This was a perfect hotel from which to explore Beverly Hills and the Hollywood area wih a car. You could even walk to Rodeo Drive in 10 mins. We wanted somewhere with a bit of style, and this place certainly had it. The rooms were lovely, and kept very clean. It's also a good place from which to do some of the many tours you can do around this part of LA.
The only gripe we had was with the lack of professionalism from some of the staff. As an example, we called up the concierge to ask where we could change some foreign currency - not a very stretching question for a concierge we thought - but the concierge said we needed to contact front desk. When we were transferred there, the front desk very snappily told us it wasn't their job but the concierge. The concierge then insisted it was the front desk... We then asked to talk to a manager. They never called us back. (Also the concierge failed at booking cinema tickets - again, surely not a very stretching ask?!?)
Such a shame that an otherwise excellent hotel was marred by poor staff service at times. It wasn't everyone who was poor - the chap who checked us in was very polite, friendly and helpful.
- Official Description (provided by the hotel):
- With expansive views and inviting living spaces, the Beverly Hilton's inspired guest rooms express the best of relaxed, California living. Choose a spacious Wilshire Tower room, a poolside Cabana room, or a secluded Oasis room. ... more less
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- Also Known As:
- The Beverly Hilton Hotel Beverly Hills
- Hilton Beverly Hills
- Beverly Hilton Hotel