Bear Creek Resort was our first cabin rental. 4 adults, 4 kids (7-14 in age) and 2 small dogs. The cabin, #30 was clean, spacious, and comfortable. Grounds and pool were safe and clean. Office staff were friendly, helpful, and informative! i would definitely recommend it and go again. We generally stay in 4 star hotels when traveling and this location was great overall. The only negative was the #30 unit did not have AC. The resort website stated AC. The days we were there it was 90 degrees. The downstairs was perfect. The upstairs bedroom was pure hell. It was easily 90+, no exaggerating. Again I called the front desk and the girl that answered said the room thermostats were only for heating. There was no AC. TO be exact, she said "most cabins in Big Bear do not have AC". Though the windows opened as the website states, because they were not in line with each other, the hot air did not circulate through like downstairs. Downstairs was perfect. Not till 3 am was the upstairs room reasonable for sleeping. This was very disappointing. Also, #30 is the closest unit to the Big Bear Blvd. Traffic noise was an issue Wi-fi was complimentary but was weak and not always working. Giving the resort the benefit of the doubt that they do have AC as posted on there site, it would be wise to confirm if the cabin you are reserving actually does. 2 nights in "Satan's bedroom" did put a damper on a perfect resort location.
- Official Description (provided by the hotel):
- Under new ownership as of August 2016! All cabins have been completely renovated and are like new. We are a pet-friendly facility. ... more less
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- Also Known As:
- Bear Creek Hotel Big Bear Lake