day after breakfast the room keys was deactivated so I had to go back to the front desk again. All I have described until now might be considered details and bad luck. The worst incident during the stay was however that the glass door towards the pool was unlocked when we arrived. With the door hidden behind the curtains I only discovered it by a coincidence and was close to leave the room with the window door unlocked
Not recommended and if you stay here do a close inspection of the room.
- Official Description (provided by the hotel):
- A tropical Bakersfield, CA Hotel Near Downtown Welcome to a tropical oasis in the heart of Bakersfield. Red Lion Hotel Bakersfield is set amidst lush landscaping with an Olympic-sized swimming pool, soothing hot tub and relaxing courtyard, among other unique features. Suitable for business trips, family vacations, special events and groups, our Bakersfield, CA hotel is conveniently located within easy access of the vibrant downtown area, where guests will find a variety of shops, restaurants and attractions. Red Lion Hotel Bakersfield features 198 spacious and well-appointed guest rooms with amenities like 42" flat screen TVs with HBO and free Wi-Fi. Just outside your door, our hotel in Bakersfield, CA offers complimentary made-to-order breakfast every morning, a modern fitness center and 4,000 square feet of flexible meeting space. Centrally located to Freeway 99 and Highways 58 and 178, our Bakersfield hotel offers guests premier access to such attractions as the Kern County Fairgrounds, the Buck Owens Crystal Palace, Camelot Park and the Fox Theater. ... more less
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- Also Known As:
- Best Western Crystal Palace Hotel Bakersfield
- Best Western Bakersfield
- Bakersfield Best Western