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“Watch out where you stay in bear.”
Review of Lagonita Lodge

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Lagonita Lodge
Certificate of Excellence
Reviewed 19 May 2013 via mobile

Dirty rooms, poor customer service.... Would not be my first choice to stay in big bear. The next month I was up I got stuck behind the bus from the dam to the village.... No courtesy to pull over!!!!

  • Stayed: April 2013
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3  Thank Simonorcal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 - 94 of 146 reviews

Reviewed 13 May 2013

I should learn to read everything I see when booking a place to stay. Granted, we had lake view (was wonderful), 3rd floor 1 bedroom, meaning high ceiling, the kitchen was well equipped and the bathroom was clean. I really would have not complained if it wasn't for the 5pm check-in time and the 10am check-out time. And the fact that my husband had to fix the television set, because all cables were pulled out, but the TV itself is screwed into the cabinet.

If you only go for a weekend to Big Bear and maybe, only maybe want to sleep a little longer when celebrating your wedding anniversary, choose another spot.

Room Tip: Upper floor on building 2 has really nice view.
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  • Stayed: May 2013, travelled as a couple
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Thank barbiegood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2013

was very pleased with our stay and was planning on returning until we notice we left a very expensive watch behind in our room i am 100%it was wrapped around the sheets and blanket was still in the area was eating breakfast when notice we left it behind i asked my husband to go retrieve it well he felt comfortable enough to say just call them they will get it for us and hold it.long story short they said it was no where to be found, its unfortunate that some people are dishonest and would take something that don't belong to them. bed was uncomfortable.we stayed in room 221 trim the trees they are in the way of the beautiful view.

Room Tip: my best friend stayed in room 220 beautiful view..DONT LEAVE NOTHING BEHIND!!!!!!!!
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  • Stayed: April 2013, travelled with family
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2  Thank debbie r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2013

  • Stayed: April 2013, travelled with family
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Review collected in partnership with Easytobook.com
1  Thank Mom W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 April 2013

We wanted to do something for my husband's birthday and I found the place on the ResortTime web page. We got a discounted price to go there for a weekend.

This place is right by the lake with its own beach and docks. The staff there were great. They were very friendly and accommodating. Since we got a very low price for this place, our original room was by the street in the back. I made a joke about no lake view and so far away from the elevator, and the girl right away said that she would see what she could do for us. Then she found us a unit on the second floor next to the elevator and right in front of lake. We were so grateful.

The place is nothing fansy and need some mainternance. The furniture is very tacky and the dinning chairs are the most uncomfortable ones we ever have, the remote control does not work very well, and it was hard to turn on/off the faucets and open/close the bathtub door. However, the beautiful lake view and wonderful staff makes up for all those. Also, the bed is very comfortable and we had good nigh sleep.

The place has indoor pool and jacuzzi, but the outdoor jacuzzi is amazing. It is on the sun deck with a lake view and it's for adults only.

We had a very relaxing birthday weekend and we definitely will go back sometimes soon.

  • Stayed: April 2013, travelled as a couple
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1  Thank floatingsoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2013

This was the worst hotel stay we have ever encountered. The floor in our room was covered with crumbs. Our bathroom was filthy, and even after our complaint to the front desk did not get cleaned. The heat in our room did not work, and did not get fixed after we complained. There was hair from the previous occupants all over the bathroom and bed. The Jacuzzi was covered with about an inch of foam. Hotel management did not act on any of our complaints and denied any refund or other compensation. Stay away from this place!

Room Tip: Choose a room in another hotel
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  • Stayed: March 2013, travelled as a couple
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4  Thank Dave_G301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2013

Some background. We are a couple with 9 and 12 year old boys who have been coming to Big Bear about once or twice a year for 10 years. We tried cabin rental but twice got moldy dirty mess, tried the 3 most popular hotels which are overpriced and hate going to restaurants in Big Bear because the food is largely inedible.
Since our first visit 4 years ago to Lagonita we have never stayed anywhere else. For a few dollars more than a motel you get clean, one bedroom unit with full kitchen, lake front or 2 min. walk to lake. The boys love the pool, activity room and there is always a DVD for them to rent. We pack breakfast lunch and dinner to heat up in microwave and store in full size fridge.
Yes the customer service is not the Ritz but you are in Big Bear and they are nice. Yes the beds are a little hard but much better sleep having central heat and door separating us from the kids. Unless you are staying in Condo on the slope you are driving to ski anyway, you should know you have about 2 miles to get to village.
I suspect negative reviewers have not frequented Big Bear lodging options.

Room Tip: It is 2 floor condo style so second floor will have less parking lot noise and you won't hear pe...
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  • Stayed: February 2013, travelled with family
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1  Thank ShakeItSugaree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lagonita Lodge

Address: 183 Lagonita Lane, CA 92315
Region: United States > California > Big Bear Region
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #6 of 45 Speciality Lodging in Big Bear Region
Price Range: £93 - £225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lagonita Lodge 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Lagonita Hotel Big Bear Lake
Lagonita Lodge Big Bear Lake

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