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“Brilliant hotel”
Review of The Beverly Hilton

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The Beverly Hilton
Ranked #7 of 15 Hotels in Beverly Hills
Certificate of Excellence
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Brilliant hotel”
Reviewed 17 July 2014 via mobile

Stayed here for four nights . When this hotel was booked, two rooms were booked and we had made a request to have the rooms next to each other. But when we checked in we were told that the two rooms were on two different floors. After speaking to the manager, the manager got us two rooms next to each other.


The food at this hotel is brilliant. They have a buffet with food which is freshly made. They also have a chef which makes omelettes, they way you like it, in front of you.

They also have free wifi in the lobby, but if you want it in your room, you have to pay for it

Stayed July 2014, travelled with family
Helpful?
Thank parmar25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, 21 July 2014
We appreciate you taking the time to write this review. We always strive to accommodate guests’ request for certain room types and are glad we were able to meet your needs. Thank you for complementing the restaurant. We will pass on your comments to the chef.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2014

We stayed for a few nights in a cabana pool deck room (101) and it was by far the best room in the hotel I think. Step out your door onto the pool area and it has such a wonderful feel to the courtyard area. Fantastic wait staff by the pool and top notch gym

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, 21 July 2014
Thank you very much for this review. We are delighted to hear that you enjoyed your accommodations and found our pool service team to be fantastic. We hope you will choose to stay with us again in the future.
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Kenilworth, United Kingdom
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 17 July 2014

My room was decent sized, but very beige and dated. Good bathroom, though. Breakfast buffet was very average. Had a couple of unremarkable lunches too - though I would recommend the Asian chicken salad. The service everywhere is friendly and helpful, but I found it especially good by the pool, which is where I spent as much time as possible.

Oh, I never had to wait long for the lift (elevator) A small thing, but....

  • Stayed July 2014, travelled on business
    • Rooms
    • Service
Helpful?
Thank andrewdaviesxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, 17 July 2014
Thank you for taking the time to write this review and share with us the things you enjoyed about your stay as well as point out some areas where we can improve. Guests’ feedback is very important to us. We hope you will stay with us again in the future.
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Naperville, United States
1 review
Reviewed 16 July 2014

The hotel staff was excellent. The hotel itself, however, was merely "average". The "Standard" room was horrible and upgraded to the "Deluxe" room which quite frankly should be a "Standard" room. The pool area lacked a hot tub which was disappointing to the family since it was cool at night and the kids would have preferred a hot tub choice.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lawrence X. O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, 17 July 2014
Thank you for choosing The Beverly Hilton and for taking the time to share your comments. We regret that you were disappointed in the appointment of your guestroom. Our Olympic-size pool is heated to 83 degrees year round, so we hope you were able to enjoy the pool in the evening despite the lack of a hot tub. We are, however, very glad to hear that you were pleased with the guest service our team members provide.
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Chicago, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 July 2014

The Beverly Hilton is located in the heart of Beverly Hills and while almost everyone drives it afforded me the opportunity to walk to well known locations in Beverly Hills. The service is impeccable and while the hotel is older, it has been renovated and maintained over the years to keep it in the top tier of hotel choices. I prefer the balcony rooms as they offer a pleasant and relaxing break from my work. The rooms themselves are extremely well appointed and the turn down service in the evening even offers delicious chocolates and ice for beverages. The breakfast buffet is still among the better ones in today's challenging economy and you have the option to dine inside or outside by the pool. The pool frequently is busy but the lounge chairs are the best. And there are plenty of attendants for anything you need while relaxing at the pool. Definitely worth the visit.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, 17 July 2014
Thank you for taking the time to write this review and for your positive feedback. We are delighted to hear that you enjoyed your recent stay with us as would recommend us to fellow travelers. It is our goal to offer all guests a comfortable, relaxing and hassle-free stay. We look forward to welcoming you back!
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Sevres. France
Level Contributor
89 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 14 July 2014

The reputation of this hotel, gave me huge expectations, which only turned in to one disappointment after another. At check-in the gentleman at reception seemed very distracted almost rude, not a good start. Our room, with the exception of the flat-panel TV, hadn't been updated since the 60's or 70's.
One positive note is the housekeeping staff was very nice and wanted to make sure we had everything we needed. Unlike anyone else on the hotel staff...

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Tessa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, 15 July 2014
Thank you for taking the time to provide us with your honest feedback. We sincerely regret that you were disappointed in the quality of your stay and level of service. It is our goal to ensure that every guest has a pleasant and memorable experience from check in to check out. We will contact you directly to see if there is anything we can do to make up for the disappointment.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 14 July 2014

The hotel reception does not show how the standard rooms are. A Hotel filled by all glamour of Hollywood plus caring a Hilton name should be carried differently. Seems if you pay for the cheaper room you don't get for what you pay. I am disappointed for paying the rate for what I got. The only good service I had at this hotel came from the waiters during my breakfast and the valet parking. I was expecting more coming from a Hilton, specially in Beverly Hills.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jose Maria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, 16 July 2014
Thank you for your honest feedback. We sincerely regret that you were disappointed in our value and service. We apologize that we were not able to meet your expectations. Your are very important to us as they will help up make improvements. We hope you will give us another chance to offer you a better hotel experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Beverly Hilton

Property: The Beverly Hilton
Address: 9876 Wilshire Blvd, Beverly Hills, CA 90210-3115
Phone Number:
Region: United States > California > Beverly Hills > Beverly Hills
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Beverly Hills
#6 Luxury Hotel in Beverly Hills
#7 Business Hotel in Beverly Hills
#9 Romantic Hotel in Beverly Hills
#9 Family Hotel in Beverly Hills
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Beverly Hilton 4*
Number of rooms: 569
Official Description (provided by the hotel):
With expansive views and inviting living spaces, the Beverly Hilton's inspired guest rooms express the best of relaxed, California living. Choose a spacious Wilshire Tower room, a poolside Cabana room, or a secluded Oasis room. ... more   less 
Reservation Options:
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Also Known As:
The Beverly Hilton Hotel Beverly Hills
Hilton Beverly Hills
Beverly Hilton Hotel

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