This hotel was such a disappointment. Where should I start...
The rooms are tiny. You cannot even open the bathroom door without pushing it against the corridor walls. Also the bathroom was really small.
The worst part though is the service. So they don't have a breakfast buffet but only a breakfast restaurant, which I find a pity, but then they even vacuum-clean 45 minutes right next to the open space restaurant while we and other guests were having breakfast! This was very loud, disturbing and unpleasant. We could not even have a normal conversation.
It goes on with daily wake up calls which I haven't even ordered, the telephone seemed to have a software problem, but the front desk did not really seem to care about that. so I got daily wake up calls which I did not want.
Those are some examples of the very poor service quality of this hotel. The staff was unfriendly and careless, and I find this hotel way to expensive for the standard they are delivering.
- Official Description (provided by the hotel):
- Upscale boutique hotel located on world-famous Rodeo Drive, one block north of Wilshire Boulevard. A stunning $15 million renovation of the property was recently completed by designer Vicente Wolf. The new Beverly Hills hotel combines classic warmth with minimal chic and the relaxed spirit of Southern California with the elegance of Beverly Hills. The only hotel on Rodeo Drive, the Luxe offers unique easy access to world-class shopping, dining and entertainment. ... more less
- Reservation Options:
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- Also Known As:
- Luxe Hotel Beverly Hills