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“Beverly Hilton still a gem”
Review of The Beverly Hilton

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The Beverly Hilton
Ranked #8 of 15 Hotels in Beverly Hills
Certificate of Excellence
Reviewed 6 June 2011

The Beverly Hilton is still a happening place! Trader Vic's has great drinks and is the perfect bar to hang out, or sit by the pool and enjoy. The service was excellent except for one head valet that I guess was used to only accommodating stars. The room was nice, but not as luxurious as you would as expect when you pay for an upgrade. But, we were never charged for that so I can't complain. The hotel is in a great location, and I will definitely stay there again. Overall I have nothing but praise, the cost is quite good for Beverly Hills, the location is great, service is good, very comfortable and the concierge is great.

  • Stayed: June 2011, travelled with family
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1  Thank craignsandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,788 - 2,794 of 3,744 reviews

Reviewed 6 June 2011

this hotel is still like something from the 50's, obviously been refurbed but beautiful in everyway. rooms not large but bed is and very clean. pool area again out of a doris day film ! service great round pool. lounge bar always busy cos of conferences and large parties so we just went to traders. within walking distance to rodeo drive and several restaurants 2, try behind tiffanys top of stairs had happy hr cocktails and also a lovely meal. u pay 4 self park but u are in 90210. fantadtic experience in this beautiful hotel !

  • Stayed: May 2011
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2  Thank higgins8294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2011

this hotel is beautiful and so modern yet still has that clasical 50's feel to it. the pool area straight from a doris day film .. couldn't fault a thing. yes parking charges but you can walk to rodeo drive and you are in beverly hills 90210 !! several restaurants in walking distance ... i am english ... happy hours are available at the corner of rodeo drive just next to Tiffany's. rooms not big but who spends time in them with LA and Hollywood on your doorstep ? perfect even saw a movie star in the lobby. wow !!

  • Stayed: May 2011
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1  Thank higgins8294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2011

I arrived late at night, tired from a long flight. The only room offered was on the ground floor, in the "Oasis" section which was anything but, and with traffic right outside. There was no clock in the room and, amazingly, a bathroom so small it couldn't even accommodate a standard-sized tub. The Internet cpnnection didn't work and after I called, it was still very slow; yet the charge was higher than at any other hotel where I've stayed.. Service in the restaurant was abysmal at breakfast, with high prices-- $6 for a cup of coffee. No showers, steam room, or locker facilities at the ftness center. The pool is pretty, but otherwise the hotel is big and impersonal.

Stayed: May 2011, travelled on business
2  Thank Mahler10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2011

Murphy's law..travel by myself and get assigned great rooms...go away for the night with my family and Hilton fails to recognize my status.

Con's
- Booked two doubles directly with Diamond Desk - hotel had no record of this
- No double rooms available so they assigned me a noisy king-size room on the second floor above the function rooms. No view - staring at a flat-roof
- Service was second-tier - the hotel lacked the process and staff to do things right
- Breakfast was noisy and prices in the menu did not match what I was actually charged. Staff were setting up for the brunch - lots of clattering and commotion while people tried to enjoy their $25 sunday breakfast in peace. The food is almost on par with an Embassy Suites. I recommend you go elsewhere.

Pros
- Gym is excellent
- Rooms are fitted to a high standard
- vibe around the pool is good

The Diamond Desk at Hilton Honors told me I would enjoy this hotel because "they really know how to look after Diamond Members"...breaking news...they don't!

  • Stayed: May 2011, travelled with family
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3  Thank LeavingOrangeCounty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2011

I stay frequently at the Beverly Hilton, and over time I have had mixed experiences here.

I love the location - in the heart of Beverly Hills, and it is quite convenient to use as a base when staying in LA. It is certainly not up-to-par with other Beverly Hills hotels - as there are many nicer and better-quality properties with better service. However, they are mostly even more expensive!

The Beverly Hilton provides a sufficient level of "the Beverly Hills atmosphere" without the stuffiness of some other area properties and normally provides a decent stay.

The rooms have mostly all been refurbished within the past few years, but the up-keep is not always great. I've experienced burned out light bulbs, mold in the bathrooms, leaky showers (even the newly-remodeled ones), etc., etc. - and the management typically promises to take care of it, but things don't always seem to get done.

The self-parking is convenient (although not cheap), the fitness center has good equipment but is located in the basement - which is perhaps functional but not an enjoyable experience. It used to be located out by the pool, which was nicer!

The breakfast buffet is always nice, and the staff is friendly.

Overall, the staff of the hotel is professional. They are union and many have been there for many years. I've encountered a few bad apples, but most-often they seem to try.

The hotel constantly has events happening in their ballroom and meeting rooms, so you often encounter ball gowns and tuxedo-dressed visitors. This adds to the ambiance. Although the prestige of the hotel was likely lost many years ago, it remains a fairly happening place for events.

Overall, I enjoy staying there despite the fact that it is certainly not perfect.

  • Stayed: May 2011, travelled on business
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2  Thank TravlAgain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2011

From the outside of the hotel you start thinking " oh my goodness what have we booked?" but you walking inside and your opinion is wiped from your mind. The reception staff are friendly and welcoming. there was a slight que when we arrived but they apoligised and done everything they could to get the que down. The hotel room was large and spaceous. there was a mini bar within the room and a desk for working on. The room was extremely clean at all times during our stay and the housekeeping staff was amazing. the only down side if i had to complain was the view from the window was obstructed due to a marquee for a conference but a minor thing. The conciege team were extremely helpful and helped us make bookings for dinner and the trips we wanted to do while in LA. The hotel location for myslef was a little too far from the main Beverly Hills and i didn't find many places that close to eat. We did eat breakfast in the hotel on one morning it was of excellent quality and the service in there was also good. a little pricey but not when you consider where you are and which hotel you are staying in. The guys outside arranged for us to be taking to our restaurant reservations in the hotel car which was also great service and would highly recommend enquiring about. Overall a fantastic hotel with fantastic service.

  • Stayed: April 2011, travelled as a couple
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Thank Kim2902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Beverly Hilton

Address: 9876 Wilshire Blvd, Beverly Hills, CA 90210-3115
Phone Number:
Region: United States > California > Beverly Hills > Beverly Hills
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Beverly Hills
#7 Business Hotel in Beverly Hills
#7 Luxury Hotel in Beverly Hills
#9 Romantic Hotel in Beverly Hills
#9 Family Hotel in Beverly Hills
Price Range: £207 - £371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Beverly Hilton 4*
Number of rooms: 569
Official Description (provided by the hotel):
With expansive views and inviting living spaces, the Beverly Hilton's inspired guest rooms express the best of relaxed, California living. Choose a spacious Wilshire Tower room, a poolside Cabana room, or a secluded Oasis room. ... more   less 
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Also Known As:
The Beverly Hilton Hotel Beverly Hills
Hilton Beverly Hills
Beverly Hilton Hotel

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