Murphy's law..travel by myself and get assigned great rooms...go away for the night with my family and Hilton fails to recognize my status.
- Booked two doubles directly with Diamond Desk - hotel had no record of this
- No double rooms available so they assigned me a noisy king-size room on the second floor above the function rooms. No view - staring at a flat-roof
- Service was second-tier - the hotel lacked the process and staff to do things right
- Breakfast was noisy and prices in the menu did not match what I was actually charged. Staff were setting up for the brunch - lots of clattering and commotion while people tried to enjoy their $25 sunday breakfast in peace. The food is almost on par with an Embassy Suites. I recommend you go elsewhere.
- Gym is excellent
- Rooms are fitted to a high standard
- vibe around the pool is good
The Diamond Desk at Hilton Honors told me I would enjoy this hotel because "they really know how to look after Diamond Members"...breaking news...they don't!
- Official Description (provided by the hotel):
- With expansive views and inviting living spaces, the Beverly Hilton's inspired guest rooms express the best of relaxed, California living. Choose a spacious Wilshire Tower room, a poolside Cabana room, or a secluded Oasis room. ... more less
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- Also Known As:
- The Beverly Hilton Hotel Beverly Hills
- Hilton Beverly Hills
- Beverly Hilton Hotel