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“The hotel itself is fantastic. Some of the staff less so”
Review of The Beverly Hilton

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The Beverly Hilton
Ranked #7 of 15 Hotels in Beverly Hills
Certificate of Excellence
Reviewed 30 December 2009

This was a perfect hotel from which to explore Beverly Hills and the Hollywood area wih a car. You could even walk to Rodeo Drive in 10 mins. We wanted somewhere with a bit of style, and this place certainly had it. The rooms were lovely, and kept very clean. It's also a good place from which to do some of the many tours you can do around this part of LA.

The only gripe we had was with the lack of professionalism from some of the staff. As an example, we called up the concierge to ask where we could change some foreign currency - not a very stretching question for a concierge we thought - but the concierge said we needed to contact front desk. When we were transferred there, the front desk very snappily told us it wasn't their job but the concierge. The concierge then insisted it was the front desk... We then asked to talk to a manager. They never called us back. (Also the concierge failed at booking cinema tickets - again, surely not a very stretching ask?!?)

Such a shame that an otherwise excellent hotel was marred by poor staff service at times. It wasn't everyone who was poor - the chap who checked us in was very polite, friendly and helpful.

  • Stayed: November 2009, travelled with friends
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2  Thank malbecblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,855 - 2,861 of 3,667 reviews

Reviewed 27 December 2009

We love this Hotel, nice staff nice rooms, great pool area.
i would recommend the Deluxe rooms.

  • Stayed: November 2009, travelled as a couple
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Thank tonysenior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2009

Although it doesn't look that gorgeous from the outside, the hotel's lobby and pool area is great and very Southern California. The rooms are fine and spacious. I particularly like the bathroom with a small tv and great lighting. The balcony was also great to enjoy the wonderful So. California weather. The location is great for getting around all of So. Cal. and it is very close to prime Beverly Hills, Los Angeles shopping and other attractions. Depending on when you are there, you might have some good people-watching or even star-sightings as at times Hollywood film events are held there (complete with red carpet and papparazzi). Otherwise it has typical business conferences.

  • Stayed: October 2009, travelled on business
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Thank CNPH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2009

The staff is wonderful and really goes out of their way to help you. I would higly recommend the breakfast buffet as it's a great deal and terrific food. The kids will love the aquarium and the parrots in the lobby area.

If you have a choice, go with a room in the main tower. The rooms are bigger and the views are better.

  • Stayed: November 2009, travelled with family
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1  Thank KManNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2009

Highly recommended especially during the summer. The beach, shopping malls, Rode Drive, Theater and the night life is fantastic.

Stayed: July 2007, travelled as a couple
Thank raspe3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2009

I stayed here again for 10 nights, had an upgraded room with a balconey in the Wiltshire Tower. The staff were excellent and very helpful. The Breakfast is amazing. The pool area is lovely and the location is great. Would not normaly choose Hilton but this one is in a class of its own.

  • Stayed: September 2009, travelled as a couple
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Thank queenoftherow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2009

A great hotel is you are doing business in LA. Nice pool and workout area, the place feels "grand" and it's tastefullly decorated. My only complaint is the fee for parking -- $29 per day is a complete ripoff when you are already paying premium rates for the room.

  • Stayed: November 2009, travelled on business
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Thank UtahMikester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Beverly Hilton

Address: 9876 Wilshire Blvd, Beverly Hills, CA 90210-3115
Phone Number:
Region: United States > California > Beverly Hills > Beverly Hills
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Beverly Hills
#6 Luxury Hotel in Beverly Hills
#7 Business Hotel in Beverly Hills
#9 Romantic Hotel in Beverly Hills
#9 Family Hotel in Beverly Hills
Price Range: £207 - £384 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Beverly Hilton 4*
Number of rooms: 569
Official Description (provided by the hotel):
With expansive views and inviting living spaces, the Beverly Hilton's inspired guest rooms express the best of relaxed, California living. Choose a spacious Wilshire Tower room, a poolside Cabana room, or a secluded Oasis room. ... more   less 
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Also Known As:
The Beverly Hilton Hotel Beverly Hills
Hilton Beverly Hills
Beverly Hilton Hotel

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