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“Leaky roof with NO compensation”

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Travelodge Banning Casino and Outlet Mall
Ranked #5 of 7 Hotels in Banning
Reviewed 21 March 2014

We booked the night thru Expedia. 1 night stay on a road trip. Check in went well. In the middle of the night my husband was awakened by wetness at his feet. Their was a leaky ceiling. He stayed up a while, but since I had not been feeling well he did not want to disturb me, so he did his best to readjust. It wasn't a restful night. We went down to report this in the morning & inquired about compensation. We were told that since we booked thru a 3rd party they could not do anything. Called Expedia when we got home. They promised to take care of this, said they'd get back to me. Today was the 4th time I called. They put me thru to the motel and I was told no refund by the office clerk. Soooo disappointed with this whole ordeal. Will never stay there again or use Expedia!

  • Stayed: February 2014, travelled as a couple
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Thank Maureen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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147 - 153 of 202 reviews

Reviewed 21 March 2014

  • Stayed: March 2014, travelled solo
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Review collected in partnership with Travelodge
Thank Nancy E
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 17 March 2014

Quick stop before reaching Los Angeles. Right next to the highway with not good isolation materials, hence all the noise can be heard from the rooms, including nearby train system. You also can tell how old this building is easily, needs an upgrade for sure. It is affordable though, and if it's meant for a one night quick stop, I guess it'd do. Next time I'll add a few more dollars and stay somewhere else.

  • Stayed: March 2014, travelled with family
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Thank CarlosVent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2014

  • Stayed: March 2014, travelled solo
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Review collected in partnership with Travelodge
Thank Timothy R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 10 March 2014

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with Travelodge
Thank Joseph J
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 8 March 2014

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Louis S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 1 March 2014

Had to ask for washcloths 3 days in a row, heater didn't work, asked for bedding to be changed after day 2 and it was not done until I complained about it not being done when I asked housekeeper. We have always gone to this hotel and now we wont be back.

Stayed: February 2014, travelled with family
Review collected in partnership with Travelodge
Thank D. W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge Banning Casino and Outlet Mall

Address: 1700 W Ramsey St, Banning, CA 92220-4221
Phone Number:
Region: United States > California > Banning
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Banning
Price Range: £54 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Banning Casino and Outlet Mall 2*
Number of rooms: 43
Reservation Options:
TripAdvisor is proud to partner with LoveHolidays, Expedia, Booking.com, Travel Republic (UK), Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Travelodge Banning Casino and Outlet Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Travelodge Banning Casino And Outlet Mall Hotel Banning
Travel Lodge Banning
Banning Travel Lodge
Banning Travelodge

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