My grandson and I stayed in "Baby Bear" cabin from Cool Cabins. Unfortunately I lost the key to the cabin. All of our things were inside. I called the office prior to coming in for the spare, they told me I would have to pay for the key I lost...no problem, what, a few bucks. They searched and did not have a spare key and told me I had to have a locksmith go to the cabin and make a key and I would have to pay for it. They called the locksmith and no doubt they work in unison. The locksmith finally came after 4 calls to the office. We waitied outside in the freezing night for about 90 minutes. He wanted $100 cash only. I think because my grandson and I were standing outside for so long with our teeth chattering that he lowered the charge to $75 after some negotiating. Victim of a scam, yes! Never ever again!
- Official Description (provided by the hotel):
- Escape to beautiful Big Bear with mild summer temperatures and snowy winters! Big Bear Cool Cabins invites you to be our guest in the beautiful mountains of Southern California. With more than 400 properties, ranging from single-room cabins to condos and entire lodges, Big Bear Cool Cabins has the perfect rental for your adventure. Located just a couple of hours from Los Angeles and Orange County, and about three hours from San Diego or Las Vegas, Big Bear Lake, Southern California is the perfect vacation destination. This year round resort features a beautiful lake for boating and fishing, the best slopes in Southern California for skiing and snowboarding, the National Forest for hiking, biking, and horseback riding, a quaint Village full of shops and restaurants, and much, much more. Whether you're looking for a woodsy cabin or a luxurious lakefront, you can choose the features you require to book your Southern California vacation with us. Big Bear Cool Cabins' friendly reservationists are ready to help you find the perfect accommodations for that vacation hat has been long awaited and well deserved. Check out each vacation rental online for availability, then give us a call! From all of us here at Big Bear Cool Cabins, we look forward to hosting you, your family and friends very soon. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda and Odigeo so you can book your Big Bear Cool Cabins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Big Bear Cool Cabins Hotel Big Bear Lake