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“A Mosaic of Good and Bad”

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Mosaic Hotel Beverly Hills
Ranked #11 of 15 Hotels in Beverly Hills
Certificate of Excellence
Reviewed 15 August 2014

My wife and I stayed 4 nights recently at the Mosaic Hotel. I wasn't going to review it because I thought it was quite ordinary, but after glancing at recent 4 and 5-star reviews, I realize that my comments would provide some balance.

First, the positives: the location is extremely convenient to Rodeo Drive and the restaurants of Beverly Hills. The staff is friendly and helpful. The bartender is jovial and pours free sparkling wine at happy hour. We did not try the restaurant even for breakfast, but there is free coffee in the room. Wifi is free and was fast.

The negatives? Calling the Mosaic a luxury hotel may be stretching it a bit. The rooms are small and not particularly luxuriously decorated. We were awakened after midnight 2 nights out of 4 by loud noise from the street or hallways. The elevator has to be the world's slowest! Parking is cramped and expensive. Price varies according to the season and time of the week, but it seems expensive for what it is. Real luxury is around the corner at the Peninsula, but at almost double the price.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adolfo L, Manager at Mosaic Hotel Beverly Hills, responded to this reviewResponded 5 September 2014

Dear David W,

Thank you taking the time to post a review of Mosaic Hotel. We appreciate your comments and feedback. We hope you'll consider us again when your travels bring you back to Beverly Hills.

Best,

Adolfo Lopez
Assistant General Manager

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237 - 243 of 710 reviews

Reviewed 14 August 2014

I stayed at the Mosaic hotel with my girlfriend at the start of August. Despite an initial issue with my booking, this was resolved by management, and we both enjoyed our night in a clean, cosy, luxurious room. The comfortable beds, modern showers and delicious breakfast all contributed to a very satisfying stay. It is also in a superb location, being just a five minutes walk from rodeo drive, and 10 mins from the restaurants of Beverly drive.

Stayed: August 2014, travelled as a couple
Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adolfo L, Manager at Mosaic Hotel Beverly Hills, responded to this reviewResponded 5 September 2014

Dear Mark R,

Thank you for your review of Mosaic Hotel. I'm glad to see you and your girlfriend enjoyed your stay with us despite having a small blip upon check in. I have to agree we are in a superb location within Beverly HIlls. We look forward having you with us again in the near future.


Warm Regards,

Adolfo Lopez
Assistant General Manager

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Reviewed 8 August 2014 via mobile

I recently visited Los Angeles for a family vacation and stayed at the Mosaic. Though it is small, the rooms are clean, the staff is friendly, and the outside pool area was very nice. If you are looking for a luxury and affordable hotel, I recommend the Mosaic. (Not to mention it is 5 minutes walking distance to Rodeo Drive)

Stayed: June 2014
1  Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adolfo L, Manager at Mosaic Hotel Beverly Hills, responded to this reviewResponded 5 September 2014

Dear JH,

We appreciate you taking time to write review of Mosaic Hotel. I'm delighted to see you enjoyed the hotel and found our staff to be friendly. We hope you consider us when you're back in the Beverly Hills area.

Reagrds,

Adolfo Lopez
Assistant General Manager

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Reviewed 4 August 2014 via mobile

We are a family of 4, kids ages 9 and 10. Our room was on the 3rd floor of the main building. It had 2 full beds. It was a small room, but nicely appointed with a large flat screen tv. Beds were ok, just small. Lovely view of the small courtyard pool. Very clean and well maintained hotel.

Breakfast in the hotel restaurant was always very enjoyable. Very good food and our server, Brandon, was a highlight each day. The kids really enjoyed speaking with him daily too. Shoutout to Brandon! Location of hotel was excellent as we were across the street from Starbucks, and walking distance to Rodeo. I am giving it 4 stars instead of 5, only because of the tight fit in the room. If you prefer a smaller, non-chain hotel, with a lot of charm and personality, this is a great choice. Excellent boutique hotel!

Stayed: July 2014
Thank Famof4Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adolfo L, Manager at Mosaic Hotel Beverly Hills, responded to this reviewResponded 5 September 2014

Dear Famof4Travel,

Thank you for taking the time to write a review of your recent stay at Mosaic Hotel. I'm happy to see you and your family enjoyed your stay. I look forward to sharing your review with Brandon and the rest of our team.

Regards,

Adolfo Lopez
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

we have now stayed at this great little hotel twice and we love it.
The hotel is not cheap, but this cannot be expected when you are walking distance from Rodeo Drive.
We bought a package deal that included parking and breafast and felt we got good value for money.
The service is really good, the staff is very friendly and helpful.
The hotel is located on a quiet side street and the noise level is generally low.
The rooms is clean, comfy and tastefully decorated.
At our last visit we used the complimentary car service when visiting a restaurant at night. This is a really nice feature.

  • Stayed: June 2014, travelled as a couple
    • Service
Thank WinnieLyngkaer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adolfo L, Manager at Mosaic Hotel Beverly Hills, responded to this reviewResponded 31 July 2014

Dear WinnieLyngkaer,

Thank you for taking the time to share your recent experience at Mosaic Hotel. I'm glad to see you've enjoyed two visits to our great hotel. Our complimentary car service is definitely a nice feature to assist with getting around Beverly Hills and Century City. We look forward to your next visit.

Best,

Adolfo Lopez
Director of Operations

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Reviewed 26 July 2014

Before booking this hotel for our stay I researched and read all the reviews on Tripadvisor. I was a little concerned over a couple of the negative reviews but booked anyway. The hotel and staff far exceeded my expectations. No hotel is perfect but the Mosaicis as close to a perfect hotel/staff as I have ever experienced. Front desk staff is very helpful and courteous. The restaurant,Hush, is great! Armando is a treasure. Friendly and a great server/bartender! Book this hotel when in Beverly Hills!

Todd S. from Wisconsin.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Todd S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adolfo L, Manager at Mosaic Hotel Beverly Hills, responded to this reviewResponded 31 July 2014

Dear ToddS1u,

Thank you for your kind review of Mosaic Hotel. I agree with you that Armando is a treasure and look forward to sharing your review with him and the rest of our team. We look forward to welcoming you back to Mosaic soon.

Regards,

Adolfo Lopez
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

We were pleasantly surprised by this hotel. It was modern, clean and the location was great. Everyone was friendly and willing to help us with whatever we needed. The rooms were very nicely furnished and very clean as was the entire hotel. It had great ambiance and just felt comfortable and relaxed.

  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adolfo L, Manager at Mosaic Hotel Beverly Hills, responded to this reviewResponded 31 July 2014

Dear Jim D,

Thank you for taking the time to write a review of you recent stay at Mosaic Hotel. I'm very happy to see you enjoyed your stay. We look forward to welcoming you again when your travels bring you back to the Beverly Hills area.

Regards,

Adolfo Lopez
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mosaic Hotel Beverly Hills

Address: 125 S Spalding Dr, Beverly Hills, CA 90212-1806
Phone Number:
Region: United States > California > Beverly Hills > Beverly Hills
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Beverly Hills
#6 Business Hotel in Beverly Hills
#8 Romantic Hotel in Beverly Hills
#10 Luxury Hotel in Beverly Hills
Price Range: £199 - £388 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mosaic Hotel Beverly Hills 4*
Number of rooms: 49
Official Description (provided by the hotel):
Mosaic Hotel is a luxury boutique hotel in the heart of Beverly Hills. Following the recent redesign, guests will be greeted by a classic doorman and a welcoming lobby complete with a medley of the world's finest furnishings and fabrics. The energetic and vibrant interiors embrace natural tones and materials including Mosaic's signature sage with fun injections of color throughout. Stylistic and functional, each of the creatively designed rooms feature distinctive low-slung clean-lined chairs, luxurious linens and whimsical wall art. The rooms come stocked with all today's luxury-boutique must-haves including recessed lights, electronic "do not disturb" signs and Nespresso machines. Mosaic's Dining Room, with its fresh California cuisine, offers intimate indoor seating or al fresco dining nestled amidst the lush gardens. The refreshed pool area with its sleek white furniture, cabanas and cozy fire pit delivers an inspiring setting to relax and unwind. ... more   less 
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Also Known As:
Mosaic Beverly Hills
Beverly Hills Mosaic Hotel

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