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The Beverly Hills Hotel
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Reviews (1,248)
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1,046
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620 - 625 of 1,248 reviews
Reviewed 27 May 2014

We chose to stay at the Beverly Hills Hotel to celebrate a 50th birthday. We had 5 couples staying at the hotel primarily in the Bungalows. The service, the attention to our needs, the spectacular location and grounds, and the facilities, made this a truly memorable experience. This is truly one of the top hotels in the world.

  • Stayed: May 2014, travelled with friends
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1  Thank Barraben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this reviewResponded 10 June 2014

Dear Barraben,

Thank you for choosing the Pink Palace for your recent birthday celebration. We are thrilled that we had the opportunity to share this special occasion with you and were able to make it extra memorable.

We hope to welcome you back in the near future.

Best Regards,
Edward Mady
Regional Director of West Coast USA and General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

Recently I had the privilege of staying overnight in a bungalow at the BHH. The property - from when you first arrive to the time you are departing (and experiencing pangs of sadness as you had such a great time) is simply hard to put into words. The people - Bellmen, Front Desk, Concierge, Housekeeping, and food services - amazingly well trained in the art of anticipating your needs, meeting/exceeding them, and doing so in a way which makes you feel part of the storied history of the facility. The property is lovely. It keeps a unique balance between its old roots and modern needs of a high quality facility. The grounds alone are worth the time to walk around - the staff truly enjoys keeping the many bushes, flowers, hedges, and trees in fine form. The bungalow is truly a delight - large bath, large room, and an outdoor private terrace. You really feel as though you are in a fine suburban home. The variety of food and drink is excellent: both in terms of taste and value. In short - you have hundreds of choices of places to stay in the LA area - but there truly is only one spot which pampers you, and truly finds you feeling bad when you leave: the Beverly Hills Hotel.

Room Tip: Take a bungalow - a bit more expensive but ahhh - well worth every dollar!
  • Stayed: May 2014, travelled on business
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Thank TNT1-Mobile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this reviewResponded 10 June 2014

Dear TNT1-Mobile,

Thank you for taking the time to write such a detailed review of The Beverly Hills Hotel. I am very happy that you enjoyed your experience with us … from the staff, to the grounds, to your bungalow. As you mentioned, you have "hundreds of choices of places to stay in the LA area," and we very much appreciate you choosing to stay with us.

As you noted, our team of great employees is truly what makes the hotel as special as it is. And too cherish the hotel's legendary heritage and storied history. Thank you again for your kind words, and we hope to welcome you back this summer season.

Best Regards,
Edward Mady
Regional Director of West Coast USA and General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

my husband and i are checking out in 1/2 an hour after our 3 day weekend stay-cation...and yes we're a married gay couple. come and support one the hardest working hotel staffs in the world...in addition to enjoying this 100 year old hotel's rich (and i mean RICH) history. if you're going to boycott every business whose owner's politics you don't agree with, you'll never leave your house. our bungalow room was great but next time we can afford it we'll upgrade to a suite. all the bungalows are very private as they are stretched out along a winding path with so much foliage that you can't see what's 30 feet ahead of you. the staff from check in to 1/2 hour before check out was absolutely one of the best and friendliest. also we both had one of our best spa experiences at their spa. one thing i'd add to the hotel: rather than the unexciting tv channel that shows the pool reconstruction on an unending loop, why not get together with TCM and have robert or even ben put together a 24-hour lineup of classic films that star some of the hotel's more interesting and talented guests??? also skip the "fountain coffee shop" the food was not great and the coffee is pumped out of a thermos and not hot enough. but DO get the room service as all of that food was very good.

Room Tip: book ahead. our room went up $300 after we first booked it.
  • Stayed: May 2014, travelled as a couple
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Thank brewsterstravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this reviewResponded 29 May 2014

Dear brewsterstravels,

Thank you for reviewing your recent stay at The Beverly Hills Hotel. We are thrilled to hear you and your husband enjoyed your stay with us … from the glamorous history, to your bungalow, to your experience in the spa. It's also wonderful to know that you felt well cared for by our great team of service professionals. All of the employees are very grateful for your support and kind words. Now more than ever, it means the world to us and I must extend a heartfelt thank you on behalf of our entire team.

We truly appreciate your feedback regarding the TV channel. We will certainly look into this and determine what we can do to improve the lineup. I am also disappointed to hear your comments on The Fountain Coffee Shop. We do have coffee thermos out before the cafe opens in order to accommodate our guests that are up early, but there is no point in serving coffee if it is not hot enough. I will follow up with our food and beverage team to make sure this is remedied. Above all, please know that we value and appreciate your feedback, as it is only in this way that we are best able to improve upon our shortcomings.

We hope to welcome you back to the hotel in the near future.

Best Regards,
Edward Mady
Regional Director of West Coast USA and General Manager

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Reviewed 16 May 2014

We came to the Beverly Hills Hotel after a weeks stay at the Beverly Wilshire.

The Beverly Hills Hotel blew the Wilshire out of the water.

It is elegant, relaxed and has that little touch of old school glamour that so many hotels have lost in favour of all out minimal modernism.

The rooms are set in bungalows in lush green and impeccably kept gardens. They are cosy and beautiful with gorgeous views the of the grounds.

The hotels beautiful courtyard restaurant serves the most delicious breakfast and fresh delicious salads at lunch. It's beautiful setting and live pianist finish off the experience perfectly.

The pool is large, very private and surrounded by trees, lots of space for sun beds and with a lovely covered restaurant area.

All in all a beautiful experience with exceptional staff.

Eleven out of ten.

Room Tip: go for a bungalow
  • Stayed: February 2014, travelled with friends
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4  Thank Sammie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this reviewResponded 20 May 2014

Dear Sammie C,

Thank you for reviewing your recent stay at the Pink Palace. It's great to know that you enjoyed every aspect of your stay...from the lush grounds, to the food offerings, to the pool, to our great team of service professionals. It is wonderful to know that you appreciate the delicate balance we are working to achieve to preserve the hotel's storied heritage while also remaining relevant with today's luxury traveler. The hotel's legendary history truly is one of the things that makes The Beverly Hills Hotel so special.

We are happy you had a beautiful experience and were impressed with the service provided to you. We hope to see you again!

Best Regards,
Edward Mady
Regional Director of West Coast USA and General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014

I'm happy to write of our amazing experience at this great hotel. The service is excellent and the grounds are well kept with lots of history in the hotel. The rooms are excellent and have a classic Hollywood/Beverly Hills feel. This is a great place to stay if you're looking for that amazing Beverly Hills experience.

Pleaase note that this hotel is not amongst all the shopping and stores on Rodeo Drive. You'll need to stay elsewhere if you want to be within walking distances of the shops and restaurants. Quite frankly, I prefered thishotel's location because the shopping areas have lots of car and foot traffic.

We look forward to staying here again on our next trip to Beverly Hills.

  • Stayed: April 2014, travelled as a couple
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2  Thank deprivation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this reviewResponded 20 May 2014

Dear deprivation,

Thank you for your kind words regarding your recent stay at the Pink Palace. I am thrilled you enjoyed your stay with us…from the service, to the rooms, to our legendary history.

We look forward to welcoming you back in the near future.

Best Regards,
Edward Mady
Regional Director of West Coast USA and General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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