I stayed at this property in July 2014, the hotel is very nice but the staff is horrible. When I checked in I didn't have my hilton honors number on me and according to front desk clerk I could not use it due to the fact that a travel agency made the resrvation. The bottom line is he was too lazy to look it up. The next day I asked another person at the desk and they said no problem and added the number.
The next thing was that we valet parked the vehicle for $40 a day a little pricey but self park was the same cost. When we arrived I took everything out of the vehicle, so I thought only to find out when I got to my room that I left a small Flip video camera in the vehicle. We were going back out within an hour so I waited until we went back out to retrieve the camera. Much to my surprise it was gone, but they were nice enough to leave a couple of bottles of water on the console. I would rather they kept the water and left the camera. We'll you can guest the rest of the story I reported it to security. They took a report said they were going to investigate and get back to me before I checked out. Well that's the last I heard from anyone.
I realize I should not have my camera in the car but it was an accident, so beware the staff at this hotel are waiting!
- Official Description (provided by the hotel):
- With expansive views and inviting living spaces, the Beverly Hilton's inspired guest rooms express the best of relaxed, California living. Choose a spacious Wilshire Tower room, a poolside Cabana room, or a secluded Oasis room. ... more less
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- Also Known As:
- The Beverly Hilton Hotel Beverly Hills
- Hilton Beverly Hills
- Beverly Hilton Hotel