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“Spectacular historic hotel, but choose room carefully”

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Claremont Club & Spa, A Fairmont Hotel
Ranked #2 of 20 Hotels in Berkeley
Certificate of Excellence
Reviewed 29 August 2014

Lovely classic old hotel, with many things going for it, including an excellent health club, pools, and pleasant restaurants. There is quite a difference in the quality of rooms, however, with some as luxe as almost any I have stayed in, and some almost shabby and motel-like with polyester sheets and paper-thin walls. There seems to be no advantage to staying there often in terms of being given a better room.

  • Stayed: August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank JohnByng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLAREMONT_H0TEL, Manager at Claremont Club & Spa, A Fairmont Hotel, responded to this reviewResponded 2 September 2014

We would first like to say how truly honored we are that you have shared such glowing feedback of the historic Claremont Hotel Club & Spa. It is great to know that our Club and pool as well as our restaurants were to your liking. We do apologize, however, if you encountered any issues with your guest room. Please do know that we are always happy to help resolve any concerns right away. We will be sure to share your comments with our management team to look into any matters you have mentioned. Our associates are always available to help you find the accommodations that would make you most comfortable. We would like to mention that the linens from guest room to guest room are consistent throughout our hotel. We do hope you will stay again. Thank you for your review.

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710 - 716 of 1,517 reviews

Reviewed 28 August 2014

The member of staff who checked me in was marvellous - she was the supervisor of the reception and went out of her way to help. Such a wonderful person must be the most valuable asset to any place and makes the place shine. The nice member of staff helping us with the drinking water issue was so friendly, efficient and professional. It is not really cold drinking water she sorted for us, it is her warm heart and pleasant character that truly warm our stay there.

Otherwise, the hotel is just fine in a nice quiet area, and suffices for my travelling purpose. Though some people would love its old style dearly, it is not that impressive to us coming from England where we do not lack those sort of things.

A hotel is not simply a building; this hotel is certainly not merely a building but a home-like place that leave us with wonderful memories.

Stayed: August 2014, travelled on business
Thank D L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLAREMONT_H0TEL, Manager at Claremont Club & Spa, A Fairmont Hotel, responded to this reviewResponded 2 September 2014

We are delighted you felt right at home with us at The Claremont Hotel Club & Spa. A hotel should never be simply a building and it is lovely that your impressions reflected just what we hope to achieve. Thank you for letting us know that the service of our associates succeeded in making your stay so comfortable and enjoyable. We appreciate you allowing us the opportunity to accommodate you and we hope you will choose to stay with us again the next time you are traveling to our area.

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Reviewed 28 August 2014

This is a great and quiet place on the edge of Berkeley that is full of the charm not seen in more modern hotels. The gym, spa and tennis courts are modern and well equipped. The gym is quite large by hotel standards.

Room Tip: Our room was small, as was the bathroom. We were told the place, about to mark its 100th anniversary...
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  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank vincent s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLAREMONT_H0TEL, Manager at Claremont Club & Spa, A Fairmont Hotel, responded to this reviewResponded 2 September 2014

Classic charm coupled with modern conveniences! We are so glad your stay with us at The Claremont Hotel Club & Spa was such a positive experience. Our Club, Spa and tennis courts are here for your ultimate enjoyment and it is great to know that you appreciated them. It would be our pleasure to welcome you back again for your next visit to Berkeley.

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Reviewed 28 August 2014

100 years ago, visiting a hotel was a rare experience -- travel was limited, and a visit to somewhere was a once-in-a-lifetime event. Monumental hotels were built because there weren't many from which to choose. In Berkeley, in fact in Northern California, one of those monuments is the Claremont Hotel. This sprawling edifice, lovingly restored and maintained, still conveys this era -- long hallways with many doors, a large campus with so many things to do, fine dining and always-friendly staff -- it does not take much to retreat to 1915 when the hotel was built and imagine being there.

Rooms vary in size and décor -- check them out and make sure you like the one in which you are being placed. Many are delightful, but the views vary widely -- the really good views of the Bay are worth fighting for. The restaurants are both good. Breakfast is wonderful -- order what you like (on or off the menu) and they will make it for you...just like in 1915! Farm-to-table dining at Meritage with a view of the Bay is a delightful way to end a day.

On the down side, this is a LARGE hotel -- boutique is not what you get here. Sometimes it is completely full with some group or another which, for any property, detracts from its charm. But they handle such crowding better than many other properties. Whether jammed or sparse, staff is unfailingly polite and solicitous -- and that REALLY feels like a throwback to another era.

In short, this is a deserving Bay-Area alternative if being in the City has become passé or you are craving something different and upscale.

Room Tip: Make sure you have a decent Bay view -- many rooms do, but you may have to take a look to see if the...
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  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank rakrakrakrak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLAREMONT_H0TEL, Manager at Claremont Club & Spa, A Fairmont Hotel, responded to this reviewResponded 2 September 2014

What a lovely review, thank you! The Claremont Hotel Club & Spa pays tribute to another time with our historic accommodations and we are delighted you enjoyed that aspect of your stay so immensely. From luxurious surroundings to well appointed guest rooms, we strive to create the ultimate encounter for each of our guests. Dining at both Paragon and Meritage can be such a treat with the freshest ingredients available and truly unique flavors. Our property was once built as a castle in the early days of the Gold Rush. Although it is quite large, our associates strive for personal service in all they do. We do hope you will come back again for another outstanding visit.

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Reviewed 23 August 2014

I like staying at the Claremont when i am in Berkeley. It is a beautiful charming hotel in a great location.The service is always exceptional. Both Paragon and Meritage are great places to eat. If the weather is nice get a table outside at Paragon. The spa and fitness facilities are very good but can be crowded at times. The rooms though, and I can see where some people might be turned off by this, are outdated and a tad quirky. If having a closet tucked into the corner of your room with a door just big enough to squeeze your arm into or having to open the room door, enter, and then close the door before you can get into the room bothers you greatly, than perhaps you would happier somewhere else. I personally don't mind these things as the all the other aspects of the hotel more than make up for the rooms but be forewarned.

The only thing that really bothers me about the Claremont is the cost of the parking. It is $30 a day which seems really high for self parking at a hotel. Parking should be free for paying guests.

  • Stayed: August 2014, travelled on business
    • Value
    • Rooms
    • Service
1  Thank DennisF334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLAREMONT_H0TEL, Manager at Claremont Club & Spa, A Fairmont Hotel, responded to this reviewResponded 26 August 2014

We are so glad to know that The Claremont Hotel Club & Spa is your choice of hotel when you visit Berkeley. With amazing dining on site, beautiful views and great amenities that include our full service Spa and Club, our hotel has so much to share with our guests. As a historic property, we seek to maintain our unique charm which extends to our guest room accommodations. Each is different than the next and it's our desire that our guests enjoy a comfortable stay. Our associates are always on hand to help you chose the space that would make you most at home. We do regret if any of our fees troubled you. Please know that we feature a number of savings packages that include the parking fee. We would be happy to welcome you back again for your next visit to the area.

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Reviewed 22 August 2014 via mobile

I had an excellent last minute stay, at the desk I was informed they didn't have anymore of the type of room I booked so I got upgraded to a suite with a bay view (score!). I stayed on site and enjoyed the two restaurants and bars. I experienced excellent customer service. After a week of fieldwork it was an excellent place to relax & unwind.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank BaneDamage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLAREMONT_H0TEL, Manager at Claremont Club & Spa, A Fairmont Hotel, responded to this reviewResponded 26 August 2014

We are so glad that you did discover us! Thank you for sharing such a wonderful review of your time at The Claremont Hotel Club & Spa. An upgrade to one of our suites can be such a pampering way to enjoy your first stay. Both Meritage and Paragon offer distinctive, Bay Area flavors in beautiful settings and our associates will be happy to know that you found their service to be excellent. We hope you will come back again soon.

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Reviewed 22 August 2014

Great location and grounds, but the rooms and public areas in the hotel are a bit worn-out; the new owner, the Fairmont group, is planning major renovations- which are expected to begin around the end of 2014. The tennis facilities and pool/spa (which we did not use) look great.

Our room took forever to reach (2 elevator rides and 2 long hallway walks), was big with nice views- but the furniture (comfortable) was a bit over used.

The concierge services were great- restaurant reservations, car services, etc. Other staff was also good/responsive.

We had a disaster at their best restaurant on Saturday night: after not having our first course served for 1 1/2 hours, they acknowledged a major breakdown in the kitchen (they had a big wedding party plus a full restaurant to serve)- and they moved us to their other restaurant where we finally ate (complimentary, with many apologies.)

Room Tip: ask for bay view and a king-bed room (double rooms are smaller.)
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  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank steve r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLAREMONT_H0TEL, Manager at Claremont Club & Spa, A Fairmont Hotel, responded to this reviewResponded 26 August 2014

Thank you for taking the time to share your encounter with us. While it is great to know you enjoyed the service you received from our Concierge as well as our other associates, we must apologize for any issues you encountered while dining. While the circumstances surrounding your encounter and not fully clear, one of our dining associates are always available to ensure that our guests are enjoying their experience to the fullest and we regret if your meal was delayed. We appreciate that you allowed us to make things right. It is our hope that you will join us again so that we can ensure your time is the best it can be.

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Additional Information about Claremont Club & Spa, A Fairmont Hotel

Address: 41 Tunnel Rd, Berkeley, CA 94705-2429
Phone Number:
Region: United States > California > Berkeley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Berkeley
Price Range: £203 - £471 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Claremont Club & Spa, A Fairmont Hotel 5*
Number of rooms: 276
Official Description (provided by the hotel):
Opening its doors in 1915, Claremont Club & Spa has been revered as one of America's iconic luxury hotels. As it celebrates its 100th anniversary, Fairmont Hotels and Resorts is proud to unveil our newest member of the Fairmont collection, ushering in a new era of luxury for the next 100 years! Overlooking the San Francisco Bay, Claremont Club & Spa in Berkeley sets new heights in service, amenities, and accommodations. For the past 100 years, Claremont has been recognized as an icon in the Bay Area. Conveniently located in the heart of Berkeley, the hotel is only a 20-minute drive from downtown San Francisco. Private parking is available. Its 276 beautifully appointed rooms offer a mix of old world charm and California comfort, many boasting breathtaking views of San Francisco. ... more   less 
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Also Known As:
Claremont Hotel Club Berkeley
Claremont Hotel Club And Spa
Claremont Resort Berkeley
Claremont Hotel Berkeley

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