Our stay was planned as part of a 'girls getaway' for 3 adult ladies and 4 young ladies (girls). The reservation was made 2-1/2 months earlier for two adjoining rooms so that the girls would have their own bathroom and space, but not be left unsupervised by adults. This was agreed to by the reservation clerk, and confirmed twice before arrival.
Upon arrival, we were informed that there were no adjoining rooms available, in fact there was just one available in the hotel which was a room for handicapped only, so we were offered two separate rooms next to each other in the same hall way.
This proved to be a problem, with a running toilet, a call to room service, and a TV remote control call to the front desk (by the girls) - the adults and girls were split up eventually to manage this, and things did not go very well.
Otherwise, the rooms were nice, they were well decorated, and the beds were comfortable. We did use the pool outside, but the spa smelled badly and the water was cloudy.
Management did not inform us when reservations were made that adjoining rooms were not available, or we would have chosen a different hotel when there was time to do so. Each time the reservation was confirmed, adjoining rooms was also confirmed.
We will not stay here again - the reservation was NOT honored as it was made, even though it was reconfirmed TWICE before arrival.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Hotel in Beaumont-Oak Valley, California.Golf Packages Available! Please Call Us or Book Online! Lodging in Beaumont, Only steps away from Oak Valley Golf Club, California keeps you connected to the exciting culture of southern California. From the Malki Museum's Indian artifacts to the wildflowers at Diamond Valley Lake, you'll find our attractions and parks inviting and entertaining. Risk takers will enjoy the Morongo and Soboba casinos near this Beaumont hotel, and downtown Palm Springs entices those who prefer an exciting time in the city. Nearby Riley's at Los Rios Rancho provides fun for the entire family. Situated between Riverside and Palm Springs, this Beaumont hotel provides easy access to both cities. Our Oak Valley Golf Course hotel offers meeting space for conferences and keeps you close to the many golf courses in our area. With both Ontario Airport (ONT) and Palm Springs International Airport (PSP) nearby, travel is easy and convenient. No matter when you visit, your Beaumont hotel room will provide you with a relaxing stay where you can enjoy triple-sheeted beds, relax in the Jacuzzi or take a dip in the pool. From the free high-speed Internet access to the complimentary hot breakfast bar, you'll enjoy a convenient and comfortable stay at our Beaumont-Oak Valley, California hotel. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Beaumont-Oak Valley
- Holiday Inn Beaumont
- Beaumont Holiday Inn