Despite a lovely pool, beautiful spa, and fun dining experience, I'm not sure I would return to the Beverly Hilton. Front desk and concierge staff are in need of guest services training. Big time. Several were neither welcoming or helpful and one was downright rude. Another simply clueless. The room was fine, nothing extraordinary. Had to dodge the shower head because the water felt like pins and needles. Air conditioning couldn't keep up with the very warm weather. Housekeeping and bell staff were lovely and service-oriented. Trader Vics provided a fun respite during a business trip.
- Official Description (provided by the hotel):
- With expansive views and inviting living spaces, the Beverly Hilton's inspired guest rooms express the best of relaxed, California living. Choose a spacious Wilshire Tower room, a poolside Cabana room, or a secluded Oasis room. ... more less
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- Also Known As:
- The Beverly Hilton Hotel Beverly Hills
- Hilton Beverly Hills
- Beverly Hilton Hotel