This was the worst hotel stay we have ever encountered. The floor in our room was covered with crumbs. Our bathroom was filthy, and even after our complaint to the front desk did not get cleaned. The heat in our room did not work, and did not get fixed after we complained. There was hair from the previous occupants all over the bathroom and bed. The Jacuzzi was covered with about an inch of foam. Hotel management did not act on any of our complaints and denied any refund or other compensation. Stay away from this place!
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- Also Known As:
- Lagonita Hotel Big Bear Lake
- Lagonita Lodge Big Bear Lake