Appearances can be deceiving. Even though we were not in a remodeled room, it appeared to be clean and acceptable. However our opinions changed quickly: the 1st morning we awoke to a kitchen counterful of ants! When we reported it, they agreed, saying "Yes, some units have more than others in the summer." We talked to many other guests who had the same complaint. Several reports, no action.
So we would constantly disinfect and KILL ANTS, all week long. It got to where we didn't even want to use our kitchen. We asked why they didn't fumigate, knowing there was an ant problem. They didn't want to spend the money, was their reply.
Also, when my husband went to Saturday's continental breakfast (which consisted of donuts cut in half and o.j.) he was reprimanded for taking 2 halves- I kid you not! He also had to brush away ANTS off of THEIR counter! The staff said "Darn it, that's embarrassing. We thought we got 'em all this morning!"
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- Also Known As:
- Snow Lake Hotel Big Bear Lake