My wife and I stayed 2 nights (booked with ski lift passes deal) in February in one of their cheapest cabins (it's the small one with a fireplace in the bedroom and no lounge). We found the cabin to be very cosy and really enjoyed our stay there. The bed was comfy, the place was clean, the small TV worked well and came with a DVD player and the kitchen was stocked with sufficient utensils, etc. Obviously it's not the Four Seasons, but after a day on the slopes - once the fireplace gets going (wood not included - I recommend quick starter logs from Vons) and you get into bed with a hot drink it's just as good as far as I'm concerned.
That said I must quickly report that the 2 ladies that run this place unfortunately have a little work to do on their people skills. When we arrived at their office (which does indeed keep short and sporadic hours due to the fact that said women have to juggle their private lives with work) around 2PM to check in, we were expecting to pick up our lift passes so that we could hit the slopes that day. However, the ladies informed us that they hadn't received them yet and that one of them would have to go and pick them up later - so, we wouldn't be able to ski that day. Politely, we asked if there was anything we could do (i.e. go and pick the tickets up ourselves) and one of the ladies oddly and angrily snapped "well, you can go and pay full fare!" We gave them the benefit of the doubt (perhaps they were having a bad day?). However the next day, around 4PM my wife called from the town and asked if it were possible to leave a message for me (I was in our cabin) and the response again was unnecessarily angry: "I don't know how you expect me to do that when I'm at home with my kids!?!"
I don't want to make a big deal about this because we really enjoyed our stay at Big Bear and at our cabin at 3 Pines. I would only add that if those two ladies are reading this - that you please take heed: 'if you aren't courteous and you regularly carry your personal problems over to your professional lives then you may well lose business' (which would be a shame).
TIP: If you're hiring ski/snowboard rentals avoid the queues at the resorts and save money by hiring from a small business in the town.
- Official Description (provided by the hotel):
- Nestled among the soothing pines, Three Pines cabins are conveniently located close to the Lake, Forest, Village, and ski resorts. Cozy cabins come fully-equipped with kitchens, fireplaces, DVD players, and wireless Internet. Jacuzzi suites offer romantic luxury. Private vacation homes provide a unique retreat that makes for fine family memories. Our clean and comfortable facilities are staffed onsite with professional Innkeepers dedicated to your pleasant stay ... more less
- Also Known As:
- Three Pines Hotel