We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Fabulous stay” 5 of 5 bubbles
Review of Viceroy L'Ermitage Beverly Hills

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Viceroy L'Ermitage Beverly Hills
Ranked #4 of 15 Hotels in Beverly Hills
Certificate of Excellence
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fabulous stay”
5 of 5 bubbles Reviewed 21 July 2014

Excellent hotel and perfectly located in Beverly Hills. Within walking distance to Rodeo drive and view of Hollywood sign. The staff were also very helpful to my family with our 3 active kids. I will definitely stay here again.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChijiokeWillam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review, 22 July 2014
Dear ChijiokeWillam ,

On behalf of the entire team here at L'Ermitage Beverly Hills, we are flattered by your complimentary review. Also, especially delighted that you found our location to be convenient and our staff so helpful. Thank you for supplying us with your excellent feedback!

We look forward to welcoming you and your family back to L'Ermitage Beverly Hills!

Warmest regards,

Nicole Lundin

Guest Relations Manager
L'Ermitage Beverly Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

690 reviews from our community

Traveller rating
    539
    86
    24
    26
    15
See reviews for
134
241
53
150
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (140)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York, New York, United States
Level Contributor
135 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 19 July 2014

Beverly Hills and the Los Angeles area are graced by numerous well known and well regarded hotels. L'Ermitage is a boutique hotel that is extremely comfortable, well serviced and maintained and provides the most comfortable accommodations at a truly reasonable price. The rooms are large, with excellent furnishings and bedding, as well as spacious bathroom facilities. The dining facilities are quite and the service and food are beyond reproach. the service from the dormant, to the reception area to the room attendants are friendly and efficient. The location is perfect. A few blocks walk to the Beverly Hills Civic Center (and its delightful farmers market) as well as to Rodeo Drive. Finally, the price is right. Trip Advisor was correct: you cannot do better.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Charles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review, 21 July 2014
Dear Charles M,

Thank you for taking the time to write a review of our hotel. We appreciate all the compliments and your feedback.

I am extremely happy that you enjoyed your experience here at L’Ermitage and felt that you "cannot do better." Thank you for the kind words regarding our "first class service", ideal location and dining facilities.

Please feel free to contact me directly next time you visit.

We look forward to welcoming you back to Beverly Hills soon!

Best wishes,

Nicole Lundin
Guest Relations Manager
L'Ermitage Beverly Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montgomery, AL
Level Contributor
51 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 18 July 2014

After extensive on-line hotel research for a family vacation in LA, we selected L’Ermitage for our stay. The property is perfectly situation in Beverly Hills on a quiet street, near everything. The vibe is quiet and sophisticated. The décor is beautiful with a soft color palette and luxury materials. The restaurant was lovely (we had a breakfast and a dinner there during our stay) with good food, and a beautiful outdoor courtyard. Our room (Premier Double Queen) was huge, with a wonderful bath and dressing area. Everything from the linens to the furnishings was first rate. Even though the hotel is not new, it was immaculately kept. The only odd thing was a faint smell of cigarette smoke when we exited the elevators (6th floor). The staff and services are first rate. From the concierge (especially Dana) to the beautiful S-Class Mercedes to drive you around to all of the smiling faces always ready to assist, we could not have asked for better attention to our needs. Thanks L’Ermitage for a wonderful visit to LA!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank JWLMontgomery_AL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review, 21 July 2014
Dear JWLMontgomery_AL ,

Thank you for taking the time to write a review of our hotel. Your feedback is greatly appreciated.

We are delighted that you had a great experience and enjoyed our hotel. Many thanks for the kind words regarding our location, restaurant, décor and staff. We pride ourselves on the service we provide and I will be sure to share your sentiments with the whole team here at L’Ermitage.

Please do not hesitate to contact me directly the next time you visit.

We look forward to welcoming you back to L'Ermitage Beverly Hills.

Warmest regards,

Nicole Lundin
Guest Relations Manager
L'Ermitage Beverly Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 18 July 2014 via mobile

After checking on trip advisor we decided to stay at L'Ermitage. The staff were amazing from checkin to checkout. Our room was a paradise great bathroom fully equipt, great products. The hotel is situated well to Rodeo Drive although catch a cab to The Market and The grove it's quite a walk!! The resturant had excellent staff and a great menu. View from the roof top excellent photo opportunity.

Stayed July 2014, travelled as a couple
Helpful?
Thank Marylou C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review, 21 July 2014
Dear Marylou C,

Thank you so much for taking the time to write a review about L’Ermitage Beverly Hills. I was an honor to have the opportunity to welcome you on your very first visit to Los Angeles, and I am so pleased to hear that you enjoyed your stay with us.

We look forward to welcoming you back to L'Ermitage Beverly Hills many times in the future!

Warmest regards,


Nicole Lundin
Guest Relations Manager
L'Ermitage Beverly Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Al Ain, United Arab Emirates
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

Stayed here for 2 nights in July 2014. AS you would expect from a 5-star US hotel the staff were very friendly and helpful; the difference of L'Ermitage is that most of the staff are believably nice, not the veneer of nice that one comes to expect in the USA.

The rooms are outstanding and the amenities are excellent. My only tiny criticism would be that when it's 102 degrees outside there isn't really any need to light the fire in the bar. Yes, it looks pretty, but it makes the environment dry and stuffy.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank davidwood638
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review, 21 July 2014
Dear davidwood638,

Thank you for your review of L'Ermitage Beverly Hills.

I am delighted to hear that you enjoyed your stay with us. Your kind words about the service provided during your stay are very much appreciated.

Please rest assured that your comment, regarding the lighting of the fireplace in our lounge on warm days, is something that we are currently reevaluating.

Please feel free to contact me directly next time you visit.

We look forward to welcoming you back to L'Ermitage Beverly Hills.

With warmest regards,

Nicole Lundin

Guest Relations
L'Ermitage Beverly Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

Just want to start off by saying that this hotel exceeded my expectations! (only one negative but i'll save that for the end).

We booked through amex and as we checked in, we were upgraded to a suite! The room was enormous, separate living room, bedroom, 2 balconies and huge bathroom! The rooms look exactly like what they show on their site (which is rare). My husband and I went to celebrate our anniversary, after checking in room service stopped by with chocolate covered strawberries and other fruit and a bottle of champagne with a nice card. It's the little things that a hotel does that make the stay so much more pleasant! We rented a car from the airport and valet was great-despite some other reviews. The hotel is in walking distance from a lot of shops and small restaurants/cafe's. We loved the fact that we were about a 5-10 min drive from the hotel from many touristy spots. You can also walk to Rodeo Dr. Beverly Hills is gorgeous and it's nice not to be surrounded by hundreds of people on the streets. There is a nice rooftop pool-good for a quiet afternoon. Not much action while we were there. The view is really nice-also we were there for the 4th and was able to see lots of fireworks (in the distance)!

They have a bar in the restaurant which was quiet but good service at night. Few bartenders we met were John and Tavia-very nice :) John brought us a complimentary dessert as well for our anny. If you're able to requests a room facing the mountains, I would recommend that.

Now for my one negative-the service for breakfast was slow all 4 mornings we were there. Maybe the hotel wasn't fully staffed which caused this but we were a bit disappointed about that. Food was good but fyi-through amex most of your breakfast is covered. If you're paying out of pocket it can cost you $50-$70 for breakfast!

All in all, we loved the hotel so much that we plan to go back in a few months!

Room Tip: Ask for top floor and mountain view. Room 717 was beautiful! Being away from the elevator is always...
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RozanaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review, 11 July 2014
Dear RozanaK,

Thank you for taking the time to write a review on your recent stay at L'Ermitage Beverly Hills

I am pleased that you were happy with so many elements of your celebratory stay. As well as, the excellent service that you received from members of our staff.

Please rest assured that your comment, regarding the breakfast service in the restaurant, is something that we are addressing.

I would be grateful if you could contact me directly upon your return visit. It would be my pleasure to take personal care of your arrangements.

We look forward to welcoming you back to L'Ermitage Beverly Hills in a few months!

Warm regards,

Nicole Lundin
Guest Relations Manager
L'Ermitage Beverly Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Island, New York
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 July 2014 via mobile

Whether for business or for pleasure, it is always a treat to spend some time in Los Angeles. Even more so knowing we have booked a stay at L'Ermitage, which can be found tucked away on Burton Way.

This 5 star hotel is luxurious yet unassuming. It is modern and yet classic. Trendy and chic but still warm and inviting. It has all that you would want and expect from a high-end boutique hotel that's smack in the middle of haute Beverly Hills, without the stuffiness that one might expect. Some people like that sort of environment... Up-turned noses, everyone trying to make believe they are apart of this secret club that doesn't actually even exist... but not us. We're just here for a good time :)

L'Ermitage doesn't try to stuff down your throat how wonderful it is.... It just IS wonderful. As soon as you walk through the doors, you are calmed by the neutral color scheme, fresh flowers, and highly professional staff. The rooms and bathrooms are all spacious and bright. The beds are of the most comfortable we've ever slept in. The grounds are well taken care of and everything is immaculate. The hotel even smells fantastic.

Their rooftop pool is as exclusive as it is beautiful. It is available to guests only, so it is typically very quiet and serene. It offers a vast view of Los Angeles, including the Hollywood sign. Their pool-side service is also top notch, bringing you iced water before you've even gotten the chance to lay your towel down. Our last stay, we had an attendant all week named Brian. He was by far the best pool attendant we've ever come across. We hope to see him during our next visit in September. He made us feel like royalty.

The pool menu itself offers a nice selection of light fare and specialty cocktails. Food and drinks are both great. They also serve food downstairs at their main restaurant. The food there is also lovely, but extremely pricey. There are better restaurants in Los Angeles for the same amount of money or less, so we wouldn't put their restaurant on a "must-do" list . But if you decide to go, it will still be a great experience, and it is amazing for people watching!! We've seen many big Hollywood faces in there. Another option would be to sit in the bar area for some pre or post-dinner cocktails and a small plate or 2, just for the experience. Both the restaurant and bar are open to patrons not staying at the hotel.

And lastly, because we must, the fitness center review. OH BABY the fitness center. It's no equinox (although it's in close enough proximity to one), but it is fully equipped with everything one would need to stay in tip-top shape during their stay. From ellipticals, to free weights, a smith machine, and kettle bells, you have all your bases covered... You can even stare out the window and watch the Hollywood sign while you sweat. And after you're done you can shower in their attached spa and get a delicious massage (as long as you made an appointment previously, of course).

We clearly love this place and are eager to return. L'Ermitage is an indulgence, but if you're looking for luxury, relaxation and some pampering, this is your spot.







Stayed July 2014
Helpful?
Thank theuniversaladapter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review, 3 July 2014
Dear theuniversaladapter,

We love a review that is titled “One of our Favorite Places to Stay!”

Thank you for your kind words. It is fantastic to hear that you enjoyed your stay with us, from the ambiance, to the pool, to your overall experience. Kindly know that I will share your review with the entire team, as they will be delighted to hear that their efforts were so very appreciated.

We look forward to welcoming you back to L'Ermitage Beverly Hills in September!


With warmest regards,

Nicole Lundin
Guest Relations Manager
L'Ermitage Beverly Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Beverly Hills
Beverly Hills
Beverly Wilshire Beverly Hills (A Four Seasons Hotel)
Beverly Hills
The Peninsula Beverly Hills
The Peninsula Beverly Hills
#2 of 15 in Beverly Hills
5.0 of 5 bubbles 772 reviews
Show Prices
Show Prices
Show Prices
Beverly Hills
The Beverly Hills Hotel
The Beverly Hills Hotel
#1 of 15 in Beverly Hills
4.5 of 5 bubbles 1,103 reviews
Beverly Hills
Montage Beverly Hills
Montage Beverly Hills
#8 of 15 in Beverly Hills
4.5 of 5 bubbles 661 reviews
Beverly Hills
Luxe Rodeo Drive Hotel
Luxe Rodeo Drive Hotel
#5 of 15 in Beverly Hills
4.0 of 5 bubbles 814 reviews
Show Prices
Show Prices
Show Prices

Been to Viceroy L'Ermitage Beverly Hills? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Viceroy L'Ermitage Beverly Hills

Property: Viceroy L'Ermitage Beverly Hills
Address: 9291 Burton Way, Beverly Hills, CA 90210-3709
Phone Number:
Region: United States > California > Beverly Hills > Beverly Hills
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Beverly Hills
#4 Spa Hotel in Beverly Hills
#4 Business Hotel in Beverly Hills
#4 Luxury Hotel in Beverly Hills
#5 Family Hotel in Beverly Hills
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Viceroy L'Ermitage Beverly Hills 5*
Number of rooms: 116
Official Description (provided by the hotel):
L Ermitage stands alone as the premier hotel in Beverly Hills where unquestioned privacy and legendary elegance draws discriminating clients from the world over. Located on a peaceful tree-lined residential avenue the hotel is within walking distance to the world-renown Rodeo Drive lined with designer boutiques and art galleries along with top restaurants and noted museums. The hotel has a premier location that affords guests access to major businesses such as Cedars Sinai Hospital; the Pacific Design Center and UCLA. Los Angeles International Airport ; Burbank; Century City and downtown are twenty minutes away while the beach locales of Malibu and Santa Monica are a short drive along scenic roads. Viceroy embodies the spirit and ambiance of a sophisticated private club and a gracious urban residence. We offer guests a truly personalized experience with superior amenities and services including a flexible arrival departure policy to accommodate all travel schedules as well as a magnificent rooftop pool; secluded cabanas and The Spa all reserved exclusively for hotel guests assuring a private serene retreat and spacious guest rooms with state-of the-art technology. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Odigeo and TravelUp so you can book your Viceroy L'Ermitage Beverly Hills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
l`Ermitage Beverly Hills Hotel Beverly Hills
Raffles l Ermitage Beverly Hills

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing