One of the main reasons to stay at this hotel might be because of its name, and great service. That’s fine, but for us the hotel fell short in some other important areas.
We feel the most important part of a hotel stay is the room, and this is where we were most underwhelmed. We stayed in a deluxe room that overall was very nice with soft tones, good moldings, and a nice balance between contemporary and elegant décor. It was nice to have French doors which we enjoyed leaving open at times. We were also very happy with our room placement, facing west with afternoon sun, and overlooking the front motor court. But then there was that sad lonely undersized chair and ottoman in the corner. There was plenty of space for something larger and more interesting, especially since the only other option for seating was desk chairs. The other problem we had was the lack of storage space, only three drawers, none big enough to place pants or even shorts without folding them. We did not expect to live out of our suitcases. The bathroom was classic high end luxury and included a TV in the mirror, but only one sink.
Another area we were not overly impressed by was the pool terrace. The pool is nice, and the rooftop views pleasant, but the layout of this space is not ideal. There are a dozen revenue generating cabanas next to the pool with south facing loungers that you need to pass on your way to the twenty five or so tightly packed loungers set around the hot tub and facing north, at the far end of the terrace. It is very much like passing first class on a plane on your way to coach. Also, several lounge cushions were very stained and the various blue colored towels that are place on top of them did not do much to dress up the area. You also need to pass directly through the roof top outdoor restaurant to get to the pool, including if you need to use the bathroom. The spa and gym are also on this level and are pretty nice, but not very large.
We had breakfast each day in the Belvedere restaurant which is very nice with indoor and outdoor dining. The food was very good, but our server who was the same each day was not overly friendly or attentive. In addition, we ate early and at times were the only ones in the room so that it was very easy to hear the very chatty staff talk often in the restaurant, and we could even hear their conversations from the kitchen.
Despite our disappointments, overall the hotel is very nice. The public spaces are attractive, the hotel is small and boutique like. The staff in general was very nice - especially the front desk and valet staff. The location is very central for Los Angeles, and downtown Beverly Hills is a very easy walk away. If only the room met our needs a little bit more, then maybe our overall impression would have been better. That said, the room disappointment was too much to ignore at this hotel given its stature and reputation as one of the best in the country.
- Official Description (provided by the hotel):
- The only AAA Five Diamond and Forbes Five Star-rated hotel in Southern California every year since 1993, The Peninsula Beverly Hills offers 195 guest rooms, including 38 suites and 17 private villas, nestled among lush tropical gardens in the heart of Beverly Hills. The Peninsula is home to a sumptuous selection of restaurants, including the elegant Belvedere, the only AAA Five Diamond rated restaurant in Los Angeles, as well as The Living Room, where the legendary Peninsula Afternoon Tea is served daily. The Peninsula Spa and The Roof Garden offer guests a refined resort oasis featuring a rooftop swimming pool, private cabanas and outdoor cocktails and dining. The Peninsula is located at the intersection of Wilshire and South Santa Monica Boulevards, within easy walking distance of Century City and Beverly Hills’ legendary Rodeo Drive. ... more less
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- Also Known As:
- The Peninsula Beverly Hills Hotel Beverly Hills
- Peninsula Beverly Hills
- Beverly Hills Peninsula