Upon arrival on May 16, 2014, I paid Timothy, general manager, $120.00 cash for kitchen x 2 nights, cleaning fee, and room tax based on "regular" room rate not the $89.00 for 2 nights voucher through Amazon Local. Then on the June Discover statement I was charged $119.95 on May 15, 2014 for the very same 3 fees. I called Discover to dispute the charge, called Amazon Local to dispute the charge, and called Timothy to credit back the $119.95 since he was paid twice. Timothy stated he could not just reverse the $119.95 charge on Discover since I filed a dispute. All I want from Inn der Bach is what is due back to me, since the $89.00 for 2 nights stay cost me more than if I had stayed in a hotel in Big Bear City = $328.95 total paid out to Inn der Bach. The stay was OK, nothing special, Timothy seems to be trying to update the Inn, so I give him "atta boy" for his efforts!! I hope to see $119.95 on my next Discover Card statement!!
- Official Description (provided by the hotel):
- Inn Der Bach offers a variety of inviting alpine chalets for your accommodations. We are located on the historic Shay Ranch.Our purpose is to provide clean and comfortable accommodations on our well groomed, park-like grounds. As our guest, we want you to be relaxed, rested, and restored each time you stay with us. ... more less
- Also Known As:
- Inn Der Bach Hotel Big Bear City