My Family and I stayed Here last year January 9th, 2013 for our first Winter Family Vacation in Big Bear...WE LOVED IT and ESPECIALLY the service from Lori (assistant manager) and Curtis (all around handy man and staff)! See my review back then Jan. 9, 2013. Well, My family could not wait to get back again this year and although we did not time it right for Snow, We stayed January 2 - 5, 2014 The Hillcrest Lodge once again made our stay another one of our best vacations ever!
We stayed this time in unit #11. This was another great unit and fit all four of us well...2 kids and 2 adults. Last time we stayed in unit #4 and was better fit for us with a bigger kitchen but unit #11 had two bedrooms and large table for playing games etc.
All the Hillcrest staff was great!
The Hillcrest lodge is a short walk from the Alpine Slide, Across the street from a restaurant & brewery and two easy in and out driveways to the lodge.
The Hillcrest Lodge has great facilities we BBQ'D steaks, Corn on the cob and Mexican Onions on the outside grill for dinner one night!
MOST IMPORTANTLY among the great facilities, it is by far the people who work and run this place that makes the Hillcrest Lodge worth every penny!!!!
All the staff from room cleaners to handyman to the assistant manager make the Hillcrest Lodge the best value in town.
I spent a lot of time with Lori when booking my vacation on the phone both last year and this year. She is the most accommodating and honestly caring about my family vacation experience as anyone at any Hotel Establishment I have ever booked a stay. And then there is this guy Curtis or Curt, He is probably the best worker at any facility I have ever been! He is everywhere, doing everything! Greeting us on arrival, fixing a refrigerator door handle when we needed, cleaning rooms, assisting at the front desk when we checked in the 2nd time, making sure the BBQ worked for us, insuring we had our requested extra towels and toilet paper, and taking my kids to show them where a safe and nice place to play in the snow last year...WOW! Way extra and what will keep us coming back!!!!
Simply Put.....THE HILLCREST LODGE IS A GREAT FAMILY VACATION SPOT!
- Official Description (provided by the hotel):
- Fresh paint, new wallpaper, hardwood flooring, flat-screen TVs, new linens and so much more has transformed Hillcrest Lodge into a charming and cozy get-a-way. Hillcrest is within a block of the Alpine Slide & snow play area and only a half mile from The Village and Big Bear Marina. There are restaurants, bakery and a Brewery half a block away. And the new tent venue for weddings and small concerts is just across the street. We know you'll want to stay with us. ... more less
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