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“5 star experience”
Review of The Beverly Hilton

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The Beverly Hilton
Ranked #7 of 15 Hotels in Beverly Hills
Certificate of Excellence
melbourne
Level 5 Contributor
79 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“5 star experience”
Reviewed 7 July 2014

My husband, my two boys aged 14 and 11 and I are staying at The Beverly Hilton at the moment. We have flown all the way from Australia and after reading some reviews on trip advisor I was a little worried about how our experience was going to be.
Let me start by saying that it has been a 5 star experience since we arrived.
Our check in was simple and stress free thanks to Sylvia who checked us in. Friendly and was able to accommodate our every request.
I had a problem connecting my mobile to the wifi and Cassy from reception was amazing in taking the time to make sure she got the wifi working.
Tharam at the concierge desk was fabulous with discussing tours, restaurants, taxi rides.
This hotel provides a free shuttle to the local shopping centre. They even come and pick you up.
The breakfast at this hotel is delicious and the breakfast staff are o friendly especially the guy making the omelets.
Our room was spotless and house keeping did a great job in serving it daily.
The pool never closes so my boys enjoyed jumping in after a long day of tours and shopping.
For my family The Beverly Hilton has lived up to it's 5 star expectation. We will be recommending this hotel to all our family and friends.
we will be back:):):)

Room Tip: Get a room with a balcony. Great to sit on and has a breeze on a really hot day
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ayios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, 7 July 2014
Thank you for choosing The Beverly Hilton for your visit from Australia! We are delighted to have been able to meet and exceed your expectations in service and accommodations. We will share your positive feedback with the team members you mentioned. Please let us know if there is anything we can do to make your stay with us even more enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Belfast, United Kingdom
Level 3 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 July 2014

The hotel was great with beautiful views .the staff were so helpful nothing was a bother to any of them, from the day we arrived to the day we left they couldn't have done more to help from ordering food booking taxi .I don't usually go to the gym but this gym was so easy to use and didn't make you feel out of place .

Room Tip: All rooms are good ,it depends on what view you want .
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank j0anneg77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, 7 July 2014
Thank you for your positive feedback. We are pleased that you found our team members helpful and welcoming. Exceptional guest service is our primary goal at The Beverly Hilton and it is our pleasure to offer guest a enjoyable experience like the one you had.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mansfield, Texas, United States
Level 5 Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 5 July 2014

Service is great. Rooms are beautiful. All around amazing place. Really close to Rodeo Dr. They have a house car that will drive you to spots that are close and pick you up. Pool was nice. We loved our stay.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, 7 July 2014
Thank you for taking a moment to share your comments about your recent stay with us. We are very happy to hear that you had a great experienced and loved your stay. We look forward to welcoming you back for another memorable visit.
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Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 July 2014 via mobile

So hip, so 'rat pack', so Beverly Hills...come stylish, wear dark sun glasses and drink scotch on the rocks, you'll feel like Frank Sinatra. Pool is great though a bit crowded, reserve a cabana room around the pool (we like the second floor so you get a view of the pool but people aren't right outside your door).

Stayed July 2014, travelled with family
Helpful?
Thank Buckster007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, 7 July 2014
Thank you for your review and for offering some great suggestions to fellow travelers! We are glad that you enjoyed the retro-appeal of the hotel. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey
Level 6 Contributor
110 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 July 2014

a touch of Hollywood glam-- fun to drive up the drive and embark at this iconic hotel. Eating poolside is always a pleasure-- good food, nice ambianece. Rooms are very comfortable -- but some can feel like a long walk.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karpach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, 7 July 2014
Thank you for taking the time to write a second review of The Beverly Hilton. We appreciate your repeat business and your positive feedback. We are delighted that you find the hotel iconic and glamorous. Please let us know if there is anything we can do to make your future stay even more enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 6 Contributor
806 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
Reviewed 3 July 2014

I stayed 3 nights here for a combination business/pleasure trip. If you expect everything to be expensive here you will not be wrong. I stayed in the Wilshire Tower.

The pool was smaller than I expected but the chaises were the most comfortable ever. The pool staff also walk around offering free water bottles which is a nice touch.

I ate room service and in the downstairs restaurant. Both were pricey but you're at the Beverly Hilton.

I loved that the walls are adorned with glamour portraits of classic movie stars and the background music also hearkens back to the hotel's hey day era.

I suggest looking at images of the hotel grounds and room options. Half of the rooms in the Wilshire have balconies. I don't know about the Oasis Tower but it looked older (maybe the original hotel building?). There are also cabana rooms around the pool.

Room Tip: Read about the room options before booking. Wilshire Tower, Oasis Tower, Cabana Rooms, Balcony or no...
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  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SeatOfMyPntsTravelr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, 7 July 2014
Thank you for choosing to stay at The Beverly Hilton. We are delighted to hear that you enjoyed your stay overall and felt that the hotel lived up to your expectations. The Aqua Star Pool at The Beverly Hilton is actually the largest heated pool in Beverly Hills. We hope you will stay with us again if your business or pleasure travel brings you back to the area.
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New York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 July 2014

Hotel room and location was great but hotel staff is dis-organized and room service subpar. Ordered food while at the pool area and had to wait over 1.5 hours for the food to come out (was only a sandwich). Reason for delay was that waiter went on lunch break. A normal place would have made sure that if a waiter is going on a lunch break that the food would have been delivered.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Hamid S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, 7 July 2014
Thank you for taking the time to write this review and let us know about the things you enjoyed during your stay, as well as highlight areas where we can improve. We sincerely apologize for the service delay you experienced and will make the necessary adjustments to avoid such challenges in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Beverly Hilton

Property: The Beverly Hilton
Address: 9876 Wilshire Blvd, Beverly Hills, CA 90210-3115
Phone Number:
Region: United States > California > Beverly Hills > Beverly Hills
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Beverly Hills
#6 Luxury Hotel in Beverly Hills
#7 Business Hotel in Beverly Hills
#9 Family Hotel in Beverly Hills
#9 Romantic Hotel in Beverly Hills
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — The Beverly Hilton 4*
Number of rooms: 569
Official Description (provided by the hotel):
With expansive views and inviting living spaces, the Beverly Hilton's inspired guest rooms express the best of relaxed, California living. Choose a spacious Wilshire Tower room, a poolside Cabana room, or a secluded Oasis room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Nozio Netplan srl, Hotels.com, Odigeo, Hilton Hotels Direct, Ctrip TA, HotelQuickly, Ebookers and getaroom.com so you can book your The Beverly Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Beverly Hilton Hotel Beverly Hills
Hilton Beverly Hills
Beverly Hilton Hotel

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