When our family members suggested we go with them to Bass Lake on their boat for the Fourth of July we were excited to book a chalet at Bass Lake. We were less excited to pay $300 a night. At check-in we asked for a chalet near our family members, but were told we could not be accommodated. We understood because they were busy and fully booked.
The Chalet: We had a King Chalet up at the top of the incline. The window and back porch looked off into a very nice forest view, was peaceful and absolutely delightful. However, for me, that's where the joys end. The entire Chalet looked "rustic," also known as rundown, shabby, and a little dirty. The beds were old, and really really soft. The sheets were really rough, this was more apparent from my sunburn (clearly not the The Pines fault). The bathroom was just gross. There were spiders in the bathroom, mold on and in the shower controls, and dirty tiles. My fiance was fine with it-- he really bought into the rustic-ness of it all. For me, at 300 dollars a night this was all unacceptable.
I've read through the reviews, and see that the Bass Lake managers are inclined to respond to reviews, this shows that they care about what people think of their experiences. However, after someone pays $600+ for a two night stay, an apology that you weren't put in a renovated room seems a bit disingenuous and unfair. Perhaps a different rate for the rooms that are not renovated would be more fair for guests who are clearly getting a different experience.
- Official Description (provided by the hotel):
- The Pines Resort is the only lakeside resort in the Yosemite area. It is located 17 miles from Yosemite National Park in the Sierra National Forrest. The Pines Resort offers cabins with full kitchens and private patios w BBQ's. There are also hotel suites. There is a full marina on site with all sorts of water sport rentals. Also on site are 2 renowned Ducey's Restaurants as well as a full grocery market. In the Pines village you will find a bar with the most selection of craft beer in the mountain region as well as many other shops and restaurants. The Pines Resort is also the winner of the couples choice award from Wedding Wire and host over 50 weddings a year. Come and relax in the serenity of beautiful Bass Lake! ... more less
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- Also Known As:
- Pines Resort Bass Lake
- Pines Hotel Bass Lake
- Bass Lake Pine Resort
- The Pines Resort Bass Lake, California